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SCAM ALERT FROM LAKELAND ELECTRIC

SCAM ALERT:


Lakeland Electric Customers please be aware that there is a scam currently taking place where a company is impersonating Lakeland Electric.  The scam involves contacting individuals and companies looking for information and asking for quotes through emails or faxed messages.  The messages utilize a pirated Lakeland Electric logo - However, this company is in no way affiliated with Lakeland Electric.  The return email to rderrick@lakelandelectrics.com is not an official email and the individual does not work for Lakeland Electric.  Local law enforcement is currently investigating the scam.  If you are contacted through an email or a fax asking you for information, do not provide it and disregard.  This is not the way we normally contact our customers.

 


Powered for Life! Lakeland Electric Hosting Public Power Family Day

LAKELAND, FL (September 26, 2013) -- Lakeland Electric is hosting an open house on Saturday, October 12th from 10:00 a.m. to 2:00 p.m. as part of Public Power Week so get ready for a fun-filled, power-packed day!  The event will be held at the Lakeland Electric Training Center across the street from the McIntosh Power Plant.  The Training Center’s physical address is 2727 Centurion Dr. Lakeland, FL 33805. 

October 2013 marks Public Power Week's 27th anniversary as a country-wide program to celebrate the importance of public power to local citizens and other key publics, including state and national officials. Lakeland Electric employees invite all residents to experience their electric utility. 

Participants will see first-hand how electricity is generated, learn how to save energy and dollars, get a better understanding of what goes into establishing electric rates and experience hands-on operations of power equipment.  Attendants will get a firsthand look at the various generation units and the operating systems at the McIntosh Power Plant.  Not everyone gets access to the power plant and this is a rare opportunity to tour the generation facility that produces the majority of the electricity that powers Lakeland. 

Besides the plant tours, there will be a number of activities that will include something for all ages.  The fun-filled, day includes:

·         Bucket Truck Rides

·         Photos with Wattson (Lakeland Electric’s mascot)

·         Children's Activities (Tattoos, Arts & Crafts)

·         Giveaways

·         Food and Refreshments

·         Electric Safety Demonstrations & Displays

·         Smart Meter Educational Tutorial (Benefits & Features)

·         Hurricane Preparedness Demonstrations

·         New Lakeland Electric Web Site Demonstrations & New eServices Portal

·         System Control Demonstrations (How trouble trucks are dispatched)

·         Electri-fried Hot Dogs

·         Customer Care Programs & Services

·         Solar Power Demonstrations and Solar Hot Water Systems

 

Lakeland Electric customers will have the opportunity to meet linemen, system control operators and customer service representatives and ask them any questions you might have. Family Day features something exciting for kids of all ages… so come out and feel the energy!

 

The Lakeland Electric Training Center is located at 2727 Centurion Drive. Take Lake Parker Drive off Memorial heading north toward the McIntosh Power Plant.  Across from the Plant you will see Centurion Drive. Take a right at Centurion Drive and then take the first right off Centurion Drive to the Training Center.  We hope to see you there!

 

 


SCAM ALERT for Lakeland Electric Customers

PUBLIC NOTICE:   SCAM ALERT      

 

Lakeland Electric is notifying customers to be aware of a current scam attempt that is taking place where a caller falsely claims to be from Lakeland Electric and is asking customers for banking and/or credit card information.  The caller claims that the customer's electricity is about to be cut off if an outstanding bill is not paid. The caller then asks for banking or credit card information to pay the outstanding bill. Many of the calls are coming from the phone number 502-963-1979 (where the scammer is calling from).  This number is affiliated to a Louisville Kentucky landline through YMAX Communications (Magic Jack). 

 

Lakeland Electric does not make calls of this nature and customer service representative will never ask for a customer’s bank account number or credit card number.  If you have any questions or concerns please contact Lakeland Electric’s Customer Service Department at 863-834-9535. 

 


LAKELAND ELECTRIC FUEL CHARGE DECREASE EFFECTIVE OCTOBER 1, 2013

 
 
LAKELAND, FL (September 16, 2013) - The Lakeland City Commission unanimously voted to decrease the fuel charge for Lakeland Electric customers 50 cents per 1,000 kWh effective for meters read on or after October 1, 2013.  The new fuel charge will be $40.85 per 1,000 kWh.  However, the environmental charge will increase slightly due to standards mandated by the Environmental Protection Agency. Lakeland Electric has environmental/emission projects slated to maintain compliance with ongoing governmental regulations.
 
After listening to a presentation at the Monday, September 16, 2013 Utility Committee meeting, staff recommended a decrease to the current fuel charge based on fuel forecasts for the upcoming year.
 
 
RESIDENTIAL RATES BASED ON 1,000 kWh

 
Current                                                        New Rates – Effective October 1, 2013
Base Charge   $  59.31                                   $  59.64 (includes environmental charges)
Fuel Charge    $  41.35                                   $  40.85 (includes fuel increase)
TOTAL:            $100.66                                  $100.49
 
The base rate includes environmental compliance charges that are directly related to federal and state initiatives regarding clean air and water mandates. Most of the expenses are related to energy production and include air emission controls, water quality monitoring and capital spending for equipment necessary to comply with the Environmental Protection Agency’s Clean Air Act.
 
Lakeland Electric bills are broken out for customer convenience in detail to show the base charge, fuel charge and appropriate taxes and service charges.  The fuel charge on a utility bill is exactly that, the actual costs for fuel used to generate the amount of electricity used within your residence.  Most utilities subscribe to the same billing practice and break out the base rate and the fuel charge for their customers. There is no mark-up in fuel.  In fact, fuel is a straight pass-through charge to customers.
 
Based on Florida Municipal Electric Association data, Lakeland Electric’s residential rates after the October 1, 2013 fuel charge decrease will be the lowest in the state. Visit www.lakelandelectric.com for more information and to see a residential rate comparison.
 
Lakeland Electric is the third largest public power utility in the State of Florida.  The utility is also one of the first utilities established in Florida having started operation in 1889.  Today, power is generated at Lakeland Electric’s two main power plants, the 941-megawatt McIntosh Power Plant and the 176-megawatt Larsen Power Plant.