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Boil Water Notices


Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

  • Current Boil Water Notices

    Updated 2/21/2018 at 8:17 AM


    PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

    Date Issued Street Address (Range) Number Connections Work Order # Date Rescinded

    February 14, 2018

    2/14/18 Canyon Crest Dr 2624, 2728, 2736 3 3638553  2/16/18
    2/14/18 Canyon Crest Dr 2744, 2760, 2766 3 3638553  2/16/18
    2/14/18 Meadowbrook Ave 1641 1 3441995  2/19/18
    2/14/18 Lathloa Lp 4693, 4697 2 3638212  2/16/18

    February 3, 2018

    2/3/18 Glengreen Ln 1302-1327 14 3632053  2/5/18

    February 1, 2018

    2/1/18 N Davis Ave 1100-1142 16 3631485  2/3/18

    January 30, 2018

    1/30/18 N Rd 33 8060, 8121, 8127 3 3629295  2/1/18

    January 29, 2018

    1/29/18 Meadowbrook Ave 1603-1618 4 3441995  1/31/18

    January 26, 2018

    1/26/18 Lake Hollingsworth Dr 804-814 2 3626598  1/28/18
    1/26/18 Jonila Ave 2232-2620 29 3626598  1/28/18
    1/26/18 Southington Ave 2728-2814 6 3626598  1/28/18

    January 23, 2018

    1/23/18 Pinetree Ln W 311-326 20 3507376  1/25/18
    1/23/18 Pinetree Ln E 327-342 20 3507376  1/25/18
    1/23/18 Lake in the Woods Blvd 5149-5167 5 3625837  1/25/18

    January 20, 2018

    1/20/18 Region Ct 5300 1 3624439  1/22/18
    1/20/18 County Line Rd 850 1 3624439  1/22/18
    1/20/18 S Frontage Rd 5325 1 3624439  1/22/18

    January 19, 2018

    1/19/18 Pinetree Ln W 311-326 16 3624368  1/21/18
    1/19/18 Pinetree Ln E 327-342 16 3624368  1/21/18

    January 17, 2018

    1/17/18 Bruce St 1901 1 3623163  1/19/18
    1/17/18 S. Elm Rd 320-1;405;408;424;430 6 3623163  1/19/18

    January 16, 2018

    1/16/18 Montebello Ct 318-350 9 3622333  1/18/18
    1/16/18 Santiago Ct 316-365 14 3622333  1/18/18
    1/16/18 El Dorado Av 5618-5658 6 3622333  1/18/18
  • What is a Boil Water Notice?

    You may receive a "hang tag" or other form of written notice on your front door, or hear a news report on the radio, television, or through social media that a precautionary boil water notice has been issued for your neighborhood. Specific details about the event will be listed on the notice left at your door.  A contact number is also provided for additional information if needed.

  • What is a Precautionary Notice?

    The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

  • Water Treatment

    A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

  • Household Treatment Tips

    Boil water for one minute and cool before use. Follow these tips:

    • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
    • Discard any ice from automatic ice-makers.
    • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
    • Allow the water to run until it is clear before washing clothes.
  • Notice Delivery

    Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you received a notice on your door that an advisory has been issued, you also will receive a hand-delivered notice when the alert has been lifted. If you heard the news through the media, the lift notice will be issued the same way.