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Boil Water Notices


Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

  • Current Boil Water Notices

    Updated 3/28/2023 at 08:03 AM


    Please note: Website does not automatically update when notices are sent, please use Everbridge phone, text, and email communications as your primary source for boil water notices and rescind communications. If you need to update your contact information in our system, please do so by contacting Lakeland Electric Customer Service at (863) 834-9535.


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    Planned Outages:

    • None at this time.


    PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

    Date Issued

    Street Name

    Address Range

    Work Order

    Date Rescinded

    3/22/2023

    Hillman Lane

    All

    4591971

    March 25, 2023

    3/21/2023

    South Westgate Ave

    453-633

    4619262

    March 23, 2023

    3/20/2023

    Houston Drive

    5330-5426

    4619247

    March 22, 2021

    3/20/2023

    Thoroughbred Loop West

    3047-3084

    4619024

    March 21, 2023

    3/20/2023

    Thoroughbred Loop South

    3001-3036

    4619024

    March 21, 2023

    3/17/2023

    Country Ridge Lane

    2905-3000

    4617901

    March 18, 2023

    3/17/2023

    Country Ridge Drive

    1405-1538

    4617901

    March 18, 2023

    3/17/2023

    Morgan Wood Drive

    1401-1448

    4617901

    March 18, 2023

    3/16/2023

    Carla Circle

    6009-6123

    4617821

    March 19, 2023

    3/16/2023

    North Florence Ave

    803-843

    4617686

    March 18, 2023

    3/15/2023

    Pennsylvania Ave

    905-1041

    4600738

    March 18, 2023

    3/15/2023

    Wildwood Road West

    1003-1034

    4560718

    March 17, 2023

    3/15/2023

    Eagle Run 

    716-728

    4616233

     

    3/13/2023

    Fairfield Court

    5022-5048

    4615855

    March 15, 2023

    3/9/2023

    Aviation Dr

    3515

    4614379

    March 11,  2023

    3/9/2023

    Don Emerson Dr

    3900

    4614379

    March 11, 2023

    3/9/2023

    Flight Line Dr

    3131

    4614379

    March 11, 2023

    3/9/2023

    Airside Center Dr

    2945-3150

    4614379

    March 11, 2023

    3/9/2023

    Normandy St

    115-418

    4614306

    March 11, 2023

    3/7/2023

    Memorial

    1200-1233

    4609779

    March 10, 2023

    3/7/2023

    Marion

    1015-1105

    4609779

    March 10, 2023

    3/7/2023

    Triangle St

    1011-1039

    4609779

    March 10, 2023

    3/7/2023

    Lake Bentley Court

    2011-2123

    4609687

    March 9, 2023

    3/6/2023

    Aldine Circle

    All

    4609325

    March 9, 2023

    3/6/2023

    Doyle Circle

    All

    4609325

    March 9, 2023

    3/6/2023

    Long Street

    1449-1401

    4609325

    March 9, 2023

    3/2/2023

    East Edgewood Drive Units 1-12 and 61-66

    2020

    4607354

    March 4, 2023

    3/1/2023

    Azalea Street

    114-228

    (Even Number Homes Only)

    4607069

    March 3, 2023

    3/1/2023

    E Bay Street

    230 & 270

    4603548

    March 2, 2023

    3/1/2023

    N. Tennessee Ave.

    325 & 375

    4603548

    March 2, 2023

    3/1/2023

     N. Kentucky Ave.

    304 & 318

    4603548

    March 2, 2023

    3/1/2023

    South Florida Ave.

    301

    4603548

    March 2, 2023

    3/1/2023

    E Oak Street

    205 & 215

    4603548

    March 2, 2023

    3/1/2023

    Lake Cove Trail

    980 to 930

    4606942

    March 3, 2023

    3/1/2023

    4th Street South East

    5449

    4606941

    March 2, 2023

    2/28/2023

    Lake Hollingsworth Dr.

    675 & 699

    4606815

    March 2, 2023

    2/28/2023

    Hollingsworth Hill Ave.

