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FAQ - Frequently Asked Questions


  • How do I report a traffic signal outage or malfunction?

    Please call 863.834.3490 or email Traffic2@lakelandgov.net.

  • How do I report a STOP sign or other sign that is down or missing?

    Please call 863.834.3490 or email Traffic2@lakelandgov.net.

  • Do you operate the red light-running cameras?

    No. The police department administers the red light-running cameras. More information can be found on their website at Red Light Camera Program.

  • Can I obtain CCTV camera footage for a motor vehicle crash I was involved in?

    No, the CCTV camera system is for observation of the City’s intersections for the real-time management of traffic operations in the event of a traffic incident. We do not store video footage for the purposes of future viewing.

  • Where can I find specifications for the City’s traffic signs and signals?
  • How can I request traffic calming?

    Please click on Neighborhood Traffic Calming Program in the menu bar to the left of the page.

  • How do I get permission to close a street?

    Right of Way Permit

    Any work within the City of Lakeland right-of-way of any nature, including road or sidewalk closures, will require a Right-of-Way Use Permit through the Public Works Engineering Division, prior to commencement of any work. Please visit the Engineering Inspection page or contact David Stroud at 863.834.8437 for information on how to apply for a right-of-way use permit.

    Special Event Permit

    Street closures for special events require a special events permit. For information on Special Events Permits, call 863.834.2280 or visit the Special Event Permits page.

  • Why can’t I travel all the way across the city without stopping? How does signal coordination work?

    Signal coordination is a signal timing strategy used by traffic engineers to improve operations for vehicles primarily traveling long distances along a corridor. Signal coordination works by giving a series of signals the same cycle length and then synchronizing them to give vehicles a “green wave” to reduce the number of stops drivers make and the amount of delay they experience.

    The Good:

    Coordination is a great method for moving people through a corridor where most of the people are moving from end to end, for example between cities or along a one-way major commuter route through a city. The signals in a coordinated system are timed based on a design speed, so if a driver is speeding, for example, they may not catch the “green wave” and will end up stopping at one or more signals.

    The bad:

    In order to coordinate traffic signals, a traffic engineer must pick a cycle length that accommodates the most critical intersection in a corridor, which often forces all intersections along the corridor to have a long cycle length. For most traffic signals in the United States, one minute to two-minute cycle lengths are most common. In Florida cycle lengths of three, four, five or even six minutes are common. For vehicles traveling end to end along the corridor this is not a problem, but for anyone trying to make a turn or enter the corridor from a cross-street, this can create a long delay. Long cycle lengths also create long queues, or lines of cars, that can block intersections and driveways, or even block the through movements on a corridor.

    The ugly:

    Coordinating a corridor with long cycle lengths can be dangerous for pedestrians, who often cross against the traffic signal if the cycle is too long. Long cycle lengths also encourage drivers to speed., Crashes at high speeds are more likely to be severe or fatal.

    Along most corridors within cities, travelers are going to a destination or several destinations along a corridor, for example to travel from work to a restaurant for lunch, or to go shopping or run errands. In this scenario, the traffic signals may be timed to give the drivers the ability to move around the area from one destination to another, rather than through it. This means drivers will stop at the signals and everyone must “wait their turn.” When the cycle length is shorter, the time to “wait your turn” is shorter.

  • Where can I find the latest information on the South Florida Avenue Road Diet?

    Information can be found on the project website.

  • What is an 85th percentile speed?

    The 85th percentile speed is the speed at or below which 85 percent of the drivers will operate with open roads and favorable conditions. This is typically determined by conducting an Automatic Traffic Recorder (ATR) count which documents the speeds of the vehicles traveling on a roadway.