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Boil Water Notices


Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

  • Current Boil Water Notices

    Updated 4/9/2020 at 2:42 PM
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    PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

    Date Issued Street Address (Range) Number Connections Work Order Date Rescinded
    April 7, 2020 W Hancock St 2115-2230 9 4074221 April 9, 2020
    April 7, 2020 W Lake Parker 1104-1220 9 4076025 April 9, 2020
    April 7, 2020 N Socrum Lp Rd 4601-4655 3 4075959 April 9, 2020 
    April 6, 2020 Crystal Lake Acres Dr 2619-3633 6 4075610 April 9, 2020
    April 3, 2020 E Myrtle St 1212-1338 15 4074456 April 5, 2020
    March 29, 2020 Hilson Dr 3410-3489 24 4072904 March 31, 2020
    March 27, 2020 Angelina Ln 704-724 & 735 34 4062128 March 29, 2020
    March 15, 2020 Valencia St 703-739 14 4065270 March 17, 2020
    March 11. 2020 Bramblewood Dr 1302-1336 23 4062538 March 13, 2020 
    March 10, 2020 Vista View Dr 1903-1984 18 4061362 March 12, 2020 
    March 9, 2020 3625 New Jersey Rd Units 173-180, 181-188, 186-189, 197-204, 205-212, 213-220 38 4061726 March 11, 2020 
    March 9, 2020 S RD 98 1413-1635 10 4061211 March 11, 2020
    March 9, 2020 Kiwanis Av 2615 & 2625 2 4061369 March 11, 2020
    March 9, 2020 Exchange Av 2612 & 2624 2 4061369 March 11, 2020
    March 9, 2020 Rotary Dr 1717-1828 18 4061369 March 11, 2020 
    March 9, 2020 Redwood Av 1420-2903 32 4061200 March 11. 2020
    March 8, 2020 Sandy Hook 2105-2150 19 4061192 March 11, 2020
    March 8, 2020  New Jersey Rd 3625 Apt #s 181-220 40 4061186 March 11, 2020 

     

  • What is a Boil Water Notice?

    You may receive a "hang tag" or other form of written notice on your front door, or hear a news report on the radio, television, or through social media that a precautionary boil water notice has been issued for your neighborhood. Specific details about the event will be listed on the notice left at your door.  A contact number is also provided for additional information if needed.

  • What is a Precautionary Notice?

    The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

  • Water Treatment

    A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

  • Household Treatment Tips

    Boil water for one minute and cool before use. Follow these tips:

    • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
    • Discard any ice from automatic ice-makers.
    • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
    • Allow the water to run until it is clear before washing clothes.
  • Notice Delivery

    Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you received a notice on your door that an advisory has been issued, you also will receive a hand-delivered notice when the alert has been lifted. If you heard the news through the media, the lift notice will be issued the same way.