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Boil Water Notices


Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

  • Current Boil Water Notices

    Updated 11/13/2019 at 10:11 AM
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    PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

    Date Issued Street Address (Range) Number Connections Work Order Date Rescinded
    November 13, 2019 Brunnell Pkwy 636-842 20 4000067  
    November 7, 2019 Evermore St 2850 1 3998033 November 12, 2019 
    November 7, 2019 Goodyear Av 1703 1 3998033 November 12, 2019 
    November 7, 2019 Shoal Creek Village Dr 3005-3078 32 3998021 November 11, 2019 
    November 6, 2019 Lexington St 801-831 13 3990930 November 11, 2019
    November 4, 2019 North Fork Ct 6135-5902 24 3996859 November 6, 2019 
    October 31, 2019 Meadow Av 1010-1040 15 3877504 November 2, 2019
    October 29, 2019 W Memorial Blvd 205, 215, 305, 317 4 3993474 October 31, 2019 
    October 27, 2019 Mayfair Wy 4145-4196 17 3992587 October 29, 2019
    October 26, 2019 N Wabash 211-217 3 3979659 October 28, 2019
    October 26, 2019 N Hallam Ct 1505-1535 14 3992581 October 28, 2019 
    October 25, 2019 Howard Av 609-525 39 3990709 October 28. 2019 
    October 25, 2019 Lone Palm Dr 410-611 39 3990709 October 28, 2019
    October 23, 2019 Mt View Dr 4504-4601 23 3989293 October 25, 2019
    October 22, 2019 Shoal Creek Village Dr 3005-3098 33 3988679 October 24, 2019
    October 22, 2019 Lafayette Ln 805-845 15 3989098 October 24, 2019
    October 22, 2019 W Parker Rd 1738 1 3989098 October 24, 2019

     

  • What is a Boil Water Notice?

    You may receive a "hang tag" or other form of written notice on your front door, or hear a news report on the radio, television, or through social media that a precautionary boil water notice has been issued for your neighborhood. Specific details about the event will be listed on the notice left at your door.  A contact number is also provided for additional information if needed.

  • What is a Precautionary Notice?

    The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

  • Water Treatment

    A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

  • Household Treatment Tips

    Boil water for one minute and cool before use. Follow these tips:

    • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
    • Discard any ice from automatic ice-makers.
    • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
    • Allow the water to run until it is clear before washing clothes.
  • Notice Delivery

    Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you received a notice on your door that an advisory has been issued, you also will receive a hand-delivered notice when the alert has been lifted. If you heard the news through the media, the lift notice will be issued the same way.