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Borrowing


 

Cardholders can borrow books, DVDs, audiobooks, CDs, and graphic novels.

In addition, patrons have access to our digital collections and may download eBooks, audiobooks, magazines and music.

A picture of a person picking up a stack of books

Loan Terms

Material Type Loan Period * Item Limits **
Books 14 days Unlimited
DVDs 14 days Unlimited
DVD sets 14 days Unlimited
Audiobooks 14 days Unlimited
CDs  14 days Unlimited
Playaway Views 14 days 2
HotSpots 14 days 1
 Items from other PCLC libraries Determined by lending library n/a
Inter-Library Loan Determined by lending library

* Always refer to the checkout receipt for the due date of each item.
** Patrons with library cards under $10 may borrow items.

Fines & Fees

Materials from the Lakeland Public Libraries can be checked out free with a valid library card. When library materials are returned past their due dates, the cardholder will be charged overdue fines for each day the items are late. 

If you accumulate a balance of $10 or more your checkout privileges will be suspended until your account is under the $10 threshold.

The maximum charge for an overdue item with the exception of a HotSpot is $3 and the maximum fine an account can accrue for late items is $10.

Fines

Types of Material Fine Maximum Fine
Materials (books, CDs, audiobooks, DVDs) 10¢ / day $3 per item
HotSpots $1/ day $60
Materials from other libraries in the county
Determined by lending library
Inter-Library Loan items Determined by lending library


Requesting Materials

  • Circulating materials not available at your branch library can be requested and delivered to any branch library.
  • A notification will be sent when the item arrives and it will be held for the next seven days that the pickup branch is open.
  • Requests can be made in a branch library, by calling a branch library or through the online catalog.
  • There is a limit of 200 active holds per library card.
  • To cancel your request you may log on to your account and cancel the hold on your “Requests” page.
  • Select items that the library does not own may be requested through the InterLibrary Loan program.

Renewing Materials

  • Items can be renewed up to 2 times if no other patrons have requested the item.
  • Eligible items may be renewed by visiting or calling any branch library, the electronic phone renewal service (863)534.0854, (863)534.0046 or through managing their account online.
  • Patrons with expired library cards or fines of $10 or more will not be able to renew materials and will have their library card privileges suspended.
  • HotSpots are able to be renewed one time if not on request.

Automatic Renewals

  • Any physical library item eligible for renewal will now auto-renew one (1) day before its due date. The new due date will be based on the original due date of the item and the loan period for that item.
  • Users with email library notices will receive a courtesy notice to let them know the item(s) has successfully renewed. If an item does not auto-renew, users with SMS text or email library notices will receive a courtesy notice that the item did not renew and is due the next day. **NOTE: At this time, there is no phone message system for auto-renewal notifications.**
  • All library cardholders are already signed up for automatic renewals. For more information, visit or contact your local public library.

Returning Materials

  • Library materials checked out at any branch library can be returned to any Polk County Library Location, book drop or mobile library.
  • InterLibrary Loan items must be returned in person to one of the public service desks at any branch library.
  • HotSpots must be returned at the library location they were checked out at.

Lost or Damaged Materials

  • Cardholders will be charged replacement costs for any lost or damaged materials as well as for materials that are returned incomplete.
  • Damaged material is evaluated to determine the severity of damage, and whether it can be repaired or needs to be replaced.
  • Lost or damaged items belonging to libraries other than the Lakeland libraries will be examined by the owning library.