The City welcomes service dogs in any of our facilities.

Service Dogs

The ADA requires businesses to allow people with disabilities to bring their service dogs with them into their facilities. This does not mean that a business isn't permitted to have a “no animals allowed” policy. Rather, a business that has a "no animals" policy must make an exception or modification to the policy for people with disabilities who use service dogs.

Service Dog pushing ped button

Miniature Horses

A public entity or private business must allow a person with a disability to bring a miniature horse on the premises as long as it has been individually trained to do work or perform tasks for the benefit of the individual with a disability. However, an organization can consider whether the facility can accommodate the miniature based on the horse's type, size, and weight. The rules that apply to service dogs also apply to miniature horses.

Service miniature horse

To determine if an animal is a Service Dog, two questions may be asked:

Is the animal a Service Dog that’s required because of a disability?
What work or task has the Service Dog been trained to perform?

Note: In some cases, a miniature horse may be used in place of a Service Dog.

These questions may not be asked if the need for the service animal is obvious (e.g., the dog is guiding an individual who is blind or is pulling a person's wheelchair). A public entity or private business may not ask about the nature or extent of an individual's disability or require documentation, such as proof that the animal has been certified, trained or licensed as a service animal, or require the animal to wear an identifying vest.

Service Animal Resources

Tips for Citizens and Staff

Don't pet a service dog, call to them, or whistle. Service dogs are working, so avoid distracting them from doing their job.
Don’t offer treats without the handler’s permission.

Handler's Responsibilities

The service dog must be under the handler’s control at all times.
Local vaccination and registration requirements for dogs also apply to service dogs.
Service dogs must be housebroken.
Service dogs must be free of lice and fleas.
The handler is responsible for the care of the service dog. Staff are not required to provide services such as feeding, watering or walking.