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We encourage our customers to reach us via email. 
Customer Service Email: SolidWasteManagement@lakelandgov.net

Important Notice: City or County Solid Waste Services?

We service customers inside the city limits of Lakeland.  If your garbage can is gray, and your recycle can is black with a yellow lid, you are a Polk County customer and not serviced by the City of Lakeland.  Please contact Polk County Solid Waste and Recycling at 863.284.4319.

You may also check if your address is inside city limits here.

Your Solid Waste & Recycling Account

Solid Waste & Recycling services begin when your Electric and Water Services are turned on at your home. Service is stopped when electric and water services are turned off at your home.

Residential services are provided once per week with automated garbage collection, automated recycling collection, and yard waste collection. 

Bulk yard waste will be collected when a customer or a city solid waste driver reports the pile to our offices. 

Commercial dumpster services are provided using 1 cubic yard up to 8 cubic yard containers, which can be collected 1 to 6 times per week based on your needs. 

Roll-off container services can be provided for large construction projects producing construction & demolition debris. Please contact 863.834.8773 for a free quote for your construction project.