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COVID-19 Vaccine Updates


Vaccine distribution is handled by the State of Florida and is not a City of Lakeland initiative.

Online Vaccine Registration - Polk County

Polk County has launched an online portal for people ages 65+ to register for the COVID-19 vaccine as it becomes available.

Polk County Vaccine Hotline: 863.298.7500
Open for seniors ages 65+, Monday - Friday, 8 a.m. - 5 p.m.

For updates about the vaccine and distribution from Governor Ron DeSantis, text FLCOVID19 to 888777.


Vaccine Rollout - Polk County

From the Florida Department of Health and Polk County: FDOH-Polk launched a COVID-19 vaccine hotline on Friday, January 8th at 8 a.m.  The phone line, 863.298.7500, will be manned for the foreseeable future by staff from both the Florida Department of Health and Polk County Board of County Commissioners from 8 a.m. to 5 p.m., Monday through Friday.

Employees staffing the hotline will register residents 65 years of age and older for a limited number of vaccine appointments scheduled for next week. Once those initial appointments are filled, callers 65 years old and older can be placed on a registration list for a future vaccine appointment, as additional vaccine becomes available. Those who are eligible for the vaccine, 65 years old and older, may call the line to provide their information and ask questions of staff. The Department of Health is following Gov. Ron DeSantis’ protocol of putting seniors as a top priority for the initial rounds of vaccinations. More than 5,400 individuals in Polk have received a COVID-19 vaccination so far. The Health Department received its first weekly allotment of vaccines on December 28, 2020.


Tier Levels

As the COVID-19 vaccine becomes available to each state, there is a priority list of who receives the vaccines first. Priority is based on the Tier Level system developed by the CDC, COVID Task Force, and the President.  The first vaccines are on a pilot-specific plan, whereas only five hospitals and several assisted living facilities are receiving the shots.

The time period of when the vaccine is available to the tier groups is unknown and will be released by the CDC as the vaccines are provided.

Governor DeSantis' Executive Order: Vaccine Administration

Tier levels are as follows, and there are phases to the delivery of the vaccine, depending upon the availability of quantity in vaccines, the below is subject to change:

Table 1 (Above - CDC.gov): Category, vaccination population groups, estimated number in population group, and tiers for low, moderate, and high/very high pandemic severity. Click here for Accessible version(s).