Your privacy is important to us at LakelandGov.net. The purpose of this policy is to inform you about the types of information we gather when you visit our site and what we do with that information. We will not collect personal information about you when you visit our web site unless you choose to provide that information to us. This policy is not intended and should not be interpreted as a contract of any nature, either stated or implied. This document may change without notice, so please revisit this page often.

Email

E-mail addresses are public records under Florida Law and are not exempt from public-records requirements. If you do not want your e-mail address to be subject to being released pursuant to a public-records request, do not send electronic mail to this entity. Instead, contact this office by telephone or in writing, via the United States Postal Service.

Information Collected and Stored Automatically

If you do nothing during your visit but browse through the web site, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit:

  1. The Internet domain (for example, "xcompany.com") and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our web site;
  2. The type of browser and operating system used to access our site;
  3. The date and time you access our site;
  4. The pages you visit; and
  5. If you linked to the City of Lakeland web site from another web site, the address of that web site.

We use this information to help us make our site more useful to visitors -- to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits.

If You Send Us Personal Information

If you choose to provide us with personal information -- as in an e-mail to City staff, or by filling out a form with your personal information and submitting it to us through our web site -- we use that information to respond to your message and to help us get you the information you have requested. We treat emails the same way we treat letters sent to the City offices. We are required to maintain many documents for historical purposes, but we do not collect personal information for any purpose other than to respond to you. However, information we receive may be considered public information which is subject to disclosure under Florida law. Except for information disclosure required by Florida law, we only share the information you give us with another government agency, if your inquiry relates to that agency. Moreover, we do not create individual profiles with the information you provide, or provide such information to any private organizations. The City of Lakeland does NOT collect information for commercial marketing.

Protection of Minors

We are especially concerned about protecting children's privacy. We hope parents are involved in children's Internet explorations. It is particularly important for parents to guide their children when children are providing personal information on line. When children do provide information through the LakelandGov.net web site, it is used only to enable us to respond to the writer, and not to create profiles of children.

How to contact us

If you have questions regarding this privacy policy, feel free to contact us.