Vision
“A champion, advocate and service provider for the City’s information technology needs.”

Mission
“An organization working together to provide planning, implementation and support of information technologies enabling efficient City operations.”

Role
The Department of Information Technology provides I/T development and support for all City business functions including the Electric and Water Utilities, Police, Fire, Public Works, Finance, Human Resources, Community Development, Parks and Recreation, Internal Audit, Risk Management, Purchasing, Communications, The Lakeland Airport and The Lakeland Center.

Functions Performed
• System Architecture and Business Planning
• Application Development, Support and Maintenance for all City business functions
• Program Management and Change Management
• Database Administration
• GIS maintenance and support
• Telecommunications and Radio Communications
• Network Administration & Support
• Data Center Management
• IT Support for Incident and Problem Management for all desktop, laptop and applications providing efficient customer service
• Business Operations which provides personnel management, asset management, vendor management and financial management for all I/T functions
• Security Administration

Contact
Terry Brigman – CIO and Director of IT
Terry.Brigman@Lakelandgov.net