Boil Water Notices

Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

• Current Boil Water Notices

   

  ---

   

  Updated 9/30/2023 at 12:25 PM

  ---

  Please note: The website does not automatically update when notices are sent. Please use Everbridge phone, text, and email communications as your primary source for boil water notices and rescind communications. If you need to update your contact information in our system, please contact Lakeland Electric Customer Service at (863) 834-9535.

  
  If viewing on mobile, you may need to turn your device to landscape view.

  ---

  Planned Outages:

  • The City of Lakeland Water Utilities is scheduling a temporary water outage for addresses 749 - 853 North Grady Ave and 1917 West Parker Street from 10-02-2023 09:00 AM through 10-02-2023 03:00 PM. This notice is associated with order number 4722974.

  • The City of Lakeland Water Utilities is scheduling a temporary water outage for addresses 3334 - 3205 J and J Manor Road, 3338 - 3204 Roy Burt Road, and 2615 - 2605 Sutton Road from 09-27-2023 09:00 AM through 09-27-2023 03:00 PM. This notice is associated with order number 4603634.

    Following this temporary water outage, the City of Lakeland Water Utilities will issue a precautionary boil water notification. During this time, we advise that all water used for consumption be boiled prior to consumption. A rolling boil of one minute is sufficient. As an alternative, bottled water may be used. 

   

