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Boil Water Notices


Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

  • Current Boil Water Notices

    Updated 9/21/2020 at 2:30 PM
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    PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

    Date Issued Street Address (Range) Number Connections Work Order Date Rescinded
    September 21, 2020 Scott Lake Village N 712-828 16 4175059  
    September 18, 2020 Complex Dr 135-220 6 4173659 September 20, 2020
    September 18, 2020 E Main 2705-2721 6 4173659 September 20, 2020
    September 17, 2020 Holloway Park Dr All 72 4172849 September 19, 2020
    September 17, 2020 Naomi Rd 3201-3240 72 4172849 September 19, 2020
    September 17, 2020 Marion Dr 2401-2430 72 4172849 September 19, 2020
    September 17, 2020 S Combee Rd 3275-3362 72 4172849 September 19, 2020
    September 17, 2020 Blair Cr N & S All 72 4172849 September 19, 2020
    September 17, 2020 Kathryn Av 2704-2957 43 4172837 September 19, 2020
    September 16, 2020 Hanover Ln 5140-5160 19 4172842 September 18, 2020
    September 16, 2020 Windover Ln 5042-5119 19 4172842 September 18, 2020 
    September 16, 2020 Lake Miriam 1027-1105 19 4172842 September 18, 2020
    September 16, 2020 Lakeview 5008-5016 19 4172842  September 18, 2020
    September 15, 2020 E Magnolia St 710-823 10 4172304 September 18, 2020
    September 14, 2020 Frentress Dr 3604-3693 12 4171631 September 17, 2020
    September 14, 2020 Rawls 1219-1253 17 4171641 September 16, 2020 
    September 14, 2020 Morgan 1226-1260 18 4171641 September 16, 2020 
    September 14, 2020 Palo Alto Ct 4123;4124;4129;4130 4 4171134 September 16, 2020 
    September 14, 2020 El Camino Real S 503 1 4171134 September 16, 2020
    September 13, 2020 Oak Ridge W 418-447 40 4169979 September 16, 2020 
    September 13, 2020 Oak Ridge E 402-449 40 4169979 September 16, 2020 
    September 11, 2020 Woodburn Lp Dr E 2129-2826 23 4169977 September 16, 2020
    September 11, 2020 Summit Chase Dr 1355, 1361 2 4118577 September 14, 2020
    September 10, 2020 Pristine Lp 1805-1993 49 4166554 September 14, 2020
    September 10, 2020 Blue Highlands Dr 2002-2169 38 4166554 September 14, 2020
    September 9, 2020 Navajo Trail 6501-6530 6 4168547 September 14, 2020 
    September 3, 2020 Lakehurst 902-951 19 4166036 September 5, 2020 
    September 2, 2020 9 Iron Dr 2929, 2931 2 4165530 September 4, 2020
    September 2, 2020 8 Iron Drive 2934, 2936 2 4165530 September 4, 2020 
    August 31, 2020 Reynolds Road 1610 (All Units in Citrus Woods) 445 4164426 September 3, 2020 
    August 31, 2020 Myrtle St 903 1 4164767 September 2, 2020 
    August 31, 2020 Morgan Av 603-702 4 4164767 September 2, 2020 
    August 29, 2020 Great Blue Heron Dr 4579-4622 20 4164427 August 31, 2020
    August 28, 2020 9 Iron Dr 2929, 2931 2 4161608 September 1, 2020 
    August 28, 2020 8 Iron Dr 2934, 2936 2 4161608 September 1, 2020 
    August 26, 2020 Nichols Dr N 5208-5213 27 4160595 August 28, 2020 
    August 26, 2020 Nichols Dr W All 27 4160595 August 28, 2020 

     

  • What is a Boil Water Notice?

    You may receive a "hang tag" or other form of written notice on your front door, or hear a news report on the radio, television, or through social media that a precautionary boil water notice has been issued for your neighborhood. Specific details about the event will be listed on the notice left at your door.  A contact number is also provided for additional information if needed.

  • What is a Precautionary Notice?

    The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

  • Water Treatment

    A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

  • Household Treatment Tips

    Boil water for one minute and cool before use. Follow these tips:

    • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
    • Discard any ice from automatic ice-makers.
    • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
    • Allow the water to run until it is clear before washing clothes.
  • Notice Delivery

    Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you received a notice on your door that an advisory has been issued, you also will receive a hand-delivered notice when the alert has been lifted. If you heard the news through the media, the lift notice will be issued the same way.