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Contact Us

Pollution Hotline

(863) 834-3300

Laurie Smith
Manager of Lakes & Stormwater
(863) 834-6276

Jessica Schilling
Senior Environmental Specialist
(863) 834-8439

Cole Edwards, P.E.
Engineering Technician II
(863) 834-3307

Sandra Pope
Lakes Management Biologist
(863) 834-3328

Cody O'Gorman
Environmental Technician II
(863) 834-8438

Office Hours:

Department of Public Works

Lakes and Stormwater Division
407 Fairway Ave.
Lakeland, Florida 33801

111th Accredited Agency (APWA)

NPDES Program

National Pollutant Discharge Elimination System (NPDES)

What is NPDES?

Lake Bonny Aerial


The NPDES program was developed by the EPA (US Environmental Protection Agency) to minimize or eliminate the possibility of polluting water bodies by stormwater runoff, illegal dumping, and illicit discharges (discharges of anything other than unpolluted stormwater). All cities and the unincorporated areas of Polk County are regulated by this permit system.

As a permit condition, the City is required to submit an annual report outlining the permit elements. All permit elements must be met and the formal annual report submitted with FDEP to ensure that pollutants do not exceed the EPA's Water Quality Standards (FAC 62-302).

The City is issued a Municipal Separate Storm Sewer System (MS4) permit by the Florida Department of Environmental Protection (FDEP) every five years.  The Permit 3 notification was issued to the City on September 12, 2011.