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Citizen Survey

The Lakeland Police Department has a commitment to excellence in providing service to our community. As part of our commitment to our community, we continually strive to improve the quality of police services provided to the residents and visitors of the City of Lakeland. One way we can be sure we are meeting your needs and expectations is through our Citizen Satisfaction Survey. We ask that you share your opinions about your contact with our department. Your input will be part of the ongoing planning and efforts to place resources where they are needed the most.

The intent of this survey is to gather your perspective of the quality of service that the Lakeland Police Department has provided. This survey is part of our efforts to improve communications between the Police Department and the Community.

Note: This survey is entirely anonymous.

You do not need to provide your name. However, if you would like a response from our department, please include your contact information.

We thank you for taking the time to complete this survey and help our department continue to provide you with exceptional police services.

Click here to take the survey online.

Click to print a copy of the survey in English or Spanish.

The survey can be mailed to:

Lakeland Police Department
Attn: Office of Professional Standards
219 N Massachusetts Avenue
Lakeland, FL 33801