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SIGN UP FOR LAKELAND ELECTRIC eSERVICES VIEW CONSUMPTION, PAY ONLINE & RECEIVE NOTIFICATIONS




SIGN UP FOR LAKELAND ELECTRIC eSERVICES

VIEW CONSUMPTION, PAY ONLINE & RECEIVE NOTIFICATIONS

 

LAKELAND, FL (April 3, 2014) - Lakeland Electric’s website has recently undergone a facelift. The site features an eServices Portal that allows users to conduct a number of business functions and monitor usage from any convenient location. 

 

Signing-up for eServices is really as easy as 1, 2, 3 on lakelandelectric.com.  

1.    Customers will need their Lakeland Electric account number listed on their utility statement.

2.    Provide the last four digits of your social security number or if the account is related to a business, then the Federal ID number.

3.    Lastly, select the correct picture from the prompt and then you are ready to start discovering the eServices portal.

 

Customers who sign-up for eServices can review their utility bill details and pay online. They can view their current statement, previous balance and transaction history.  Users can check their monthly carbon footprint and conduct business like disconnect service, transfer service to another address and for our winter visitors, they can restart their service all online.

 

Because of the integration with smart meters, eService users can view real time consumption (kWh and estimated dollar levels) at monthly, daily and hourly intervals. Lakeland Electric customers can also enroll in a new notification program through eServices.  Customers can receive text messages, emails or even voice mail messages on their devices about outages and restoration efforts.

 

 

Storm season is fast approaching and customers are encouraged to sign-up for Lakeland Electric notifications today so they will know if their power is out due to weather related issues.  Right now the customer notifications include outage messages that will let customers know that the power is out and when their power is restored. In the very near future, customers will be able to receive additional messages that will help them manage their electric service.  Customers can choose to have their notifications in either English or Spanish and they can receive notifications on multiple devices. 

 

Sign-up for eServices today to make your life easier and monitor your energy consumption because smarter power is in your hands. 

 

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Lakeland Electric Has Lowest Rates in 12 out of 15 Categories

FMEA’s Bill Comparison for January 2014 is now available. The report compares utility bills for residential, commercial and industrial utility customers categorized by consumption in 15 categories. The report is produced monthly and includes billing information from investor-owned and municipal utilities. Municipal Electric Utilities are the lowest in all of the 15 categories.

Lakeland Electric reported the lowest bills in 12 categories. The City of Tallahassee showed the lowest rates in two categories, while the Utilities Commission of New Smyrna Beach reported the lowest rates in one.

For commercial bills, the report shows Lakeland Electric is lowest in five categories, Tallahassee is lowest in two, and the Utilities Commission of New Smyrna Beach is lowest in one.

In the industrial sector, Lakeland Electric is lowest in all four categories.

For residential bills, Lakeland Electric is lowest in all three categories.

The FMEA Bill comparison provides a fair comparison of customer bills served by different utilities. The report includes utility rates, average franchise fees of 6 percent, local payments in lieu of taxes, and gross receipts taxes.

To view the full report for the month of January click here.

* article courtesy of Florida Municipal Electric Association / written by Carly Mertz


Dixieland Pole Replacement Project Almost Complete.


Lakeland Electric has nearly finished all utility pole work in the Dixieland Neighborhood. During the remaining last phase of construction, customers may encounter brief outages as transformers and service cables are relocated. Residents will be properly notified whenever possible and workers will restore power as soon and safely as possible.

If you have any questions or concerns about this project, please contact Mark Musser at 863-834-6496.

(photo: Lineman Will Lemmard working in Lincoln Ave area)


SCAM ALERT FROM LAKELAND ELECTRIC

SCAM ALERT:


Lakeland Electric Customers please be aware that there is a scam currently taking place where a company is impersonating Lakeland Electric.  The scam involves contacting individuals and companies looking for information and asking for quotes through emails or faxed messages.  The messages utilize a pirated Lakeland Electric logo - However, this company is in no way affiliated with Lakeland Electric.  The return email to rderrick@lakelandelectrics.com is not an official email and the individual does not work for Lakeland Electric.  Local law enforcement is currently investigating the scam.  If you are contacted through an email or a fax asking you for information, do not provide it and disregard.  This is not the way we normally contact our customers.