Boil Water Notices

Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and are not on the list below, then your water is safe to drink.

After Irma: Current Boil Water Notices

Updated 9/19/2017 at 1:30 PM

PLEASE NOTE: A number of Boil Water Notices have been LIFTED. Be sure to check the Date Rescinded column if you received a Boil Water Notice.

Date Issued

Street

Address (Range)

Number Connections

Work Order Number

Date Rescinded

September 19, 2017

9/19/17

Hatteras Point

2105-2116

3497481

September 14, 2017

9/14/17	Hartsell Ave	1104-1320	30	3493416	9/16/17
9/14/17	Collins Lane	2235-2345	8	3492368	9/17/17

September 13, 2017

9/13/17	Fish Hatchery Rd	From Ralph Rd to Saddle Creek Road	35+_	3491427	9/15/17
9/13/17	Hughs St/ 3343 Saddle Creek	?	?	3491427	9/15/17
9/13/17	S Webster Ave	733-1048	30	3492284	9/15/17
9/13/17	E Garden St	702-809	12	3492536	9/15/17
9/13/17	Spicewood Dr	719-730	8	3492627	9/15/17

September 12, 2017

9/12/17	Colonial Ave	2184-2317	17	3491272	9/14/17
9/12/17	Hampton Ave	440-404	10	3491272	9/14/17
9/12/17	Suffolk Circle	2314-2332	5	3491272	9/14/17
9/12/17	Nansemond Ave	438-416	10	3491272	9/14/17
9/12/17	Lake Harris Dr	120-216	10	3492016	9/14/17
9/12/17	Easton Dr	1419	1	3490757	9/15/17
9/12/17	Newport Ave	2611-2646	11	3490757	9/15/17
9/12/17	E Lemon St	1303-1424	16	3492146	9/15/17
9/12/17	Dogwood Place	3224-3648	8	3492214	9/14/17

September 11, 2017

9/11/17	Hallam	1405	1	3491387	9/14/17
9/11/17	Luce	4610-4732	19	3491387	9/14/17
9/11/17	Robinhood Lane N	1342-1389	24	3491387	9/14/17
9/11/17	Brookwood Drive	804-926	20	3491169	9/13/17
9/11/17	Hartsell	1055-1320	29	3491169	9/13/17
9/11/17	Edgewater Beach Drive	1510, 1514, 1518, 1522,1526, 1530	6	3491085	9/14/17
9/11/17	Meadowbrook Ave	1409-1641	25	3490764	9/13/17
9/11/17	Donald St	415-435	6	3491898	9/13/17
9/11/17	Fitzgerald	252-436	9	3491898	9/13/17
9/11/17	David St	5204-5345	19	3491898	9/13/17
9/11/17	Martha St	415-437	6	3491898	9/13/17
9/11/17	Grovecrest Drive	4706-4724	15	3491350	9/13/17
9/11/17	Grovecrest Loop	2711	1	3491350	9/13/17

September 9, 2017**

9/9/17

Amber Lane

3658-3610, 3601-3657

3488284

9/14/17

**This notice was issued prior to the storm and could not collect second day samples due to bad weather.

What is a Boil Water Notice?

You may receive a "hang tag" or other form of written notice on your front door, or hear a news report on the radio, television, or through social media that a precautionary boil water notice has been issued for your neighborhood. Specific details about the event will be listed on the notice left at your door. A contact number is also provided for additional information if needed.
What is a Precautionary Notice?

The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.
Water Treatment

A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.
Household Treatment Tips
Boil water for one minute and cool before use. Follow these tips:
- Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
- Discard any ice from automatic ice-makers.
- Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
- Allow the water to run until it is clear before washing clothes.
Notice Delivery

Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you received a notice on your door that an advisory has been issued, you also will receive a hand-delivered notice when the alert has been lifted. If you heard the news through the media, the lift notice will be issued the same way.