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Boil Water Notices


Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

  • Current Boil Water Notices

    Updated 1/26/2022 at  10:53 am.  

     


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    PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

    Date Issued Street Name Address Range Work Order Date Rescinded
    1/25/2022 Whistlewood Circle

    3981-4056

    4418666  
    1/25/2022 Plateau Ave

    719-918

    4413588  
    1/24/2022 E Park St

    505-620

    4418401 January 26, 2022 
    1/24/2022 Deep Creek Dr

    1936-2021

    4418411  January 26, 2022
    1/21/2022 Robin Rd

    604, 608, 612, 616, 620, 624, 633

    4413902 January 23, 2022 
    1/20/2022 Laurel Glen Dr

    2410-2500

    4416255  January 22, 2022
    1/20/2022 Laurel Glen Pl

    1701-1787

    4416255 January 22,2022 
    1/20/2022 Azalea St

    114-228

    4415871 January 21, 2022 
    1/18/2022 Candlewood Dr

    1125-1241

    4415711 January 20, 2022 
    1/17/2022 Lee Ave

    5903-5921

    4415438 January 19, 2022 
    1/17/2022 Hedge Dr S

    4416-4440

    4415438 January 19, 2022 
    1/17/2022 Hedge Dr E

    4332-4412

    4415438 January 19, 2022 
    1/17/2022 Hedge Dr N

    4308-4328

    4415438 January 19, 2022 
    1/14/2022 South Florida Av

    3238-3234

    4411805  January 16, 2022
    1/14/2022 Carlton St

    110

    4411805  January 16, 2022
    1/14/2022 Carlton St

    126-220

    4411805 January 16, 2022 
    1/13/2022 Carlton St 116-225 4411805 January 16, 2022 
    1/13/2022 Vousden Ln

    2904-3020

    4413360 January 16, 2022 
    1/7/2022 Kilmer Dr

    3318-3343

    4412100 January 9, 2022 
    1/6/2022 Ariana St

    2106-2445

    4411832  January 9, 2022
    1/5/2022 Ariana

    1625

    4411678  January 7, 2022
    1/5/2022 S Wabash

    1402-1802

    4411678  January 7, 2022
    1/5/2022 Southern Ave

    1800-1424

    4411678  January 7, 2022
    1/5/2022 Eva Ave

    1400-1511

    4411678  January 7, 2022
    1/5/2022 Faye Ave

    1706-1427

    4411678  January 7, 2022
    1/5/2022 S Westgate

    1461-1620

    4411678 January 7, 2022 
    1/4/2022 Atlantic Rd

    1009-1121

    4410735 January 6, 2022 
    1/4/2022 Eight Iron Dr

    2929-2936

    4410649 January 6, 2022 
    1/1/2022 Keaton Springs Dr

    5624-5664

    4408461 January 3, 2022
    12/28/2021 S Florida Ave

    5010-5210

    4407938

    December 31, 2021

    12/28/2021 Rocky Pointe Dr

    1626-1846

    4407851 December 30, 2021
    12/22/2021 Corona Del Mar St

    318-452

    4405504 December 25, 2021
    12/17/2021 Skiff Ave

    4526-4507

    4403615 December 19, 2021
    12/17/2021 Sailboat Ave

    4470-4455

    4403615  December 19, 2021
    12/17/2021 Regatta Ave

    4406-4417

    4403615 December 19, 2021
    12/17/2021 Lakeland Harbor Cir

    4706-5031

    4403615 December 19, 2021
    12/17/2021 Yacht Ave

    4684-4653

    4403615 December 19, 2021
    12/17/2021 Schooner Ave

    4576-4553

    4403615  December 19, 2021
    12/16/2021 Scott Lake Rd

    5614-5728

    4403536 December 18, 2021 
    12/16/2021 Stratford In

    5615-5803

    4403536 December 18, 2021 
    12/16/2021 Stratford Dr

    5603-5604

    4403536 December 18, 2021
    12/16/2021 Old Scott Lake Rd

    5603-5818

    4403534 December 18, 2021 
    12/16/2021 Stratford In

    5604-5814

    4403534 December 18, 2021 
    12/13/2021 E. Main St

    1902-1940

    4381734 December 15, 2021 
    12/13/2021 Azalea St

    113-208

    4402796 December 15, 2021 
    12/12/2021 Lakeland Harbor Cr

    4768-4809

    4402053  December 14, 2021
    12/11/2021 Crest View Ln

    4606-4626

    4402034 December 13, 2021 
    12/11/2021 Grove Crest Ln

    2117-2128

    4402034 December 13, 2021 
    12/9/2021 Filly Ln

    3100-3148

    4400462 December 11, 2021 
    12/8/2021 Highlands Fairway

    3545-3669

    4400685 December 10, 2021  
    12/8/2021 Beacon By The Way E

    2001-2015

    4400683 December 11, 2021  
    12/8/2021 Minnehaha Tr

    444

    4400683 December 11, 2021  
    12/8/2021 Lakeland Harbor Lp

    4562-4604

    4400655 December 10, 2021  
    12/7/2021 Winfree Av

    628-636

    4400345 December 10, 2021  
    12/7/2021 E. Palmetto St

    830-956

    4400345 December 10, 2021  
    12/7/2021 S. Ingraham Av

    643-647

    4400345 December 10, 2021  
    12/7/2021 Angelina Ln

    704-732

    4400345 December 10, 2021 
    12/7/2021 Kensington St

