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Boil Water Notices


Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

  • Current Boil Water Notices

    Updated 4/15/2021 at  4:40 PM


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    PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

    Date Issued Street Address (Range) Number Connections Work Order Date Rescinded
    April 15, 2021 Morrow St

    2136

    1 3795896  
    April 12, 2021 Barrington Av  

    3590

    38 4281843 April 14, 2021
    April 12, 2021 Oak Ridge W

    444

    38 4281843 April 14, 2021
    April 12, 2021 Oak Ridge E

    449

    38 4281843 April 14, 2021 
    April 10, 2021 Heritage Dr

    2215-2250

    4 4280968 April 12, 2021 
    April 10, 2021 Brunnell Pk

    834-842

    3 4280698 April 12, 2021 
    April 9, 2021 N Wabash Av

    2033

    1 4280569 April 12, 2021 
    April 9, 2021 W Memorial Bl

    2045 & 2095

    2 4280569 April 12, 2021 
    April 8, 2021 Mission Lakes Dr

    2988-3034

    22 4279542 April 12, 2021 
    April 7, 2021 N Ohio Av

    1015-1048

    11 4279484 April 9, 2021 
    April 7, 2021 S Florida Av

    3117-3245

    19 4279361 April 9, 2021 
    April 6, 2021 8th St W

    305

    1 4279245 April 8, 2021 
    April 6, 2021 Spencer Pl

    2307-2336

    13 4270221 April 8, 2021
    April 5, 2021 Oakpark Dr

    3167-3219

    18 4279055 April 7, 2021
    April 5, 2021 N Florence Av

    1012-1036

    8 4278912 April 7, 2021
    April 1, 2021 E Main

    106 & 126

    2 4277227 April 3, 2021
    April 1, 2021 E Lemon St

    808-927

    66 4277227 April 3, 2021 
    March 30, 2021 Crystal Hills Lp S

    All

    75 4276966 April 1, 2021 
    March 30, 2021 Crystal Hills Lp W

    All

    75 4276966 April 1, 2021
    March 30, 2021 Crystal Hills Dr

    All

    75 4276966 April 1, 2021
    March 27, 2021 Southington Av

    2728-2814

    37 4274342 March 29, 2021  
    March 27, 2021 Hollingsworth Dr

    804-814

    37 4274342 March 29, 2021  
    March 27, 2021 Jonilla Av

    2215-2620

    37 4274342 March 29, 2021  
    March 27, 2021 Cornelia St

    From Hickory to Dorothy

    40 4274334 March 30, 2021
    March 27, 2021 Ruby St

    From Cornelia to Central

    40 4274334 March 30, 2021
    March 25, 2021 County Line Rd

    2600

    1 4273145 March 29, 2021 

     

  • What is a Boil Water Notice?

    You may receive a "hang tag" or other form of written notice on your front door, or hear a news report on the radio, television, or through social media that a precautionary boil water notice has been issued for your neighborhood. Specific details about the event will be listed on the notice left at your door.  A contact number is also provided for additional information if needed.

  • What is a Precautionary Notice?

    The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

  • Water Treatment

    A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

  • Household Treatment Tips

    Boil water for one minute and cool before use. Follow these tips:

    • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
    • Discard any ice from automatic ice-makers.
    • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
    • Allow the water to run until it is clear before washing clothes.
  • Notice Delivery

    Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you received a notice on your door that an advisory has been issued, you also will receive a hand-delivered notice when the alert has been lifted. If you heard the news through the media, the lift notice will be issued the same way.