Boil Water Notices

Storms: If you lose water pressure during a storm, boil drinking and cooking water for at least one minute as a precaution. Communication systems could be affected by storm impacts and precautionary boil water notice communications may not reach everyone. The City of Lakeland sends texts or email alerts directly to those impacted using the contact information associated with your Lakeland Electric billing account. Customers impacted will receive the lift notice in the same manner. The website does not automatically update and may not provide the most up-to-date information available.
If you are a Polk County Utilities customer, please contact their Customer Service at (863) 298-4100.

Current Boil Water Notices

Updated 7/11/2025 at 3:55 PM

Please note: The website does not automatically update when notices are sent. Use Everbridge phone, text, and email communications as your primary source for boil water notices and rescind communications. If you need to update your contact information in our system, please contact Lakeland Electric Customer Service at (863) 834-9535.

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Planned Outages:

The City of Lakeland Water Utilities is scheduling a temporary water outage for addresses 504-747 East Bella Vista Street from 07-10-2025 12:00 AM through 07-10-2025 07:00 AM. This notice is associated with order number 5037407.

Following a planned temporary water outage, the City of Lakeland Water Utilities will issue a precautionary boil water notification. During this time, we advise that all water used for consumption be boiled prior to consumption. A rolling boil of one minute is sufficient. As an alternative, bottled water may be used.

PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

Date Issued	Street Name	Address Range	Work Order	Date Rescinded
7/10/2025	Lakehurst St	905-951	5093450
7/10/2025	Johnson Ave	713-841	5093177
7/10/2025	Lakeland Hills Blvd	1805	5037407
7/10/2025	E Bella Vista St	504-747	5037407
7/9/2025	Woodhill Dr N	328-366	5093190	7/11/2025
7/8/2025	W Lake Parker Dr	1738-1832	5092919
7/7/2025	Enclave at Harden Cr	804-896	5092044	7/8/2025
7/3/2025	S Florida Ave	4411-4419	5090688	7/5/2025
7/3/2025	Florida National Dr	4413-4460	5090688	7/5/2025
7/3/2025	Oleander St	821-1010	5090653	7/5/2025
7/3/2025	N Ingram Ave	224-230	5090653	7/5/2025
7/3/2025	Holden Rd	4257-4467	5089210	7/6/2025
7/2/2025	W Lime St	1110-1144	5089141	7/7/2025
6/30/2025	Lakeland Hills Blvd.	3131 and 3133	5037407	7/3/2025
6/30/2025	3615 South Florida Avenue	Suites 440-1110	5083948	7/3/2025
6/28/2025	Waterside Drive	5580-5758	5084971	6/30/2025
6/26/2025	Hatteras Point	2101-2144	5084783	6/29/2025
6/26/2025	Lakeland Hills Boulevard	2715-3037	5084782	6/28/2025
6/26/2025	Moonraker	4111-4140	5084669	6/28/2025
6/26/2025	Sandy Hook	2105-2150	5084669	6/28/2025
6/26/2025	Hatteras Point	2001-2144	5084669	6/28/2025
6/26/2025	Southgrove Place	5402-5438	5084557	6/29/2025
6/26/2025	Southgrove Drive	5401-5506	5084557	6/29/2025
6/25/2025	Winnipeg Drive	2450-2489	5083716	6/27/2025
6/25/2025	Kilmer Drive	3318-3343	5084105	6/27/2025
6/25/2025	Tenager Court	327-353	5083820	6/29/2025
6/25/2025	Flamingo Drive	304-408	5083820	6/29/2025
6/24/2025	Sandy Hook	2105-2150	5083804	6/26/2025
6/24/2025	Moonraker	4111-4140	5083804	6/26/2025
6/24/2025	Hatteras Point	2001-2144	5083804	6/26/2025
6/24/2025	Airport Road	3610-3820	5083762	6/26/2025
6/23/2025	Cornelia Avenue	423-427	5083427	6/27/2025
6/23/2025	Olive Street	1150-1102	5083427	6/27/2025
6/20/2025	South Florida Avenue	1214-1218 and 1304	5081893	6/22/2025
6/19/2025	Devin Oaks Court	1205-1292	5081674	6/20/2025
6/16/2025	McEachern Street	531-616	5079846	6/19/2025
6/15/2025	707 Carpenters Way Apartments	#44 and 1-60	5079530	6/16/2025
6/12/2025	Shoal Creek Village Drive	3005-3098	5077661	6/16/2025
6/12/2025	Windsor Street	802-933	5062937	6/15/2025
6/12/2025	Collegiate Boulevard	4050-4151	5077675	6/14/2025
6/11/2025	Fischer Drive	5719-5736	5077632	6/13/2025
6/11/2025	Longview Lane	3540-3587	5077632	6/13/2025
6/10/2025	Julie Lane	905-924	5077066	6/12/2025
6/10/2025	Liberty Lane	4901-4941	5077066	6/12/2025
6/9/2025	West Lemon Street	210	5047040	6/11/2025
6/9/2025	South Missouri Avenue	208-224	5047040	6/11/2025
6/9/2025	Liberty Lane	4917 and 4921	5077018	6/12/2025
6/9/2025	Essex Avenue	4605-4650	5054508	6/11/2025
6/8/2025	Vineyard Dr.	318-424	5076844	6/10/2025
6/7/2025	5 Iron Dr.	All	5075944	6/9/2025
6/7/2025	6 Iron Dr.	All	5075944	6/9/2025
6/7/2025	7 Iron Dr.	All	5075944	6/9/2025
6/7/2025	8 Iron Dr.	All	5075944	6/9/2025
6/7/2025	9 Iron Dr.	All	5075944	6/9/2025
6/7/2025	Fairway Dr.	All	5075944	6/9/2025
6/6/2025	Griffin Avenue	117-335	5063160	6/8/2025
6/6/2025	Utah Avenue	131-339	5063160	6/8/2025
6/6/2025	Miller Drive	201-338	5063160	6/8/2025
6/6/2025	East Main Street	2327-2450	5063160	6/8/2025
6/6/2025	Candyce Avenue	610-879	5075030	6/8/2025
6/6/2025	Sharron Circle	All	5075030	6/8/2025
6/6/2025	Rocky Pointe Drive	1697-1835	5074974	6/7/2025
6/5/2025	Fairway Drive	1208-1226	5074910	6/9/2025
6/4/2025	Bassedena Circle South	124-411	5073243	6/6/2025
6/3/2025	Crystal Hill Loop South	3105-3227	5073215	6/5/2025
6/3/2025	Crystal Hill Loop East	2402-2424	5073215	6/5/2025
6/3/2025	Crystal Hill Loop West	2410-2427	5073215	6/5/2025
6/3/2025	Crystal Hill Drive	3002-3242	5073215	6/5/2025
6/3/2025	Wildflower Dr.	4955	4428145	6/5/2025
6/3/2025	Providence Reserve	All	5073083	6/5/2025
6/3/2025	Hill St.	3745-3841	5072944	6/5/2025
6/3/2025	Upland Place	All	9999999	6/4/2025
6/3/2025	Shetland Place	All	9999999	6/4/2025
6/3/2025	Scotland Place	All	9999999	6/4/2025
6/3/2025	Glenmore Drive	All	9999999	6/4/2025
6/3/2025	Luce Road	5211	9999999	6/4/2025
6/1/2025	Marjorie Rd	2108-2332	5071038	6/2/2025
6/1/2025	North Wabash Ave	422-520	5071038	6/2/2025
5/31/2025	5 Iron Dr	ALL	5071027	6/1/2025
5/31/2025	6 Iron Dr	ALL	5071027	6/1/2025
5/31/2025	7 Iron Dr	ALL	5071027	6/1/2025
5/31/2025	8 Iron Dr	ALL	5071027	6/1/2025
5/31/2025	9 Iron Dr	ALL	5071027	6/1/2025
5/31/2025	Fairway Dr	1150-1379	5071027	6/1/2025
5/30/2025	N New York Ave	1125	5062995	6/1/2025
5/30/2025	Troy St	3112-3226	5067029	6/1/2025
5/30/2025	S Hilltop Ave	228-3105	5067029	6/1/2025
5/30/2025	Glendale St	140	5067029	6/1/2025
5/30/2025	Glendale St	201-315	5067029	6/1/2025
5/29/2025	N Ingraham Ave	602-630	5070163	5/31/2025
5/29/2025	W 5th St	115-411	5062995	5/31/2025
5/28/2025	Gress Ln	2345-2565	5070094	5/30/2025
5/28/2025	Tedrow Rd	1204-1232	5070094	5/30/2025
5/23/2025	Periwinkle Ct	ALL	4428145	5/27/2025
5/23/2025	Primrose Ct	ALL	4428145	5/27/2025
5/23/2025	Wildflower Dr	4811-4949	4428145	5/27/2025
5/22/2025	Cup Dr	3298-3376	5066984	5/25/2025
5/22/2025	Lunn Rd	ALL	5065370	5/23/2025
5/22/2025	Creekview Ln	ALL	5065370	5/23/2025
5/22/2025	Quiet Creek Ln	ALL	5065370	5/23/2025
5/22/2025	Parkland Ct	ALL	5065370	5/23/2025
5/22/2025	Parkland Lp S	ALL	5065370	5/23/2025
5/22/2025	Parkland Lp N	ALL	5065370	5/23/2025
5/22/2025	Parkland Dr	ALL	5065370	5/23/2025
5/22/2025	Stone Oaks Dr	ALL	5065370	5/23/2025
5/22/2025	Hidden Oaks Dr	ALL	5065370	5/23/2025
5/22/2025	Parker Rd	ALL	5065370	5/23/2025
5/22/2025	Spencer Rd	ALL	5065370	5/23/2025
5/22/2025	Benis Ln	ALL	5065370	5/23/2025
5/22/2025	Sophia Pl	ALL	5065370	5/23/2025
5/22/2025	Summer Brooke Ln	ALL	5065370	5/23/2025
5/21/2025	E Main St	2327-2450	5063160	5/23/2025
5/21/2025	Idaho Ave	117-322	5063160	5/23/2025
5/21/2025	Vallejo Ct	320-360	5065110	5/22/2025
5/20/2025	Ellis Ave	2615-2639	5064661	5/21/2025
5/20/2025	S Combee Rd	2916-2920	5064661	5/21/2025
5/17/2025	Lk Hollingsworth Dr	991-995	5064314	5/19/2025
5/16/2025	Baywater Place	4144-4192	5063195	5/18/2025
5/16/2025	Fairway Dr	1208-1218	5037234	5/17/2025
5/15/2025	Laurel Glen Pl	1703-1787	5058503	5/17/2025
5/15/2025	Laurel Glen Dr	2506-2570	5058503	5/17/2025
5/13/2025	Captiva Pt	ALL	5061962	5/15/2025
5/13/2025	Anchor Lane	ALL	5061962	5/15/2025
5/13/2025	Buccaneer Dr	ALL	5061962	5/15/2025
5/13/2025	Pirates Way	ALL	5061962	5/15/2025
5/13/2025	Waterview Blvd	ALL	5061962	5/15/2025
5/13/2025	Water View Pt	ALL	5061962	5/15/2025
5/13/2025	Water's Edge Dr	ALL	5061962	5/15/2025
5/12/2025	Collegiate Blvd	4008-4040	5061877	5/14/2025
5/10/2025 (extended)	Tanager Ct	330-353	5061521	5/15/2025
5/10/2025 (extended)	Robin Rd	320	5061521	5/15/2025
5/10/2025 (extended)	Flamingo Dr	304-413	5061521	5/15/2025
5/10/2025	S Florida Ave	4754-4816	5060465	5/11/2025
5/10/2025	S Florida Ave	4788	5060465	5/11/2025
5/9/2024	Enterprise Street	1104-1147	5054678	5/10/2025
5/6/2025	Laurel Glen Drive	2506-2564	5058503	5/8/2025
5/6/2025	North Webster Avenue	1404-1503	5058283	5/7/2025
5/4/2025	Sky View Cove	1202-1335	5057859	5/6/2025 <
5/2/2025	Meadowood Pointe Road	1002-1098	5055450	5/4/2025
5/2/2025	Brookmeadow Drive	1161-1106	5055450	5/4/2025
5/2/2025	Pogonia Drive	1169-1113	5055450	5/4/2025
5/2/2025	Dosseywood Court	4803-4842	5055450	5/4/2025
5/2/2025	Dosseywood Lane	1104-1252	5055450	5/4/2025
5/2/2025	Spicewood Drive	735-926	5055549	5/4/2025

