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COVID-19 Response at the Lakeland Fire Department

Lakeland’s Firefighter/Medics are on the front-lines of the COVID-19 response in the Lakeland community. LFD is providing the exceptional quality of care the community has come to expect and has always received.

Here is some important information about how the Lakeland Fire Department is managing response during the COVID-19 situation, and impacts to some of the department's non-emergency services:

  • If you are experiencing an emergency, please dial 911.
  • The Lakeland Fire Department is operating 24/7, as it always has. There have not been any interruptions in service and there will be none.
  • The department’s first responders are taking additional precautions to protect themselves on calls, including the use of Personal Protection Equipment (PPE) on all medical calls.
  • 911 Dispatchers are asking screening questions when calls are received to identify possible viral alerts. This information is being relayed to first responders, so that they can take additional steps in protecting themselves when assisting patients.
  • The department’s first responders are taking every precaution to ensure that fire stations are being sanitized and kept clean. Daily cleaning is taking place at all seven stations, including the use of commercial grade electrostatic, decontamination foggers to disinefect the air and surfaces at stations. 
  • The department’s medical rescue division is working closely with colleagues at the Polk County Medical Director’s Office to update and disseminate medical response protocols to all of LFD’s emergency responders. Updates are being distributed to first responders on a daily basis.
  • The department’s leadership and emergency manager are working closely with leaders across the City of Lakeland. Collectively, they are closely monitoring the situation. Information is being evaluated hourly and guiding the decisions made that may impact Lakeland’s citizens and visitors.
  • The department’s Prevention Division will not be performing routine fire inspections at high-risk locations (e.g. childcare facilities, educational facilities, medical centers, nursing homes, etc.) during this time to limit exposures to the facilities occupants and fire department personnel.
  • Out of caution and as a preventative measure, the Lakeland Fire Department has cancelled all public education programs, events, and station tours. No new programs will be scheduled for the foreseeable future, as the department continues to take steps to avoid further risk of transmission.
  • All seven stations and the department's fire administration building are closed to visitors.

We appreciate your understanding and assistance as we all deal with the evolving COVID-19 situation.

If you need non-emergency assistance, please call 863.834.8200 or email lfdadmin@lakelandgov.net.