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Boil Water Notices


Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

  • Current Boil Water Notices

    Updated 8/24/2019 at 1:51 PM
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    PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

    Date Issued Street Address (Range) Number Connections Work Order Date Rescinded
    August 24, 2019 Raintree Bl,Cl,Ct, Ln,Te,Wy 700,3532-3591,3534-3595,3535,3537-3597,3599-3610 83 3958113  
    August 24, 2019 Cleveland Hgts Bl 3431-3640 83 3958113  
    August 24, 2019 Robin Rd 633-639 83 3958113  
    August 23, 2019 Oak Grove Cv 3309-3381 13 3957774  
    August 22, 2019 Dovetail Ln S 3501-3602 22 3957771  
    August 22, 2019 Dovetail Ln N 3510-3607 22 3957771  
    August 21, 2019 Lake Hunter Dr 37-54 8 3936902 August 23, 2019
    August 20, 2019 Morningdale Av 6001-6101 31 3956897 August 22, 2019
    August 20, 2019 E Valencia St 703-739 15 3956723 August 23, 2019 
    August 20, 2019 Scott Lake Hills Ln 5701-5780 26 3956582 August 22, 2019
    August 20, 2019 Mathew Ct 1914-1947 26 3956582 August 22, 2019
    August 19, 2019 Staffordshire Dr 3910-4000 3 3956571 August 22, 2019
    August 15, 2019 Stoney Point Dr 2151-2176 53 3952599 August 17, 2019
    August 15, 2019 Pebble Point Dr 4301-4481 53 3952599 August 17, 2019
    August 14, 2019 E Memorial Blvd 1306 1 3951501 August 16, 2019
    August 13, 2019 Tom Watson Rd 1303-1339 20 3951761 August 16, 2019
    August 13, 2019 Imperial Ln 3310-3317 7 3951465 August 15, 2019
    August 13, 2019 N Webster Av 1005-1048 8 3951714 August 17, 2019
    August 11, 2019 Crystal Park S 2302, 2304, 2306, 2308 4 3951092 August 15, 2019
    August 11, 2019 Crystal Park N 2310, 2312, 2314, 2316, 2309, 2311, 2313, 2315 8 3951092 August 15, 2019
    August 11, 2019 Crystal Park Cr 1603, 1605, 1607, 1609 4 3951092 August 15, 2019
    August 7, 2019 Sailboat Ln 4455-4470 21 3948152 August 9, 2019
    August 7, 2019 Memorial Bl 1050 1 3947930 August 10, 2019
    August 5, 2019 Kinsley Dr 2836-2885 14 3947181 August 8, 2019
    August 5, 2019 Buckingham Av 2405-2811 18 3947433 August 8, 2019
    August 5, 2019 Kinsley Dr 5344-2873 12 3947456 August 8, 2019
    August 5, 2019 Cornelia Av 616 11 3896182 August 10, 2019
    August 5, 2019 Herschell St 120-117 & 1016-1040 11 3896182 August 10, 2019
    August 4, 2019 Chestnut Pl 2307-2357 23 3946651 August 6, 2019
    August 4, 2019 Christina Chase Dr 807-820 7 3946649 August 7, 2019
    August 3, 2019 N Brunell Pkwy 303 1-75 75 3945130 August 6, 2019
    July 31, 2019 Palo Alto Dr 4122-4127 4 3943891 August 2, 2019
    July 31, 2019 W Highland 2005-1909 13 3943516 August 2, 2019
    July 31, 2019 Suwannee Av 1005, 1003, 1004 3 3943516 August 2, 2019
    July 30, 2019 E Edgewood Dr 910-114 72 3591337 August 2, 2019
    July 30, 2019 Coventry Av 2814/2203 72 3591337 August 2, 2019
    July 28, 2019 Eastbrook Dr 2736-2616 14 3942591 July 30, 2019
    July 27, 2019 E Highland Dr 819-1162 39 3941192 July 29, 2019
    July 25, 2019 Evermore Ct 2850 1 3940147 July 26, 2019
    July 25, 2019 Goodyear Ave 1703 1 3940147 July 26, 2019
    July 23, 2019 Wayman St 1604-1716 56 3939821 July 26, 2019

     

  • What is a Boil Water Notice?

    You may receive a "hang tag" or other form of written notice on your front door, or hear a news report on the radio, television, or through social media that a precautionary boil water notice has been issued for your neighborhood. Specific details about the event will be listed on the notice left at your door.  A contact number is also provided for additional information if needed.

  • What is a Precautionary Notice?

    The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

  • Water Treatment

    A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

  • Household Treatment Tips

    Boil water for one minute and cool before use. Follow these tips:

    • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
    • Discard any ice from automatic ice-makers.
    • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
    • Allow the water to run until it is clear before washing clothes.
  • Notice Delivery

    Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you received a notice on your door that an advisory has been issued, you also will receive a hand-delivered notice when the alert has been lifted. If you heard the news through the media, the lift notice will be issued the same way.