  ---

  PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

  Date Issued	Street Name	Address Range	Work Order	Date Rescinded
  9/30/2023	Garden Drive South	470-615	4725194
  9/30/2023	Olive Street	1307	4725192
  9/30/2023	Dixon Street	1310	4725192
  9/29/2023	Waterview Blvd.	All	4724125
  9/29/2023	Waterview Point	All	4724125
  9/29/2023	Water's Edge	All	4724125
  9/29/2023	Captiva Point	All	4724125
  9/29/2023	Anchor Way	All	4724125
  9/29/2023	Buccaneer Drive	All	4724125
  9/29/2023	Pirate's Way	All	4724125
  9/28/2023	Shelley Court	5003-5027	4723604	September 29, 2023
  9/26/2023	Otter Creek Court	3102-3202	4722843	September 27, 2023
  9/25/2023	Chestnut Woods Dr.	2458-2584	4722821	September 27, 2023
  9/24/2023	North Florida Ave	3334	4722179	September 27, 2023
  9/24/2023	Hennessee Street	110-420	4722179	September 27, 2023
  9/23/2023	Edith Ave	1400-1414	4722614	September 27, 2023
  9/23/2023	North Davis Ave	1408-1475	4722614	September 27, 2023
  9/21/2023	Lunar Circle	2922-2962	4719886	September 23, 2023
  9/21/2023	Jupiter Street	1911-1922	4719886	September 23, 2023
  9/20/2023	Rocky Pointe Drive	1697-1846	4719743	September 22, 2023
  9/19/2023	Irby Lane West	6119	4719423	September 21, 2023
  9/19/2023	Stoneway Drive	3414-3431	4719304	September 21, 2023
  9/19/2023	Baird Avenue	3525	4718306	September 20. 2023
  9/19/2023	West Crescent Drive	116-627	4718306	September 20. 2023
  9/16/2023	Wisteria Ln.	2020-2048	4717099	September 18, 2023
  9/16/2023	Inverness Court	4210-4315	4717099	September 18, 2023
  9/16/2023	Inverness Dr.	1816-1916	4717099	September 18, 2023
  9/15/2023	Hallam View Lane	4547	4717256	September 17, 2023
  9/13/2023	Crevasse Street	117-623	4716144	September 15, 2023
  9/9/2023	Great Bear Drive	6501-6649	4713726	September 10, 2023
  9/8/2023	Chabett Ave.	2806-3012	4603634	September 10, 2023
  9/7/2023	Jeremy Avenue	331-356	4713713	September 9, 2023
  9/5/2023	Barnie Lane	2802-2831	4704023	September 7, 2023
  9/3/2023	Waterview Boulevard West	1114-1239	4711468	September 6, 2023
  9/3/2023	English Drive	5277-5364	4711457	September 5, 2023
  9/1/2023	3625 New Jersey Rd	Units 117-148	4710271	September 3, 2023
  8/28/2023	Shelly Pl	1502-1508	4708972	August 30, 2023
  8/28/2023	Kipling Ln	1504-1518	4708972	August 30, 2023
  8/28/2023	Kilmer Dr	3302-3391	4708972	August 30, 2023
  8/28/2023	Williamsburg Square	1515-1666	4708972	August 30, 2023
  8/28/2023	Shorewood Ct	1476-1492	4708972	August 30, 2023
  8/28/2023	Shorewood Dr	1404-1497	4708972	August 30, 2023
  8/26/2023	940 Fenton Ln	Units 3-16	4708960	August 28, 2023
  8/25/2023	Buttercup Dr	902-922	4706608	August 30, 2023
  8/25/2023	N Frontage Rd	4343	4706368	August 28, 2023
  8/25/2023	Swindle Rd	4660-4949	4706368	August 28, 2023
  8/24/2023	S Florida Ave	4620-4710	4705455	August 27, 2023
  8/24/2023	S Florida Ave	4505-4719	4705455	Augst 27, 2023
  8/24/2023	E Alamo Dr	105-215	4705455	August 27, 2023
  8/23/2023	Birchwood Lp	1666-1729	4705433	August 25, 2023
  8/23/2023	Ariana St	121	4705140	August 25, 2023
  8/22/2023	Cumberland St	906-957	4695543	August 25, 2023
  8/22/2023	Winfree Ave	702-758	4695543	August 25, 2023
  8/20/2023	Highlands Place Cr	4709-4781	4703995	August 21, 2023
  8/20/2023	Highlands Place Dr	4602-4871	4703995	August 21, 2023
  8/20/2023	Highlands Place Ct	4701-4732	4703995	August 21, 2023
  8/20/2023	Highlands Place Blvd	724-734	4703995	August 21, 2023
  8/20/2023	Windchime Ln	3973-4078	4703996	August 22, 2023
  8/18/2023	N Brunnell Pkwy	709-842	4702992	August 21, 2023
  8/18/2023	George Jenkins Blvd	1325-1601	4702814	August 20, 2023
  8/18/2023	N Brunnell Prkwy	215-303	4702814	August 20, 2023
  8/16/2023	Gateway Blvd	5001 and 5030	4701708	August 18, 2023
  8/16/2023	Tahoe Dr	2487-2521	4700709	August 18, 2023
  8/15/2023	Great Bear Dr	6505-6568	4700527	August 17, 2023
  8/15/2023	Crystal Park Cr	1604-1624	4700111	August 18, 2023
  8/15/2023	S Crystal Lake Dr	2238-2337	4700111	August 18, 2023
  8/12/2023	Oak Ridge E	402-449	4698357	August 15, 2023
  8/12/2023	Oak Ridge W	403-448	4698357	August 15, 2023
  8/11/2023	Region Ct	5300	4698085	August 14, 2023
  8/9/2023	Bridgefield Dr	3504	4696763	August 11, 2023
  8/9/2023	Whitestone Ct	804, 807, 812, 820, 828	4696763	August 11, 2023
  8/8/2023	Royal Glen Dr	705-742	4695482	August 9, 2023
  8/4/2023	Periwinkle Ct	1302-1440	4692888	August 6, 2023
  8/3/2023	Interstate Dr	2400	4692245	August 5, 2023
  8/3/2023	Ellerby Wy	520-707	4649727	August 5, 2023
  8/1/2023	Primrose Ct	All	4691902	August 3, 2023
  8/1/2023	Periwinkle Ct	All	4691902	August 3, 2023
  8/1/2023	Wildflower Dr	4817-4955	4691902	August 3, 2023
  7/31/2023	Josephine St	1802-1940	4691608	August 2, 2023
  7/31/2023	Plateau Av	926	4691608	August 2, 2023
  7/31/2023	W Greenwood St	953	4691608	August 2, 2023
  7/31/2023	Ruby St	1802-1838	4691608	August 2, 2023
  7/31/2023	Oakhill St	1802-1834	4691608	August 2, 2023
  7/31/2023	Marjorie St	1806-1832	4691608	August 2, 2023
  7/31/2023	Dorthey St	1802-1838	4691608	August 2, 2023
  7/31/2023	Southern Ave	956-702	4691608	August 2, 2023