What is a Boil Water Notice?

On April 30th, 2021, City of Lakeland Water Utilities implemented a new way that embraces technology to notify customers when important events happen like: Precautionary Boil Water Notices, Planned Water Outages, etc.

For the past several decades, City of Lakeland crews would manually hang a notice called a door hanger on the front doors of impacted customers. This system is antiquated and a common complaint from customers is that they don’t typically use the front door and may enter through the garage or a side door. Those types of notifications are now being sent directly to the customer through a phone call, text message, or email that is associated with the customer’s Water Utility account.

Bill Anderson, Director of Water Utilities said, “Notification systems using the latest technology have been around and used by some of our neighboring communities for years. I’m excited that we will be adopting this type of direct contact method going forward. We want our customers to be safe and know the issues that may be impacting them. A direct contact method almost like the reverse 911 systems is a much better way to keep our citizens informed compared to a door hanger that oftentimes is missed by the customer.”

To ensure utility customers continue to receive important notifications, it is critical that each customer provide Lakeland Electric Customer Service with their contact information and update it when necessary. This can be done through the Customer Portal at LakelandElectric.com or by contacting Lakeland Electric Customer Service at (863) 834-9535.

Customers impacted by a notification message will receive it in the following order:

1) Phone calls will be the first notification attempt and reflect the Caller ID number of (863) 834-6802.
2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

During this notification process, customers will be asked to confirm receipt of the message. If a customer does not confirm receipt of the notification, their next contact method will be used to inform them of this notification. Once a customer confirms, the system will stop and recognize receipt of the notification.

These important messages will inform the impacted customer of the situation and reason for notification. At no time, will these notifications ask for any personal information or request payment. Customers reached by phone or text will be asked to respond by pressing a confirmation code so the system recognizes the customer was reached and the notification message was delivered.
What is a Precautionary Notice?

The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.
Water Treatment

A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.
Household Treatment Tips
Boil water for one minute and cool before use. Follow these tips:
- Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
- Discard any ice from automatic ice-makers.
- Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
- Allow the water to run until it is clear before washing clothes.
Notice Delivery

Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants.

Customers will receive a notification message. Precautionary Boil Water notices and Lift notices will be delivered in the following order:

1) Phone calls will be the first notification attempt and reflect the Caller ID number of (863) 834-6802.
2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

For additional Precautionary Boil Water Notice or Water Quality questions please call (863) 834-6802.