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Boil Water Notices


Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

  • Current Boil Water Notices

    Updated 8/12/2022 at 8:26 AM


    Please note: Website does not automatically update when notices are sent, please use Everbridge communications as your primary source for boil water notices and rescind communications. 


    If viewing on mobile, you may need to turn your device to landscape view.


    PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

    Date Issued Street Name Address Range Work Order Date Rescinded
    8/12/2022

    Kennedy Road

    2602-2640 

    4504980  
    8/12/2022

    South Combee Road

    435-511

    4504980  
    8/11/2022

    Laura Road

    All

    4496981  
    8/9/2022

    South New York Ave

    812-1051

    4503645 August 11, 2022 
    8/9/2022

    Highland Lane

    4438-4535

    4503788 August 11, 2022 
    8/8/2022

    South New York Ave

    301-315

    4503544 August 11, 2022 
    8/8/2022

    The Enclave at Harden Circle

    all

    4503483 August 10, 2022 
    8/8/2022

    Chabett Ave

    2702-3006

    4503492  August 10, 2022
    8/6/2022

    Greenwood St W

    1802-1838

    1910-1919

    4501681  August 7, 2022
    8/6/2022

    Josephine St

    1915-1940

    4501681  August 7, 2022
    8/6/2022

    Dorothy St

    1802-1839

    4501681  August 7, 2022
    8/6/2022

    Southern Ave

    904-955

    4501681 August 7, 2022 
    8/5/2022

    Pineview Lane

    1014-1060

    4500748  August 7, 2022
    8/4/2022

    Pinewood Ave

    503-534

    4501239  August 6, 2022
    8/4/2022

    West Walnut St

    1301-1315

    4501239 August 6, 2022 
    8/3/2022

    Old Medulla Road

    3025-3111

    4500913 August 8, 2022 
    7/30/2022

    Highland Vue Pkwy

    2405-2591

    4499040 August 1, 2022 
    7/29/2022

    Quail Ridge St

    6101-6232

    4498965 July 31, 2022 
    7/28/2022

    Old Kathleen Rd

    4250

    4430688 July 30, 2022 
    7/28/2022

    Daisy Lane

    4319-4442

    4430688  July 30, 2022
    7/28/2022

    Kathleen Road

    4410-4277

    4430688  July 30, 2022
    7/28/2022

    North Galloway

    4020-4441

    4430688  July 30, 2022
    7/27/2022

    Trenton Road

    705-712

    4490381  August 1, 2022
    7/27/2022

    Trenton Rd East

    2419-2427

    4490381 August 1, 2022 
    7/27/2022

    South Remington Rd

    4503-4587

    4497841 July 29, 2022 
    7/27/2022

    Zella Lane

    702-791

    4497841  July 29, 2022
    7/27/2022

    West Remington

    609-637

    4497841  July 29, 2022
    7/27/2022

    Marian Lane

    619-625

    4497841  July 29, 2022
    7/27/2022

    Chestnut Place

    2307-2357

    3049200 July 29, 2022 
    7/27/2022

    Chestnut Hills Dr

    2209-2361

    3049200  July 29, 2022
    7/27/2022

    Crutchfield Rd

    1135 and 2309-2341

    3049200  July 29, 2022
    7/27/2022

    Chestnut Rd N

    1025-1236

    3049200  July 29, 2022
    7/26/2022

    Marimar St

    402-436

    4497566 July 28, 2022 
    7/24/2022

    Scott Lake Village N

    704-846

    4496962 July 27, 2022 
    7/22/2022

    SR 98 S

    1413-1529 (ODD ONLY)

