Boil Water Notices

Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

• Current Boil Water Notices

  Updated 11/13/2019 at 10:11 AM
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  PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

  Date Issued	Street	Address (Range)	Number Connections	Work Order	Date Rescinded
  November 13, 2019	Brunnell Pkwy	636-842	20	4000067
  November 7, 2019	Evermore St	2850	1	3998033	November 12, 2019
  November 7, 2019	Goodyear Av	1703	1	3998033	November 12, 2019
  November 7, 2019	Shoal Creek Village Dr	3005-3078	32	3998021	November 11, 2019
  November 6, 2019	Lexington St	801-831	13	3990930	November 11, 2019
  November 4, 2019	North Fork Ct	6135-5902	24	3996859	November 6, 2019
  October 31, 2019	Meadow Av	1010-1040	15	3877504	November 2, 2019
  October 29, 2019	W Memorial Blvd	205, 215, 305, 317	4	3993474	October 31, 2019
  October 27, 2019	Mayfair Wy	4145-4196	17	3992587	October 29, 2019
  October 26, 2019	N Wabash	211-217	3	3979659	October 28, 2019
  October 26, 2019	N Hallam Ct	1505-1535	14	3992581	October 28, 2019
  October 25, 2019	Howard Av	609-525	39	3990709	October 28. 2019
  October 25, 2019	Lone Palm Dr	410-611	39	3990709	October 28, 2019
  October 23, 2019	Mt View Dr	4504-4601	23	3989293	October 25, 2019
  October 22, 2019	Shoal Creek Village Dr	3005-3098	33	3988679	October 24, 2019
  October 22, 2019	Lafayette Ln	805-845	15	3989098	October 24, 2019
  October 22, 2019	W Parker Rd	1738	1	3989098	October 24, 2019

   

• What is a Boil Water Notice?

  You may receive a "hang tag" or other form of written notice on your front door, or hear a news report on the radio, television, or through social media that a precautionary boil water notice has been issued for your neighborhood. Specific details about the event will be listed on the notice left at your door.  A contact number is also provided for additional information if needed.

• What is a Precautionary Notice?

  The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

• Water Treatment

  A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

• Household Treatment Tips

  Boil water for one minute and cool before use. Follow these tips:

  • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
  • Discard any ice from automatic ice-makers.
  • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
  • Allow the water to run until it is clear before washing clothes.
• Notice Delivery

  Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you received a notice on your door that an advisory has been issued, you also will receive a hand-delivered notice when the alert has been lifted. If you heard the news through the media, the lift notice will be issued the same way.