Boil Water Notices | City of Lakeland

Current Boil Water Notices

Updated 6/28/2022 at 8:00 AM

Please note: Website does not automatically update when notices are sent, please use Everbridge communications as your primary source for boil water notices and rescind communications.

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PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

Date Issued	Street Name	Address Range	Work Order	Date Rescinded
6/28/2022	South Florida Ave	4204-4310	4486993
6/28/2022	Blue Highlands Dr	2241-2103	4487026
6/27/2022	Rocky Point Drive	2130-2179	4486833
6/27/2022	Pebble Point Drive	4219-4267	4486833
6/27/2022	Sunstone Drive	2153-2718	4486833
6/24/2022	Lakeland Harbor Circle	4756-4766	4483911	June 26, 2022
6/22/2022	King Avenue	1055-1119	4483573	June 25, 2022
6/21/2022	Laurel Glen Drive	2509-2570	4483209
6/21/2022	Laurel Glen Place	1703-1766	4483209
6/20/2022	Rocky Point Drive	2136-2179	4482815	June 22, 2022
6/20/2022	Sunstone Drive	2153-2178	4482815	June 22, 2022
6/20/2022	Pebble Point Drive	4219-4267	4482815	June 22, 2022
6/20/2022	Indigo Drive	1403-1471	4482672	June 22, 2022
6/18/2022	Holden Road	4257-4467	4481616	June 19, 2022
6/17/2022	South Combee Rd	3310-3368	4481367	June 24, 2022
6/17/2022	Blair Circle South	2535-2425	4481367	June 24, 2022
6/17/2022	Blair Circle North	2525-2405	4481367	June 24, 2022
6/16/2022	Broadway St	2403-2540	4481358	June 20, 2022
6/16/2022	United Dr	2315-2345	4481354	June 19, 2022
6/16/2022	E Lake Parker Dr	913-1201	4481354	June 19, 2022
6/16/2022	Lakeview St	2180-2192	4481354	June 19, 2022
6/15/2022	Oakbridge Pkwy	217-260	4120872	June 17, 2022
6/15/2022	Hallmark Court	2003-2020	4480274	June 17, 2022
6/15/2022	Nottingham Road	2206-2269	4480274	June 17, 2022
6/13/2022	Memphis Rd	727-750	4480014	June 17, 2022
6/13/2022	Nashville Rd	701-930	4480014	June 17, 2022
6/13/2022	Corona Del Mar Street	318-452	4479868	June 14, 2022
6/12/2022	Trimble Dr	1101-1129	4479847	June 14, 2022
6/10/2022	North Galloway Rd	3719	4478635	June 14, 2022
6/9/2022	Palo Alto Drive	4121-4128	4478352	June 13, 2022
6/8/2022	Honey Tree West Lane	1204-1230	4478176	June 10, 2022
6/4/2022	Sandpipers Dr	5700-5748	4477721	June 6, 2022
6/4/2022	East Main Street	1002-1149	4476760	June 6, 2022
6/3/2022	Lazy Lake Drive North	3586-3635	4476471	June 6, 2022
6/3/2022	Dade Avenue	501-613	4476520	June 4, 2022
6/3/2022	Herschell Street	1304-1410	4476520	June 4, 2022
6/3/2022	Beech Avenue	501-613	4476520	June 4, 2022
6/2/2022	Charnes Drive	2001-2021	447460	June 4, 2022
6/2/2022	George Jenkins Blvd.	1203-1239	4476196	June 4, 2022
6/2/2022	Highland Village Community	all	4105071	June 4, 2022
6/2/2022	Emerald Cove Loop	403-475	4105071	June 4, 2022
6/2/2022	Fitzgerald Rd	250-621	4105071	June 4, 2022
6/1/2022	Exploration Ave	4625-4740	4474345	June 3, 2022
6/1/2022	Innovation Drive	3555-3996	4474345	June 3, 2022
5/31/2022	Vintage View Pass	5407-5506	4474162	June 2, 2022
5/26/2022	Great Oak Dr	5349-5345	4470897	May 27, 2022
5/25/2022	East Belmar St	401-444	4468966	May 27, 2022
5/24/2022	Lake Hunter Dr	90	4470347	May 25, 2022
5/24/2022	Hartsell Ave	1104-1320	4470347	May 25, 2022
5/23/2022	East Edgewood Dr	1266-1518	4470461	May 25, 2022
5/22/2022	Skyview Court	1501-1549	4470169	May 24, 2022
5/22/2022	Dogwood Drive	3010-3024	4470169	May 24, 2022
5/22/2022	Redbud Lane	1501-1614	4470169	May 24, 2022
5/22/2022	Blue Lake Drive	1504-1520	4470169	May 24, 2022
5/22/2022	Haley Lane	1504-1515	4470169	May 24, 2022
5/22/2022	Heather Way	3010-3039	4470169	May 24, 2022
5/22/2022	Sego Lane	3003-3047	4470169	May 24, 2022
5/20/2022	Buttercup Court	2209-2240	4468909	May 22, 2022
5/20/2022	Buttercup Drive	805-1090	4468909	May 22, 2022
5/19/2022	Faye Circle North	304-324	4466019	May 21, 2022
