Complaints may be registered at the Police Department or City Hall with City Commissioners or other authorized individuals. Complainants are asked to complete a complaint form that includes a sworn statement of the facts known to the person at the time the complaint was made. A citizen may also call our Office of Professional Standards at 863.834.6925 and a team member will assist with filing a concern or compliment. The Office of Professional Standards is open Monday through Friday from 8AM - 5PM. Additional information can also be found at http://www.lakelandgov.net/departments/lakeland-police-department/bureaus-divisions/administrative-bureau/office-of-professional-standards/
Click here to download the Citizen Complaint Form.