Boil Water Notices

Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

• Current Boil Water Notices

  Updated 12/13/2019 at 3:12 PM
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  PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

  Date Issued	Street	Address (Range)	Number Connections	Work Order	Date Rescinded
  December 12, 2019	N Crystal Lake Dr	1820 & 1824	2	4013255
  December 11, 2019	Blue Lake Dr	1921-2013	14	4012693	December 13, 2019
  December 11, 2019	Galaxy Ln	1921	1	4012693	December 13, 2019
  December 9, 2019	Walker Ct	All	7	4009376	December 9, 2019
  December 9, 2019	Walker Circle E	1331	1	4009376	December 9, 2019
  December 6, 2019	Highland Fairway	3135 (The Clubhouse)	1	4011136	December 9, 2019
  December 6, 2019	Sand Trap Ct	3150-3170	7	4011136	December 9, 2019
  December 6, 2019	E Main	106-120	3	4011058	December 9, 2019
  December 4, 2019	Viking Office Park Mid Florida Drive.	601, 609(1-2-4), 615(1,3,4), 619 (1,2,3), 6	29	4002919	December 6, 2019
  December 4, 2019	S Florida Ave	5935,5955,5979,5985,5995,6025,6030, 6040	29	4002919	December 6, 2019
  December 3, 2019	Walker Ct	All	7	4009376	December 5, 2019
  December 3, 2019	Walker Circle E	1131	1	4009376	December 5, 2019
  November 27, 2019	11th St SE	3967,3970,3980,3983, 4004,4010,5506,5510, 5515,5516,5519	11	4006096	November 29, 2019
  November 27, 2019	Laurel Ave SE	4020,4031,4061,5503, 5509	5	4006096	November 29, 2019
  November 27, 2019	Palmetto Ave	4002,4005,4011,4013, 4019,5806	6	4006096	November 29, 2019
  November 25, 2019	W Memorial Blvd	604,605,630,700,705, 717,721,730	8	4005791	November 28, 2019
  November 22, 2019	Ingraham Ave from Palmetto to Lime	All	10	4003039	November 22, 2019
  November 22, 2019	South Grady Ave	604-620	8	4003190	November 22, 2019

   

• What is a Boil Water Notice?

  You may receive a "hang tag" or other form of written notice on your front door, or hear a news report on the radio, television, or through social media that a precautionary boil water notice has been issued for your neighborhood. Specific details about the event will be listed on the notice left at your door.  A contact number is also provided for additional information if needed.

• What is a Precautionary Notice?

  The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

• Water Treatment

  A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

• Household Treatment Tips

  Boil water for one minute and cool before use. Follow these tips:

  • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
  • Discard any ice from automatic ice-makers.
  • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
  • Allow the water to run until it is clear before washing clothes.
• Notice Delivery

  Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you received a notice on your door that an advisory has been issued, you also will receive a hand-delivered notice when the alert has been lifted. If you heard the news through the media, the lift notice will be issued the same way.