5/19/2022	Faye Circle South	304-326	4466019	May 21, 2022
5/19/2022	Faye Circle East	3303-4426	4466019	May 21, 2022
5/17/2022	Wayman St	2033-2011	4465802	May 19, 2022
5/17/2022	South Wabash	510-616	4465802	May 19, 2022
5/17/2022	West Hickory St	2046-2008	4465802	May 19, 2022
5/17/2022	Elizabeth St	2114-2206	4465802	May 19, 2022
5/17/2022	Old Tampa Hwy	2100-2330	4465802	May 19, 2022
5/16/2022	Lake Victoria Dr	5672, 5675, 5685	4465576	May 19, 2022
5/13/2022	Wildflower Dr	4705-4805	4464083	May 15, 2022
5/12/2022	Kendrick Lane	1831-2065	4461353	May 14, 2022
5/12/2022	White Ibis Road	3901-3997	4461406	May 15, 2022
5/12/2022	South Clayton Ave	801-832	4463749	May 13, 2022
5/11/2022	Lori Lane North	3408-3537	4463705	May 13, 2022
5/11/2022	Lori Lane West	1807-1823	4463705	May 13, 2022
5/10/2022	Howard Roberts Rd	All	4460130	May 12, 2022
5/10/2022	Fish Hatchery Rd	703-941	4460130	May 12, 2022
5/10/2022	David Street	5209	4105071	May 12, 2022
5/10/2022	Lake Harris Drive	302	4105071	May 12, 2022
5/9/2022	Lake Larch Loop	804-828 (Even Numbers Only)	4462967	May 12, 2022
5/9/2022	Atlantic Road	1009-1116	4461492	May 12, 2022
5/6/2022	Beech Ave	501-613	4461511	May 8 2022
5/6/2022	Herchell Street	1304-1412	4461511	May 8, 2022
5/6/2022	Periwinkle Court	1305-1440	4461400	May 7, 2022
5/5/2022	West 13th Street	1002-1133	4456519	May 7, 2022
5/5/2022	Southcrest Boulevard	3412-3523	4460647	May 11, 2022
5/5/2022	Woodland Avenue	1222-1302	4460611	May 6, 2022
5/5/2022	Enchanted Drive	1201	4460611	May 6, 2022
5/5/2022	Morgan Combee Road	1407 and 2805	4460611	May 6, 2022
5/5/2022	West Memorial Blvd	1250-1180	4457013	May 6, 2022
5/5/2022	North Marion Avenue	1019-1105	4457013	May 6, 2022
5/4/2022	Delrose Drive East	2353-2639	4460574	May 6, 2022
5/4/2022	Fitzgerald Road	252-424	4105071	May 6, 2022
5/4/2022	Woodhill Drive North	328-366	4460549	May 6, 2022
5/3/2022	Eden Parkway	2111-2335	4460398	May 5, 2022
5/3/2022	Heritage Landings Drive	1325-1375	4454831	May 5, 2022
4/29/2022	College Ave	708-837	4457123	April 30, 2022
4/28/2022	Woodhill Dr South	367-405	4457161	April 30, 2022
4/27/2022	West Shady Lane	614-725	4456757	April 29, 2022
4/27/2022	Evermore Court	2849-2854	4456452	April 28, 2022
4/27/2022	Lunar Circle	2922-2063	4456452	April 28, 2022
4/27/2022	Galaxy Lane	2920-3009	4456452	April 28, 2022
4/27/2022	Jupiter Street	1712-1919	4456452	April 28, 2022
4/27/2022	Kirkswood Court	605-650	4430949	April 28, 2022
4/27/2022	Shady Lake Lane	5005-5035	4430949	April 28, 2022
4/25/2022	Suwannee Ave	704-770	4456407	April 27, 2022
4/24/2022	Lake Parker Dr.	1220-1234	4456215	April 26, 2022
4/24/2022	Buena Vista St.	513-805	4456215	April 26, 2022
4/21/2022	Country Loop South	2213-2336	4454729	April 23, 2022
4/21/2022	Country Loop West	3808-3911	4454729	April 23, 2022
4/21/2022	Country Loop North	2326	4454729	April 23, 2022
4/21/2022	Newport Ave	2401-2505	4454223	April 22, 2022
4/20/2022	Lakeland Hills	ODD Addresses only: 1507-1635	4454502	April 22, 2022
4/20/2022	Druid	515-703	4454502	April 22, 2022
4/20/2022	Crawford	510-706	4454502	April 22, 2022
4/20/2022	Gilmore	1615	4454502	April 22, 2022
4/20/2022	Lakehurst	505-702	4454502	April 22, 2022
4/20/2022	Collins Lane	2235-2345	4454223	April 22, 2022
4/20/2022	Newport Ave	2611-2708	4454223	April 22, 2023
4/20/2022	Easton Drive	1332-1419	4454223	April 22, 2023
4/19/2022	Wildcat Run	3712-3785	4453682	April 22, 2022
4/19/2022	Magnolia Street	2002-2021	4453683	April 23, 2022
4/19/2022	Grady Lane	602-740	4453683	April 23, 2022
4/19/2022	West Parker St	2000, 2008, 2027, 2033	4453569	April 21, 2022
4/19/2022	North Grady Ave	740	4453569	April 21, 2022
4/16/2022	Jefferson Dr	1300-1396	4453570	April 20, 2022
4/19/2022	Bassedena Circle South	221-441	4453403	April 21, 2022

