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Boil Water Notices


Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

  • Current Boil Water Notices

    Updated 7/18/2019 at 7:41 AM
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    PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

    Date Issued Street Address (Range) Number Connections Work Order Date Rescinded
    July 18, 2019 Moonraker 4137 16 3936146  
    July 18, 2019 Hatteras Point 2035-2022 16 3936146  
    July 12, 2019 Woodhaven Ln 5334-5305 8 3933626 July 14, 2019
    July 10, 2019 Lanier St 2108-2246 25 3931896 July 15, 2019
    July 9, 2019 Golf Village Loop 4014-4062 96 3932573 July 11, 2019
    July 9, 2019 Untied Dr 2315-2335 6 3931627 July 10, 2019
    July 9, 2019 E. Lake Parker Dr 1201-913 16 3931627 July 10, 2019
    July 9, 2019 Lakeview Dr 2180, 2186, 2192 4 3931627 July 10, 2019
    July 7, 2019 Vintage View Ave 5726-5769 10 3931227 July 9, 2019
    July 7, 2019 Canary Cr S 1013, 1019-1067 16 3931223 July 9, 2019 
    July 1, 2019 Melville Ave 1101-1145 17 3923467 July 3, 2019
    July 1, 2019 Turtle Rock Dr 1736-1796 18 3928911 July 4, 2019
    June 30, 2019 N Lake Parker Ave 705, 711, 333 3 3928555 July 2, 2019
    June 30, 2019 E Magnolia 1205 2 3928555 July 2, 2019
    June 26, 2019 Garberia Ave 5109-5138 15 3925537 June 28, 2019
    June 24, 2019 Sparkleberry Wy 2108-2144 5 3924802 June 26, 2019
    June 24, 2019 Sweet Bay Dr 2206-2240 10 3924802 June 26, 2019

     

  • What is a Boil Water Notice?

    You may receive a "hang tag" or other form of written notice on your front door, or hear a news report on the radio, television, or through social media that a precautionary boil water notice has been issued for your neighborhood. Specific details about the event will be listed on the notice left at your door.  A contact number is also provided for additional information if needed.

  • What is a Precautionary Notice?

    The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

  • Water Treatment

    A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

  • Household Treatment Tips

    Boil water for one minute and cool before use. Follow these tips:

    • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
    • Discard any ice from automatic ice-makers.
    • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
    • Allow the water to run until it is clear before washing clothes.
  • Notice Delivery

    Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you received a notice on your door that an advisory has been issued, you also will receive a hand-delivered notice when the alert has been lifted. If you heard the news through the media, the lift notice will be issued the same way.