    4482710 July 24, 2022 
    7/21/2022

    S Monticello Ave

    503-2188

    4495741  July 23, 2022
    7/21/2022

    Rossi Ln

    2903-3016

    4495753  July 24, 2022
    7/21/2022

    Vousden Ln

    2904

    4495753  July 24, 2022
    7/21/2022

    Pinecrest Ln

    2903-3016

    4495753  July 24, 2022
    7/21/2022

    Woodland Ave

    403-714

    4495753 July 24, 2022 
    7/21/2022

    West 8th St

    705, 706, 722

    4495485 July 23, 2022 
    7/20/2022

    Pineview Place

    1014-1060

    4495424 July 22, 2022 
    7/15/2022

    Drane Field Rd

    3710 and 3715

    4493735 July 17, 2022 
    7/14/2022

    N Ohio Ave

    1240-1320

    4492565 July 16, 2022 
    7/14/2022

    West 8th St

    701-724

    4492565 July 16, 2022 
    7/13/2022

    East Pine Street

    322

    4490610  July 18, 2022
    7/13/2022

    North Massachusetts

    232 and 238

    4490610 July 18, 2022 
    7/13/2022

    Pioneer Trails Community

    All

    4430688 July 16, 2022 
    7/13/2022

    Daisy Lane

    4319-4442

    4430688 July 16, 2022 
    7/13/2022

    Old Kathleen Rd

    4250

    4430688 July 16, 2022 
    7/13/2022

    North Galloway Rd

    4020-4298

    4430688 July 16, 2022 
    7/13/2022

    Sleepy Hill Road

    2814-2924, 3003-3125, 3840, 3905, 3919

    4430688 July 16, 2022 
    7/13/2022

    Strickland Manor

    3902-3972

    4492342  July 14, 2022
    7/13/2022

    Strickland Court

    3903-3974

    4492342 July 14, 2022 
    7/12/2022

    Marrick Circle

    1209-1233

    4492164 July 16, 2022 
    7/12/2022

    1510 Ariana St 

    Lots 386-444

    4480279 July 15, 2022 
    7/12/2022

    Moonlite Dr

    1406-1532

    4492029 July 14, 2022 
    7/12/2022

    Saddle Creek Rd

    2831-3200

    4492088 July 14, 2022 
    7/11/2022

    Innwood Lane

    1114-1126

    4491991  July 14, 2022
    7/11/2022

    Halcyon Court 

    1103-1133

    4491991  July 14, 2022
    7/11/2022

    Jungle St

    2223-2345

    4491991  July 14, 2022
    7/11/2022

    Jungle Court

    1103-1132

    4491991  July 14, 2022
    7/10/2022

    Tangelo Terrace E

    219

    4491832  July 11, 2022
    7/10/2022

    Woodland Dr S

    371-385

    4491832  July 11, 2022
    7/10/2022

    Pine Tree Lane W

    220-230

    4491832  July 11, 2022
    7/10/2022

    Pine Tree Lane E

    241-251

    4491832 July 11, 2022 
    7/9/2022

    W 8th St

    701, 705, 706, 722

    4488296 July 11, 2022 
    7/9/2022

    N Lincoln Ave

    1330

    4488296 July 11, 2022 
    7/8/2022

    Dover Ln

    2919-2950

    4490625 July 10, 2022 
    7/8/2022

    Sunway Ln

    2919-2950

    4490625 July 10, 2022 
    7/7/2022

    Duchess Court 

    419-507

    4487059  July 9, 2022
    7/7/2022

    Hempstead Drive

    2703-2737

    4490422 July 9, 2022 
    7/7/2022

    Candlewood Drive

    1125-1241

    4490235  July 8, 2022
    7/1/2022

    Unitah Avenue

    1104

    4488389 July 3, 2022 
    7/1/2022

    Lake Hunter Drive

    101-116

    4488389 July 3, 2022 
    7/1/2022

    Azalea Street

    213-305

    4488300 July 3, 2022 

     

  • What is a Boil Water Notice?

    On April 30th, 2021, City of Lakeland Water Utilities implemented a new way that embraces technology to notify customers when important events happen like: Precautionary Boil Water Notices, Planned Water Outages, etc.

    For the past several decades, City of Lakeland crews would manually hang a notice called a door hanger on the front doors of impacted customers. This system is antiquated and a common complaint from customers is that they don’t typically use the front door and may enter through the garage or a side door. Those types of notifications are now being sent directly to the customer through a phone call, text message, or email that is associated with the customer’s Water Utility account.

    Bill Anderson, Director of Water Utilities said, “Notification systems using the latest technology have been around and used by some of our neighboring communities for years. I’m excited that we will be adopting this type of direct contact method going forward. We want our customers to be safe and know the issues that may be impacting them. A direct contact method almost like the reverse 911 systems is a much better way to keep our citizens informed compared to a door hanger that oftentimes is missed by the customer.”

    To ensure utility customers continue to receive important notifications, it is critical that each customer provide Lakeland Electric Customer Service with their contact information and update it when necessary. This can be done through the Customer Portal at LakelandElectric.com or by contacting Lakeland Electric Customer Service at 863.834.9535.

    Customers impacted by a notification message will receive it in the following order:

    1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
    2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
    3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.


    During this notification process, customers will be asked to confirm receipt of the message. If a customer does not confirm receipt of the notification, their next contact method will be used to inform them of this notification. Once a customer confirms, the system will stop and recognize receipt of the notification.

    These important messages will inform the impacted customer of the situation and reason for notification. At no time, will these notifications ask for any personal information or request payment. Customers reached by phone or text will be asked to respond by pressing a confirmation code so the system recognizes the customer was reached and the notification message was delivered.

     

  • What is a Precautionary Notice?

    The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

  • Water Treatment

    A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

  • Household Treatment Tips

    Boil water for one minute and cool before use. Follow these tips:

    • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
    • Discard any ice from automatic ice-makers.
    • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
    • Allow the water to run until it is clear before washing clothes.
  • Notice Delivery

    Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants.

    Customers impacted by a notification message will receive the lift notice in the same manner.  Precautionary Boil Water notices and Lift notices will be delivered in the following order:

    1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
    2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
    3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

    For additional Precautionary Boil Water Notice or Water Quality questions please call (863) 834-6802.