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Welcome to Lakeland! This page is designed to help new customers quickly access important information about utility services in the City of Lakeland. Here you’ll find details on Lakeland Electric, Solid Waste, Water Utilities, and Lakes & Stormwater, along with links to each division’s main pages for more in-depth resources.

Whether you’re establishing service for the first time or just want to understand how things work, this hub makes it simple to get started.


 

  • Lakeland Electric Resources

    Lakeland Electric is one of the largest publicly owned electric utilities in Florida, providing reliable and affordable power to homes and businesses.

    • New Service: Instructions for establishing or transferring your electric service.

    • Billing Options: AutoPay, budget billing, and online account management.

    • Outage Center: Report an outage, view outage maps, and sign up for notifications.

    • Energy Efficiency: Rebates, conservation tips, and programs to help you save on your bill.

  • Solid Waste Resources

    The Solid Waste Division provides weekly garbage, recycling, and yard waste collection.

    • Garbage Pickup: Learn your collection days and what materials are accepted.

    • Recycling: View recycling guidelines and the items that should go in your blue cart.

    • Bulk & Yard Waste: Find instructions for scheduling bulk item pickup and preparing yard waste

  • Water Utilities Resources

    The Water Utilities Division ensures reliable drinking water and sewer services for residents.

    • Drinking Water: Understand where your water comes from and how it’s treated.

    • Sewer Services: Learn about wastewater treatment and how to report sewer issues.

    • Conservation Programs: Explore water-saving tips, rebates, and irrigation guidelines.

  • Lakes & Stormwater Resources

    Lakeland is home to over 30 lakes, and the Lakes & Stormwater Division works to protect these natural resources.

    • Stormwater Management: Learn how stormwater systems help prevent flooding and protect water quality.

    • Lake Care: See how you can help keep our lakes clean and healthy.

    • Educational Resources: Access workshops, school programs, and volunteer opportunities.

City of Lakeland Utility Service Search Map


The City of Lakeland Utility Service Search Map is a quick and easy tool that lets you know which City services are available at your address. By entering your location, you’ll see whether you’re covered by Lakeland Electric, Water, Wastewater, and Solid Waste, along with details like garbage collection days, contact numbers, and links to more information. It also provides next steps for starting service, including instructions for verification calls with customer service. Designed for both homeowners and renters, this map gives you a clear snapshot of everything you need to establish utility services in one convenient place.


 

Lakeland Electric Customer Service:

Phone Numbers:
Local: (863) 834-9535
Toll Free: (800) 929-4876
TDD/TTY: (863) 834-8333

Solid Waste Customer Service:

Email: SolidWasteManagement
@lakelandgov.net


Call: (863) 834-8773

Water Utilities Emergency Numbers:

Water Emergencies Call:
24 Hours:  (863) 834-4248
Wastewater Emergencies Call:
24 Hours: (863) 834-8277

Lakes & Stormwater Customer Service:

Report Pollution in the streets or storm drain:
Call: (863) 834-3300