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Boil Water Notices


Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

  • Current Boil Water Notices

    Updated 3/3/2021 at  1:48 PM
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    PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

    Date Issued Street Address (Range) Number Connections Work Order Date Rescinded
    March 2, 2021 Hartridge Ln

    4227-4236

    10 4264570  
    March 2, 2021 W Memorial Bl

    2219-2425

    4 4230782 March 3, 2021  
    February 27, 2021 Gateland Dr

    4775

    1 4262087 March 1, 2021 
    February 27, 2021 Whitten Rd

    3130 &3210

    2 4262087 March 1, 2021 
    February 26, 2021 Honeytree Ln W

    1204-1229

    5 4262076 March 1, 2021
    February 25, 2021 Goldenview Ln

    4801-4965

    35 4261901 February 27, 2021
    February 25, 2021 Interstate Dr

    2700

    1 4236622 February 27, 2021 
    February 24, 2021 Steamboat Av

    4605-4633

    29 4261531 February 26, 2021  
    February 23, 2021 E Memorial Bl

    1115

    1 4261279 February 25, 2021  
    February 23, 2021 Aberdeen Ct N & S

    402-430

    26 4261078 February 25, 2021  
    February 22, 2021 El Camino Real

    503

    1 4260955 February 24, 2021 
    February 22, 2021 Palo Alto Ct

    4124-4130

    4 4260955 February 24, 2021
    February 19, 2021 E RD 92

    3616-3780

    12 4259794 February 21, 2021
    February 16, 2021 Harden Bl

    2600 (177-191 & 252-272)

    37 4258494 February 18, 2021 
    February 16, 2021 Timber Valley Wy

    1478-4141

    25 4239825 February 18, 2021 
    February 16, 2021 Hollow Tree Ct

    1506-1525

    16 4239825 February 18, 2021 
    February 15, 2021 Handley Blvd

    1431-1504 & 1730-2621

    26 4258044 February 17, 2021
    February 12, 2021 Deep Creek Dr

    All

    34 4256505 February 15, 2021
    February 12, 2021 Creek Vista Bl

    All

    34 4256505 February 15, 2021
    February 11. 2021 Lakehurst St

    701-747

    17 4256323 February 13, 2021   
    February 11. 2021 Dover Ln

    2919-2950

    32 4256145 February 13, 2021   
    February 11. 2021 Sunway

    2919-2950

    32 4256145 February 13, 2021  
    February 9, 2021 Lunar Cr

    All

    12 4255306 February 11, 2021  
    February 9, 2021 Galaxy

    All

    19 4255306  February 11, 2021  
    February 9, 2021 Jupiter St

    All

    30 4255306 February 11, 2021 
    February 9, 2021 Mimosa Wy

    All

    10 4255306 February 11, 2021   
    February 9, 2021 Bonaire Wy

    All

    10 4255306 February 11, 2021    
    February 9, 2021 Blue Lake Dr

    All

    40 4255306 February 11, 2021    
    February 9, 2021 Ardmore Wy

    All

    10 4255306 February 11, 2021    
    February 9, 2021 Kimberly Wy

    All

    7 4255306 February 11, 2021   
    February 9, 2021 Galaxy Ln

    All

    7 4255306 February 11, 2021    
    February 9, 2021 Saturn

    All

    22 4255306 February 11, 2021 
    February 9, 2021 Universe Wy

    All

    10 4255306 February 11, 2021  
    February 9, 2021 Uranus

    All

    20 4255306 February 11, 2021 
    February 9, 2021 E RD 92

    2240, 2940, 3110

    3 4242534 February 11, 2021  

     

  • What is a Boil Water Notice?

    You may receive a "hang tag" or other form of written notice on your front door, or hear a news report on the radio, television, or through social media that a precautionary boil water notice has been issued for your neighborhood. Specific details about the event will be listed on the notice left at your door.  A contact number is also provided for additional information if needed.

  • What is a Precautionary Notice?

    The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

  • Water Treatment

    A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

  • Household Treatment Tips

    Boil water for one minute and cool before use. Follow these tips:

    • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
    • Discard any ice from automatic ice-makers.
    • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
    • Allow the water to run until it is clear before washing clothes.
  • Notice Delivery

    Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you received a notice on your door that an advisory has been issued, you also will receive a hand-delivered notice when the alert has been lifted. If you heard the news through the media, the lift notice will be issued the same way.