What is a Boil Water Notice?

On April 30th, 2021, City of Lakeland Water Utilities implemented a new way that embraces technology to notify customers when important events happen like: Precautionary Boil Water Notices, Planned Water Outages, etc.

For the past several decades, City of Lakeland crews would manually hang a notice called a door hanger on the front doors of impacted customers. This system is antiquated and a common complaint from customers is that they don’t typically use the front door and may enter through the garage or a side door. Those types of notifications are now being sent directly to the customer through a phone call, text message, or email that is associated with the customer’s Water Utility account.

Bill Anderson, Director of Water Utilities said, “Notification systems using the latest technology have been around and used by some of our neighboring communities for years. I’m excited that we will be adopting this type of direct contact method going forward. We want our customers to be safe and know the issues that may be impacting them. A direct contact method almost like the reverse 911 systems is a much better way to keep our citizens informed compared to a door hanger that oftentimes is missed by the customer.”

To ensure utility customers continue to receive important notifications, it is critical that each customer provide Lakeland Electric Customer Service with their contact information and update it when necessary. This can be done through the Customer Portal at LakelandElectric.com or by contacting Lakeland Electric Customer Service at 863.834.9535.

Customers impacted by a notification message will receive it in the following order:

1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

During this notification process, customers will be asked to confirm receipt of the message. If a customer does not confirm receipt of the notification, their next contact method will be used to inform them of this notification. Once a customer confirms, the system will stop and recognize receipt of the notification.

These important messages will inform the impacted customer of the situation and reason for notification. At no time, will these notifications ask for any personal information or request payment. Customers reached by phone or text will be asked to respond by pressing a confirmation code so the system recognizes the customer was reached and the notification message was delivered.

What is a Precautionary Notice?

The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

Water Treatment

A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

Household Treatment Tips

Boil water for one minute and cool before use. Follow these tips:

Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
Discard any ice from automatic ice-makers.
Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
Allow the water to run until it is clear before washing clothes.

Notice Delivery

Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants.

Customers impacted by a notification message will receive the lift notice in the same manner. Precautionary Boil Water notices and Lift notices will be delivered in the following order:

1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

For additional Precautionary Boil Water Notice or Water Quality questions please call (863) 834-6802.