The department’s annual reports were designed to be attractive and accessible, to entice readers to learn more about the department. The annual reports share more about the divisions and people that make up the Lakeland Fire Department, while providing the best available data and summary of accomplishments made by the department in the applicable calendar year. Annual reports are commonly used by fire departments to provide more information about their many services. They serve as useful tools in quantifying the impact a fire department makes in its community. In the Lakeland Fire Department's case, its annual reports showcase the exceptional work that the department is doing, while providing insight into the high-quality services the department is known for.