    821-902

    4400336 December 9, 2021 
    12/6/2021 Roxburgh Ct

    2033-2045

    4399943 December 9, 2021 
    12/2/2021 Choctaw Av

    445 - 519

    4398458 December 5, 2021 
    12/1/2021 Crystal Hills Dr

    3002 - 3242

    4394886 December 3. 2021 
    12/1/2021 Crystal Hills LP S

    3105-3227

    4394886 December 3. 2021 
    12/1/2021 Crystal Hills LP E

    2402-2424

    4394886  December 3. 2021
    12/1/2021 Crystals Hills LP W

    2410-2427

    4394886 December 3. 2021 
    12/1/2021 Fitzgerald Rd

    350

    4105071 December 3. 2021 
    12/1/2021 David St

    5215-5345

    4105071 December 3. 2021 
    12/1/2021 Kyle St

    2415-2521

    4398047 December 3. 2021 
    12/1/2021 Lake Morton Av

    91

    4398132 December 4, 2021 
    12/1/2021 Chiles St

    732-748

    4398132 December 4, 2021 

     

  • What is a Boil Water Notice?

    On April 30th, City of Lakeland Water Utilities implemented a new way that embraces technology to notify customers when important events happen like: Precautionary Boil Water Notices, Planned Water Outages, etc.

    For the past several decades, City of Lakeland crews would manually hang a notice called a door hanger on the front doors of impacted customers. This system is antiquated and a common complaint from customers is that they don’t typically use the front door and may enter through the garage or a side door. Since April 30, 2021, those types of notifications are being sent directly to the customer through a phone call, text message, or email that is associated with the customer’s Water Utility account.

    Bill Anderson, Director of Water Utilities said, “Notification systems using the latest technology have been around and used by some of our neighboring communities for years. I’m excited that we will be adopting this type of direct contact method going forward. We want our customers to be safe and know the issues that may be impacting them. A direct contact method almost like the reverse 911 systems is a much better way to keep our citizens informed compared to a door hanger that oftentimes is missed by the customer.”

    To ensure utility customers continue to receive important notifications, it is critical that each customer provide Lakeland Electric Customer Service with their contact information and update it when necessary. This can be done through the Customer Portal at LakelandElectric.com or by contacting Lakeland Electric Customer Service at 863.834.9535.

    Customers impacted by a notification message will receive it in the following order:

    1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
    2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
    3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.


    During this notification process, customers will be asked to confirm receipt of the message. If a customer does not confirm receipt of the notification, their next contact method will be used to inform them of this notification. Once a customer confirms, the system will stop and recognize receipt of the notification.

    These important messages will inform the impacted customer of the situation and reason for notification. At no time, will these notifications ask for any personal information or request payment. Customers reached by phone or text will be asked to respond by pressing a confirmation code so the system recognizes the customer was reached and the notification message was delivered.

     

  • What is a Precautionary Notice?

    The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

  • Water Treatment

    A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

  • Household Treatment Tips

    Boil water for one minute and cool before use. Follow these tips:

    • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
    • Discard any ice from automatic ice-makers.
    • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
    • Allow the water to run until it is clear before washing clothes.
  • Notice Delivery

    Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants.

    Customers impacted by a notification message will receive the lift notice in the same manner.  Precautionary Boil Water notices and Lift notices will be delivered in the following order:

    1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
    2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
    3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

    For additional Precautionary Boil Water Notice or Water Quality questions please call (863) 834-6802.