    2210 to 2440

    4606815

    March 2, 2023

    2/25/2023

    South Florida Ave.

    2901 to 2947

    4604107

    February 27, 2023

    2/24/2023

    Moonlite Drive

    1406 to 1533

    4603664

    February 24, 2023

    2/22/2023

    Fern Place

    1403 to 1539

    4603586

    February 27, 2023

    2/21/2023

    Otter Creek Ct

    3103 to 3202

    4603323

    February 24, 2023

    2/21/2023

    Seneca Ave

    1803 to 1826

    4597626

    February 24, 2023

    2/20/2023

    Hatteras Point

    2101 to 2144

    4603227

    February 22, 2023

    2/20/2023

    Arbor Glen Apartments

    ALL

     

     

    2/20/2023

    Highlands Place Drive

    4778 to 4871

    4603194

    February 22, 2023

    2/20/2023

    Highlands Place Circle

    4737 to 4781

    4603194

    February 22, 2023

    2/19/2023

    Mayfair Way

    4151 to 4175

    4303041

    February 20, 2023

    2/18/2023

    Creekbend Drive

    1909

    4601463

    February 20, 2023

    2/18/2023

    Creek Court

    4303 to 4327

    4601463

    February 20, 2023

    2/16/2023

    Fish Hatchery Road

    1500

    4478623

    February 18, 2023

    2/16/2023

    Haley Lane

    1504 to 1515

    4465943

    February 20, 2023

    2/16/2023

    Skyview Drive

    2939 & 3115

    4465943

    February 20, 2023

    2/16/2023

    Skyview Drive

    2830 to 2832

    4601029

    February 18, 2023

    2/16/2023

    Six Iron Drive

    1364 to 1380

    4601029

    February 18, 2023

    2/16/2023

    Eight Iron Drive

    2810 to 2852

    4601029

    February 18, 2023

    2/16/2023

    Five Iron Drive

    1363 to 1352

    4601029

    February 18, 2023

    2/15/2023

    Providence Road

    2205 to 2515

    4600777

    February 17, 2023

    2/15/2023

    Whispering Pines Road

    5922 to 5817

    460075

    February 16, 2023

    2/14/2023

    Byron Court

    701 to 735

    4600610

    February 16, 2023

    2/14/2023

    United Drive

    2315 to 2335

    4600598

    February 17, 2023

    2/14/2023

    Lakeview St

    2180 to 2192

    4600598

    February 17, 2023

    2/14/2023

    East Lake Parker Drive

    821 to 1221

    4600598

    February 17, 2023

    2/9/2023

    Lynn Drive

    3405 to 3428

    4583668

    February 12, 2023

    2/9/2023

    Hull Street

    510 to 813

    4583668

    February 12, 2023

    2/9/2023

    Mosswood Lane

    All

    4598246

    February 11, 2023

    2/9/2023 Sparrow Drive

    All

    4598246

    February 11, 2023

    2/9/2023

    Cypress Lane

    All

    4598246

    February 11, 2023

    2/9/2023

    Hummingbird Lane

    All

    4598246

    February 11, 2023

    2/9/2023

    Arthur Bvd

    All

    4598246

    February 11, 2023

    2/9/2023

    South Crystal Lake Drive

    2420-2540

    4598246

    February 11, 2023

    2/8/2023

    Robin Road

    604-620

    4598118

    February 10, 2023

    2/4/2023

    Laura Rd

    537-651 & 777

    4596458

    February 6, 2023

    2/3/2023

    North Chestnut Road

    1236-1336

    4453447

    February 5, 2023

    2/2/2023

    Dorothy St

    1805-1883

    4596265

    February 5, 2023

    1/31/2023

    East Lime St

    1224, 1234, 1240

    4595127

    February 4, 2023

    1/31/2023

    Seneca Ave

    1603-1647

    4594954

    February 2, 2023

    1/26/2023

    Hillman Lane

    All

    4591971

    January 29, 2023

    1/25/2023

    Monserrat Court

    5204-5250

    4591845

    January 28, 2023

    1/25/2023

    Monserrat Dr

    5201-5358

    4591845

    January 28, 2023

    1/24/2023

    Whistlewood Circle

    3900-3978

    4591181

    January 26, 2023

    1/24/2023

    Corona Del Mar St.

