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Boil Water Notices


Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

  • Current Boil Water Notices

    Updated 4/22/2019 at 8:00 AM
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    PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

    Date Issued Street Address (Range) Number Connections Work Order Date Rescinded
    Apr 18 2019 El-Camino Real W. 4117-4141 60 3879865 Apr 19, 2019
    Apr 18, 2019 El-Camino Real S. 414-624 60 3879865 Apr 19, 2019
    Apr 18, 2019 El-Camino Real N. 417-617 60 3879865 Apr 19, 2019
    Apr 18, 2019 El-Camino Real E. 4110-4140 60 3879865 Apr 19, 2019
    Apr 18, 2019 Bob Rawls Rd 2720-2710 24 3885809 Apr 20, 2019
    Apr 18, 2019 Gale Rose Dr 2641-2807 24 3885809 Apr 20, 2019
    Apr 12, 2019 Modest St 302/412 8 3880367 Apr 15, 2019
    Apr 12, 2019 Delrose Dr W 2612-2636 3 3881576 Apr 15, 2019
    Apr 11, 2019 Antiqua 5115-5118 30 3881357 Apr 13, 2019
    Apr 11, 2019 St Vincent Tr 3302-3385 30 3881357 Apr 13, 2019
    Apr 11, 2019 Talcon Crest Dr 3915-3944 15 3881360 Apr 14, 2019
    Apr 1, 2019 Kalt Dr 352-492 21 3876847 Apr 3, 2019
    Apr 1, 2019 Polk Av 4138/4142 36 3874268 Apr 3, 2019
    Apr 1, 2019 Laurel St 505 36 3874268 Apr 3, 2019
    Apr 1, 2019 Auberdeen Cr 431/406 36 3874268 Apr 3, 2019
    Apr 1, 2019 Rob Roy St 501/515 36 3874268 Apr 3, 2019

     

  • What is a Boil Water Notice?

    You may receive a "hang tag" or other form of written notice on your front door, or hear a news report on the radio, television, or through social media that a precautionary boil water notice has been issued for your neighborhood. Specific details about the event will be listed on the notice left at your door.  A contact number is also provided for additional information if needed.

  • What is a Precautionary Notice?

    The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

  • Water Treatment

    A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

  • Household Treatment Tips

    Boil water for one minute and cool before use. Follow these tips:

    • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
    • Discard any ice from automatic ice-makers.
    • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
    • Allow the water to run until it is clear before washing clothes.
  • Notice Delivery

    Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you received a notice on your door that an advisory has been issued, you also will receive a hand-delivered notice when the alert has been lifted. If you heard the news through the media, the lift notice will be issued the same way.