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The latest happenings in your city government.


PUBLIC NOTICE:   SCAM ALERT      

 

Lakeland Electric is notifying customers to be aware of a current scam attempt that is taking place where a caller falsely claims to be from Lakeland Electric and is asking customers for banking and/or credit card information.  The caller claims that the customer's electricity is about to be cut off if an outstanding bill is not paid. The caller then asks for banking or credit card information to pay the outstanding bill. Many of the calls are coming from the phone number 502-963-1979 (where the scammer is calling from).  This number is affiliated to a Louisville Kentucky landline through YMAX Communications (Magic Jack). 

 

Lakeland Electric does not make calls of this nature and customer service representative will never ask for a customer’s bank account number or credit card number.  If you have any questions or concerns please contact Lakeland Electric’s Customer Service Department at 863-834-9535. 

 


 
 
LAKELAND, FL (September 16, 2013) - The Lakeland City Commission unanimously voted to decrease the fuel charge for Lakeland Electric customers 50 cents per 1,000 kWh effective for meters read on or after October 1, 2013.  The new fuel charge will be $40.85 per 1,000 kWh.  However, the environmental charge will increase slightly due to standards mandated by the Environmental Protection Agency. Lakeland Electric has environmental/emission projects slated to maintain compliance with ongoing governmental regulations.
 
After listening to a presentation at the Monday, September 16, 2013 Utility Committee meeting, staff recommended a decrease to the current fuel charge based on fuel forecasts for the upcoming year.
 
 
RESIDENTIAL RATES BASED ON 1,000 kWh

 
Current                                                        New Rates – Effective October 1, 2013
Base Charge   $  59.31                                   $  59.64 (includes environmental charges)
Fuel Charge    $  41.35                                   $  40.85 (includes fuel increase)
TOTAL:            $100.66                                  $100.49
 
The base rate includes environmental compliance charges that are directly related to federal and state initiatives regarding clean air and water mandates. Most of the expenses are related to energy production and include air emission controls, water quality monitoring and capital spending for equipment necessary to comply with the Environmental Protection Agency’s Clean Air Act.
 
Lakeland Electric bills are broken out for customer convenience in detail to show the base charge, fuel charge and appropriate taxes and service charges.  The fuel charge on a utility bill is exactly that, the actual costs for fuel used to generate the amount of electricity used within your residence.  Most utilities subscribe to the same billing practice and break out the base rate and the fuel charge for their customers. There is no mark-up in fuel.  In fact, fuel is a straight pass-through charge to customers.
 
Based on Florida Municipal Electric Association data, Lakeland Electric’s residential rates after the October 1, 2013 fuel charge decrease will be the lowest in the state. Visit www.lakelandelectric.com for more information and to see a residential rate comparison.
 
Lakeland Electric is the third largest public power utility in the State of Florida.  The utility is also one of the first utilities established in Florida having started operation in 1889.  Today, power is generated at Lakeland Electric’s two main power plants, the 941-megawatt McIntosh Power Plant and the 176-megawatt Larsen Power Plant.
 

QUICK MOVING STORM RESULTS IN THOUSANDS WITHOUT POWER

 

LAKELAND, FL (August 22, 2013) - At the peak of yesterday’s very intense storm there were 15,052 Lakeland Electric customers who were without power.  The storm moved through the area quickly but Lakeland Linder Regional Airport reported 65 mph winds with some areas of Lakeland also receiving over two-inches of rain.   Most of Lakeland Electric’s customers who initially lost energy due to the storm had their electricity restored quickly because of system control’s ability to reroute power. 

 

However, as of 8:30 p.m. last night about 800 customers were without power and as of 8:00 a.m. this morning approximately 200 customers are still without power. Lakeland Electric still has the following issues to repair:

-          6 Bad transformers

-          3 Broken poles

-          19 locations with downed wires

Lakeland Electric had 50 line workers who worked diligently overnight to restore power.  Twenty-eight fresh crew members reported this morning to continue the restoration work. Lakeland Electric has also enlisted the help of Bartow and Kissimmee who are each sending four crew members to assist in final restoration.

 

For more information regarding Lakeland Electric go to www.lakelandelectric.com and to view up to date power outages click on the Power Outage Tracker button on the home page. The Outage Tracker shows a map with the current outages for the Lakeland Electric Service Territory. The map is updated every five minutes in order to give customers the most recent information.

 

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FOR IMMEDIATE RELEASE

 

CONTACT:

Kevin Cook

Director of Communications

City of Lakeland

863/834-6264

Twitter @lakelandgov

 

LAKELAND ELECTRIC BILLING CYCLES WILL CHANGE

 

LAKELAND, FL (June 5, 2013) -- Some Lakeland Electric customers will see a change in the date meters are read beginning with bills issued July 1, 2013. Approximately 20% of customers will experience a change in their billing cycle resulting in a new due date for payment.

 

Lakeland Electric General Manager Joel Ivy said, “This change is necessary because Lakeland Electric is modifying its meter reading schedule to accommodate the elimination of manual electric meter reads.”  He added, “This is a direct benefit of the Smart Meter program. However, we will continue reading water meters manually.”

 

Assistant Water Utilities Director Bob Conner said, “We are slowly changing out mechanical water meters with smart technology as older meters fail so at this time we are still conducting manual reads for water meters.”

 

In order to streamline operations and to make water meter routes more efficient, some customers will experience a change from their present read date. Most of the affected customer’s read/bill date will change by as little as four days.  However, a few hundred customers will see changes ranging from 10 to 14 days.

 

For those customers that may have a bill that exceeds a 30 day period and if this bill requires payment assistance, please contact the Lakeland Electric Customer Service Call Center at 863-834-9535. Ivy said, “Staff has the ability to assist customers to help make sure that this one-time change does not adversely affect accounts.”

 

Lakeland Electric is the third largest public power utility in the State of Florida.  The utility is also one of the first utilities established in Florida having started operation in 1889.  Today, power is generated at Lakeland Electric’s two main power plants, the 941-megawatt McIntosh Power Plant and the 176-megawatt Larsen Power Plant.  For more information about Lakeland Electric and the services offered, please visit www.lakelandelectric.com.

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