The Lakeland Fire Department’s (LFD) Communications and Outreach division manages all media and public relations on behalf of the department. Its purpose is the prompt and efficient exchange of information for the benefit of Lakeland’s citizens and visitors. The Public Information function is structured to support the Lakeland Fire Department and to promote the department in a positive manner.
The Lakeland Fire Department strives to foster a positive working relationship with all media outlets, including but not limited to TV news, print and online media organizations. The Lakeland Fire Department is proud of the relationships it has built with the local, state, and national news media; and most importantly with the community.
The department's Public Relations and Information Manager serves as Public Information Officer (PIO) and is responsible for responding to media requests, issuing media releases, incident alerts, and providing the media with information about and at emergency scenes. In addition, the PIO monitors news stories to ensure accuracy in reporting events that occur in Lakeland. Routine media inquiries and records requests are handled as expeditiously as possible. Additionally, the department provides information about breaking news events, safety tips, and other departmental activity through all of its social media sites.
A primary objective of the department is to provide superior emergency service and positive interactions with the public. This is achieved through continued outreach and communications efforts at the department with citizens and the media.
Fire Inspection Fee Changes Take Effect July 1, 2018; More Equitable for Lakeland Area Businesses
Lakeland, FL (June 20, 2018) | The Lakeland Fire Department (LFD) is establishing a new fee structure for the routine fire inspections that its Prevention Division performs to maintain fire and life safety in the City of Lakeland.
Fire Prevention Division Now Offering Extended Hours for Better Customer Service
The Lakeland Fire Department’s (LFD) Fire Prevention Division, responsible for fire inspections, permitting, fire investigations, and plans review, will now have Fire Inspectors available from 7:00 AM to 6:00 PM, Monday through Friday. These extended hours will benefit Lakeland’s contractors and business owners by offering additional hours of customer service, at no additional expense.
Novogrodsky and Allison Awarded Presidents' Roundtable Firefighter of the Year
The Lakeland Fire Department is proud to announce that two if its Firefighter / EMTs, Douglas Novogrodsky and Joseph Allison, were recognized by the Polk County Presidents’ Roundtable on Tuesday, April 24, 2018 as Firefighters of the Year, respectively.
Michael Williams Selected as Assistant Chief of Operations
Michael Williams, former Battalion Chief at the Lakeland Fire Department (LFD), was selected as the department’s new Assistant Chief of Operations. Assistant Chief Williams will begin his new role effective immediately. The vacancy Williams is filling was created when Douglas E. Riley promoted to the position of Fire Chief, upon former Fire Chief Gary Ballard’s retirement.