  7/30/2023	W Lake Parker Dr	1104-1220	4690980	August 2, 2023
  7/28/2023	Mallard Dr	5754-5825	4689256	July 30, 2023
  7/27/2023	Dovehollow Drive	3702 - 3867	4687092	July 28, 2023
  7/26/2023	Pinedale Ave	ALL	4686705	July 28, 2023
  7/26/2023	Maplewood Ave	ALL	4686705	July 28, 2023
  7/26/2023	Redwood Ave	ALL	4686705	July 28, 2023
  7/26/2023	Warrington Ave	ALL	4686705	July 28, 2023
  7/26/2023	Oxford Ave	ALL	4686705	July 28, 2023
  7/26/2023	East Edgewood	837 - 1526	4686705	July 28, 2023
  7/25/2023	Bryan Avenue	ALL	4686152	July 26, 2023
  7/25/2023	Charlotte Circle East	ALL	4686152	July 26, 2023
  7/25/2023	Charlotte Circle North	ALL	4686152	July 26, 2023
  7/24/2023	Cumberland Street	923 - 959	4686105	July 26, 2023
  7/24/2023	Angelina Lane	704 - 732	4686105	July 26, 2023
  7/24/2023	Winfree Avenue	702 -770	4686105	July 26, 2023
  7/24/2023	Brandy Place	2209 -2231 (odd numbers only)	4680538	July 26, 2023
  7/21/2023	Valley High Drive	3101 - 3170	4623714	July 23, 2023
  7/19/2023	Regatta Avenue	4415 - 4417	4683034	July 21, 2023
  7/19/2023	Lakeland Harbor Circle	4704 - 4734	4683034	July 21, 2023
  7/19/2023	Mershon Street	2123 - 2131	4682986	July 27, 2023
  7/18/2023	Meadow Lane	2413 - 2535	4649727	July 22, 2023
  7/18/2023	Coral Way	2411 - 2525	4649727	July 22, 2023
  7/18/2023	Ellerbe Way	707 - 833	4649727	July 22, 2023
  7/18/2023	Lawndale Road	2528 - 2414	4649727	July 22, 2023
  7/17/2023	Allium Drive	All	4681061	July 19, 2023
  7/17/2023	Bloom Drive	All	4681061	July 19, 2023
  7/17/2023	Cactus Drive	All	4681061	July 19, 2023
  7/17/2023	Resx Lane	All	4681061	July 19, 2023
  7/17/2023	Ember Drive	All	4681061	July 19, 2023
  7/17/2023	Fir Drive	All	4681061	July 19, 2023
  7/17/2023	Gladiola Drive	All	4681061	July 19, 2023
  7/17/2023	Hawk Drive	All	4681061	July 19, 2023
  7/17/2023	Indigo Drive	All	4681061	July 19, 2023
  7/17/2023	Juniper Drive	All	4681061	July 19, 2023
  7/17/2023	Samurai Drive	All	4681061	July 19, 2023
  7/15/2023	East 540-A	2129 - 2165	4681059	July 17, 2023
  7/14/2023	Captiva Point	903 - 1064	4680581	July 17, 2023
  7/11/2023	Crystal Park South	2301 - 2307	4678239	July 14, 2023
  7/11/2023	Crystal Park Circle	1677 - 1683	4678239	July 14, 2023
  7/11/2023	Crystal Grove Drive	1691 - 1796	4678239	July 14, 2023
  7/11/2023	Alameda Drive South	1202 - 1421	4678219	July 14, 2023
  7/10/2023	Valley High Drive	ALL	4623714	July 13, 2023
  7/9/2023	Collins Ave	2601 - 2728	4677581	July 11, 2023
  7/7/2023	Bartow Road	4725 - 4729	4676158	July 11, 2023
  7/7/2023	Longview Lane	3540 - 3581	4676159	July 11, 2023
  7/7/2023	Doc Gay Road	ALL	4675706	July 12, 2023
  7/7/2023	Country Ridge Lane	2905 - 3000	4675730	July 9, 2023
  7/7/2023	Lakeland Harbor Loop	4604 - 4564	4675782	July 9, 2023
  7/6/2023	Sandy Hook	2105 - 2150	4675373	July 8, 2023
  6/30/2023	Great Oak Dr	5311-5361	4669251	July 4, 2023
  6/29/2023	Airside Center Dr	3135	4430949	July 1, 2023
  6/29/2023	Aircraft Dr	3170	4430949	July 1, 2023
  6/29/2023	Idlewild St	2308-2541	4670065	July 2, 2023
  6/29/2023	Leslie Dr	ALL	4670065	July 2, 2023
  6/29/2023	Stacy Dr	ALL	4670065	July 2, 2023
  6/29/2023	Station St	1037-1051	4670664	July 1, 2023
  6/27/2023	Ellerbe Wy	703, 545, 541, 535, 531, 523, 519, 540, 536, 530, 524, 520	4649727	June 29, 2023
  6/27/2023	Sandy Hook	2105-2150	4669753	June 29, 2023
  6/27/2023	Royal Dr	All	4669043	June 28, 2023
  6/27/2023	Industrial Park Dr	All	4669043	June 28, 2023
  6/27/2023	South Combee Rd	Exchange Ave-Skyview Dr	4669043	June 28, 2023
  6/26/2023	Cheverly Dr E	3802-3823	4669354	June 28, 2023
  6/25/2023	Heritage Estates Dr	1949-1981, 2305	4668794	June 28, 2023
  6/24/2023	Temple Place E	121-140	4666617	June 28, 2023
  6/24/2023	Temple Place W	81-100	4666617	June 28, 2023
  6/23/2023	Sterling Dr	1811, 1815, 1819, 1825	4666342	June 25, 2023
  6/22/2023	Windward Pass	2001-2092	4665310	June 23, 2023
  6/21/2023	2020 East Edgewood Dr	Units 29-60	4664591	June 24, 2023
  6/19/2023	Kirkswood Ct	All	4663736	June 22, 2023
  6/19/2023	Shady Lake Ln	All	4663736	June 22, 2023
  6/19/2023	Whiteoak Dr E and Whiteoak Dr W	All	4663736	June 22, 20323
  6/19/2023	Market Square	All	4663736	June 22, 2023
  6/19/2023	West Pipkin Rd	438-726	4663736	June 22, 2023
  6/19/2023	Shawnee Trl	1912-1932	4663750	June 22, 2023
  6/19/2023	Skyview Cove	1202-1335	4657004	June 22, 2023
  6/18/2023	White Ibis Rd	3901-3997	4662191	June 19, 2023
  6/17/2023	Moonlite Dr	1406-1533	4662253	June 18, 2023
  6/16/2023	Buckingham Ave	2605-2811	4603205	June 18, 2023
  6/16/2023	Sandy Hook	2105-2150	4660963	June 18, 2023
  6/15/2023	Heatherpoint Dr	105-141	4660818	June 17, 2023
  6/8/2023	W 14th St	635-724	4657282	June 10, 2023
  6/6/2023	Lunar Cr	2923-2963	4656442	June 9, 2023
  6/6/2023	Tahoe Dr	2427-2476	4656226	June 8, 2023
  6/6/2023	Park Hill Ave	802-820	4656259	June 9, 2023
  6/5/2023	Forestgreen Dr S	2920	4642038	June 8, 2023
  6/5/2023	Forestbrook Dr E	5210	4642038	June 8, 2023
  6/5/2023	Forestbrook Dr N	2805-2935	4642038	June 8, 2023
  6/3/2023	Concordia Ct	3516-3503	4656028	June 7, 2023
  6/2/2023	Chabett Ave	2705-3012	4603634	June 3, 2023

