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Curtis Porterfield
Manager of Lakes & Stormwater
(863) 834-8439

Laurie Smith
Environmental Specialist
(863) 834-6276

Cole Edwards 
Engineering Technician
(863) 834-3307

Sandra George
Lakes Management Biologist
(863) 834-3328

Cindy Hill
Lakes Program Coordinator
Education/Outreach
(863) 834-8429

Stephanie Witherspoon

Environmental Technician II

(863) 834-8438

 

Pollution Hotline
(863) 834-3300

Department of Public Works
Lakes and Stormwater Division
407 Fairway Ave.
Lakeland, Florida 33801

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Pollution Hotline

(863) 834-3300

The Pollution Hotline is a means for citizens to quickly and easily report illicit discharges observed within the City of Lakeland.  This phone number is directly routed to the Lakes & Stormwater division to enable a quick response to the incident for the purpose of preventing pollution.  Illicit discharges can include, but are not limited to, waste flows from the following:

    • Commercial car wash facilities
    • Construction site runoff
    • Drainages of chlorinated swimming pool water
    • Industrial processes
    • Liquids such as oil, grease, paint, chemicals, and automobile fluids
    • Pressure washing processes
    • Restaurant operations
    • Sewage and septic tanks

In addition, grass clippings and yard debris left in the street upon completion of lawn maintenance activities also represent an illicit discharge.  Upon reaching our lakes, this material is a source of nutrients that can be a contributing factor in algae blooms which may ultimately cause fish kills.

Once any of the above mentioned wastes reach the street, a call to the Pollution Hotline is prompted.  All the storm drains within the City of Lakeland lead directly to one of our lakes.  After entering a storm drain, these materials will reach our lakes without receiving any treatment.

What can you do to help?

You can be a partner in helping to keep our lakes clean by calling the Pollution Hotline when observing an illicit discharge and please remember…

Only RAIN goes down the storm drain