Home   •   Departments   •   Citizens   •   Business   •   Leisure   •   Online Payments   •   Downtown Wireless Public Works   •   Construction & Maintenance   •   Facilities Maintenance   •   Traffic Operations   •   Parking Services   •   Lakes and Stormwater   •   Solid Waste/Recycling   •   Engineering   •   Fleet Management Public Works Administration Staff Contact Page Divisions in Public Works Flood Prevention Park It Projects Public Works Week Utility Relocation Schedule Stormwater Utility Fee Increase A-Z Services Directory Main   >   Public Works Flood Prevention The City's Community Rating System is currently an 8. This rating saves policy holders 10% on their policy if the homeowner is in a Special Flood Hazard Area (SFHA). City Hurricane Info While preparing for a storm (and during the storm) the City will publish additional relevant information online. Hurricane Info provided by Lakeland Electric City Drainage Issues Report City drainage problems to Construction & Maint. at (863)834-3300 or VIA the CAC link below under "Streets". City Elevation Certificates Search for an Elevation Certificate for a specific address. Stormwater Hotline Use this Site to find Regulations of illegal discharge, leaf blowing into storm facilities. Report violations to our staff at (863) 834-3300. Citizens Action Center (CAC) Use this area to send an electronic inquiry to Lakes & Stormwater; Streets (including Drainage Concerns) or Building Inspection (for reporting illegal development where you suspect there is no permit). Polk County Emergency Information Lakeland Flood Protection 12-Steps PDF File Flood Map Information Community Development's Flood Hazard Map Do You Have Flood Insurance? PDF File FEMA Find disaster planning information, apply for assistance or find out what to do after a disaster event. Tutorial for Flood Insurance Rate Maps Need help understanding your FIRM panel? Flood Map Brochure published by the ICC Safety and Salvaging for Home Owners. Flood Information Available at the Library Flood damage and prevention information vailable at our local library. Flood Insurance Rate Maps (FIRM) Flood Insurance Rate Maps (FIRM) were adopted by FEMA in December of 2000. Copies of the FIRM panels may be obtained from FEMA, City of Lakeland Building Inspection, Lakeland Board of Realtors or Polk County Builders Association. Polk County Flood Map Data FloodSmart The official site of the National Flood Insurance Program. Florida Emergency Management Information on any Florida Disaster and prevention tips. FEMA for Kids! Lakeland City Hall • 228 South Massachusetts Avenue • Lakeland, FL 33801 • (863) 834-6000   •   Contact Us   •   Privacy Policy