    318-460

    4591335

    January 25, 2023

    1/23/2023

    Byron Ct.

    701-735

    4581016

    January 24, 2023

    1/20/2023 Birchwood Loop

    1910-1963

    4589179

    January 22, 2023

    1/19/2023 Churchill Ln.

    1527-1509

    4588715

    January 23, 2023

    1/19/2023 Churchill Ct.

    1547-1575

    4588715

    January 23, 2023

    1/19/2023 McArthur St.

    2433-2540

    4588715

    January 23, 2023

    1/17/2023 Pebble Pointe Dr.

    4219-4267

    4588696

    January 19, 2023

    1/17/2023 Sunstone Dr.

    2153-2178

    4588696

    January 19, 2023

    1/17/2023 Rocky Point Dr.

    2130-2180

    4588696

    January 19, 2023

    1/17/2023 Lowry Ave.

    1406-1424

    4588426

    January 19, 2023

    1/17/2023 Santiago Ct.

    316-365

    4588433

    January 19, 2023

    1/16/2023 Winding Vine Dr.

    4271

    4588391

    January 17, 2023

    1/15/2023 Buckingham Ave.

    2303-2316

    4588364

    January 19, 2023

    1/15/2023 Weber Place

    5402-5469

    4588342

    January 17, 2023

     

  • What is a Boil Water Notice?

    On April 30th, 2021, City of Lakeland Water Utilities implemented a new way that embraces technology to notify customers when important events happen like: Precautionary Boil Water Notices, Planned Water Outages, etc.

    For the past several decades, City of Lakeland crews would manually hang a notice called a door hanger on the front doors of impacted customers. This system is antiquated and a common complaint from customers is that they don’t typically use the front door and may enter through the garage or a side door. Those types of notifications are now being sent directly to the customer through a phone call, text message, or email that is associated with the customer’s Water Utility account.

    Bill Anderson, Director of Water Utilities said, “Notification systems using the latest technology have been around and used by some of our neighboring communities for years. I’m excited that we will be adopting this type of direct contact method going forward. We want our customers to be safe and know the issues that may be impacting them. A direct contact method almost like the reverse 911 systems is a much better way to keep our citizens informed compared to a door hanger that oftentimes is missed by the customer.”

    To ensure utility customers continue to receive important notifications, it is critical that each customer provide Lakeland Electric Customer Service with their contact information and update it when necessary. This can be done through the Customer Portal at LakelandElectric.com or by contacting Lakeland Electric Customer Service at 863.834.9535.

    Customers impacted by a notification message will receive it in the following order:

    1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
    2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
    3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.


    During this notification process, customers will be asked to confirm receipt of the message. If a customer does not confirm receipt of the notification, their next contact method will be used to inform them of this notification. Once a customer confirms, the system will stop and recognize receipt of the notification.

    These important messages will inform the impacted customer of the situation and reason for notification. At no time, will these notifications ask for any personal information or request payment. Customers reached by phone or text will be asked to respond by pressing a confirmation code so the system recognizes the customer was reached and the notification message was delivered.

     

  • What is a Precautionary Notice?

    The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

  • Water Treatment

    A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

  • Household Treatment Tips

    Boil water for one minute and cool before use. Follow these tips:

    • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
    • Discard any ice from automatic ice-makers.
    • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
    • Allow the water to run until it is clear before washing clothes.
  • Notice Delivery

    Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants.

    Customers impacted by a notification message will receive the lift notice in the same manner.  Precautionary Boil Water notices and Lift notices will be delivered in the following order:

    1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
    2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
    3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

    For additional Precautionary Boil Water Notice or Water Quality questions please call (863) 834-6802.