Boil Water Notices

Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

• Current Boil Water Notices

  Updated 4/22/2019 at 8:00 AM
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  PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

  Date Issued	Street	Address (Range)	Number Connections	Work Order	Date Rescinded
  Apr 18 2019	El-Camino Real W.	4117-4141	60	3879865	Apr 19, 2019
  Apr 18, 2019	El-Camino Real S.	414-624	60	3879865	Apr 19, 2019
  Apr 18, 2019	El-Camino Real N.	417-617	60	3879865	Apr 19, 2019
  Apr 18, 2019	El-Camino Real E.	4110-4140	60	3879865	Apr 19, 2019
  Apr 18, 2019	Bob Rawls Rd	2720-2710	24	3885809	Apr 20, 2019
  Apr 18, 2019	Gale Rose Dr	2641-2807	24	3885809	Apr 20, 2019
  Apr 12, 2019	Modest St	302/412	8	3880367	Apr 15, 2019
  Apr 12, 2019	Delrose Dr W	2612-2636	3	3881576	Apr 15, 2019
  Apr 11, 2019	Antiqua	5115-5118	30	3881357	Apr 13, 2019
  Apr 11, 2019	St Vincent Tr	3302-3385	30	3881357	Apr 13, 2019
  Apr 11, 2019	Talcon Crest Dr	3915-3944	15	3881360	Apr 14, 2019
  Apr 1, 2019	Kalt Dr	352-492	21	3876847	Apr 3, 2019
  Apr 1, 2019	Polk Av	4138/4142	36	3874268	Apr 3, 2019
  Apr 1, 2019	Laurel St	505	36	3874268	Apr 3, 2019
  Apr 1, 2019	Auberdeen Cr	431/406	36	3874268	Apr 3, 2019
  Apr 1, 2019	Rob Roy St	501/515	36	3874268	Apr 3, 2019

   

• What is a Boil Water Notice?

  You may receive a "hang tag" or other form of written notice on your front door, or hear a news report on the radio, television, or through social media that a precautionary boil water notice has been issued for your neighborhood. Specific details about the event will be listed on the notice left at your door.  A contact number is also provided for additional information if needed.

• What is a Precautionary Notice?

  The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

• Water Treatment

  A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

• Household Treatment Tips

  Boil water for one minute and cool before use. Follow these tips:

  • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
  • Discard any ice from automatic ice-makers.
  • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
  • Allow the water to run until it is clear before washing clothes.
• Notice Delivery

  Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you received a notice on your door that an advisory has been issued, you also will receive a hand-delivered notice when the alert has been lifted. If you heard the news through the media, the lift notice will be issued the same way.