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Assistive Services & Technologies

Assistive Services & Technologies are the library resources that help to make it possible or individuals with a visual, physical, hearing or speech disability to access library materials, equipment and services.

All branches of the Lakeland libraries are accessible to persons using wheelchairs. 

  • A picture of Hearing Loop

    Hearing Loop

    The Hearing Loop is a self-contained, fully portable audio frequency induction loop system built in to an ergonomically designed clipboard style housing is available at the main Lakeland Public Library, the Larry Jackson Library and the E-Library.  The devices are located at the customer desk in each location, and features the distinctive hearing impaired signage that marks the registration location. 

    The Lakeland Public Library Main Meeting Room is also equipped with a Hearing Loop system.

  • A picture of Books By Mail

    Books By Mail

    Books By Mail loans books and other library materials by mail to persons who are unable to visit the library in person due to disabilities or conditions of aging.


  • A picture of Jaws


    The Lakeland Public Library Main location has an adaptive computer station featuring JAWS screen reader software, headphones and braille keyboard.

  • A picture of Florida Relay Service

    Florida Relay Service

    Florida Relay Service (FRS) is a telephone relay service provided for persons with hearing or speech disabilities.

    The FRS provides a communication link between people who use standard telephone equipment and those individuals who use a Telecommunications Device for the Deaf (TDD). A communication assistant at a FRS center answers the call and serves as a liaison between the person using the TDD and the person using standard telephone equipment. Persons without hearing disabilities who are trying to reach individuals who use a TDD may also use the relay service. All conversations are confidential. There is no charge for local calls and long distance calls are offered at discounted rates.

    All voice telephone numbers on this website may be reached by persons using TTY / TDD equipment by calling the Florida Relay Service at 7‑1‑1.

  • A picture of Sign Language Interpreters

    Sign Language Interpreters

    In accordance with the Americans with Disabilities Act and Section 286.26, Florida Statute, persons with disabilities needing special accommodation to participate in this proceeding, or those requiring language assistance (free of charge) should contact the City of Lakeland ADA Specialist, Jenny Sykes.  Because providing a reasonable accommodation may require outside assistance, organizations, or resources, the City asks that any request be made with as much notice as possible, preferably 72 hours, but no later than 48 hours in advance of the event, at: (863) 834-8444, Email: Jenny.Sykes@lakelandgov.netIf hearing impaired, please contact the TDD numbers: Local – (863) 834-8333 or 1-(800) 955-8771 (TDD – Telecommunications Device for the Deaf) or the Florida Relay Service number: 1-(800) 955-8770 (VOICE), for assistance.

  • Microsoft Windows Accessibility

    All library computers are equipped with the Microsoft Windows Accessibility magnifier, which makes the computer screen more readable by creating a separate window that displays a magnified portion of the screen.