   

• What is a Boil Water Notice?

  On April 30th, 2021, City of Lakeland Water Utilities implemented a new way that embraces technology to notify customers when important events happen like: Precautionary Boil Water Notices, Planned Water Outages, etc.

  For the past several decades, City of Lakeland crews would manually hang a notice called a door hanger on the front doors of impacted customers. This system is antiquated and a common complaint from customers is that they don’t typically use the front door and may enter through the garage or a side door. Those types of notifications are now being sent directly to the customer through a phone call, text message, or email that is associated with the customer’s Water Utility account.

  Bill Anderson, Director of Water Utilities said, “Notification systems using the latest technology have been around and used by some of our neighboring communities for years. I’m excited that we will be adopting this type of direct contact method going forward. We want our customers to be safe and know the issues that may be impacting them. A direct contact method almost like the reverse 911 systems is a much better way to keep our citizens informed compared to a door hanger that oftentimes is missed by the customer.”

  To ensure utility customers continue to receive important notifications, it is critical that each customer provide Lakeland Electric Customer Service with their contact information and update it when necessary. This can be done through the Customer Portal at LakelandElectric.com or by contacting Lakeland Electric Customer Service at 863.834.9535.

  Customers impacted by a notification message will receive it in the following order:

  1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
  2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
  3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

  
  During this notification process, customers will be asked to confirm receipt of the message. If a customer does not confirm receipt of the notification, their next contact method will be used to inform them of this notification. Once a customer confirms, the system will stop and recognize receipt of the notification.

  These important messages will inform the impacted customer of the situation and reason for notification. At no time, will these notifications ask for any personal information or request payment. Customers reached by phone or text will be asked to respond by pressing a confirmation code so the system recognizes the customer was reached and the notification message was delivered.

   

• What is a Precautionary Notice?

  The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

• Water Treatment

  A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

• Household Treatment Tips

  Boil water for one minute and cool before use. Follow these tips:

  • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
  • Discard any ice from automatic ice-makers.
  • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
  • Allow the water to run until it is clear before washing clothes.
• Notice Delivery

  Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants.

  Customers impacted by a notification message will receive the lift notice in the same manner.  Precautionary Boil Water notices and Lift notices will be delivered in the following order:

  1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
  2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
  3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

  For additional Precautionary Boil Water Notice or Water Quality questions please call (863) 834-6802.