Boil Water Notices

Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

• Current Boil Water Notices

  Updated 9/18/2019 at 3:06 PM
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  PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

  Date Issued	Street	Address (Range)	Number Connections	Work Order	Date Rescinded
  September 18, 2019	Hardin Combee Rd	2727-2739	6	3877504
  September 18, 2019	Canal Dr W	1005	1	3877504
  September 18, 2019	Buttercup Dr	961-2209	40	3970514
  September 15, 2019	Valley View Dr	4604	1	3969447
  September 15, 2019	Hallam	1212	1	3969447
  September 13, 2019	Eastway Dr S	325-108	31	3967970	September 16, 2019
  September 11, 2019	Cleveland Heights Blvd	3520	Entire Complex	3967270	September 13, 2019
  September 11, 2019	Eastway Dr	304-639	40	3967270	September 13, 2019
  September 6, 2019	Canyon Crest Dr	2576-2784	41	3964448	September 8, 2019
  September 6, 2019	Sleepy Hill Oaks St	3440-3405	18	3964317	September 8, 2019
  September 6, 2019	Sleepy Hill Oaks St	3406-3441	18	3964172	September 8, 2019
  September 5, 2019	Oakpark Dr	3157-3219	21	3963996	September 7, 2019
  September 2, 2019	Maple Hill Dr	2010-2342	45	3963334	September 5, 2019
  August 30, 2019	Sylvester Rd	2154-2203	5	3961128	September 2, 2019
  August 29, 2019	Skiff Av	4507-4526	20	3960202	August 31, 2019

   

• What is a Boil Water Notice?

  You may receive a "hang tag" or other form of written notice on your front door, or hear a news report on the radio, television, or through social media that a precautionary boil water notice has been issued for your neighborhood. Specific details about the event will be listed on the notice left at your door.  A contact number is also provided for additional information if needed.

• What is a Precautionary Notice?

  The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

• Water Treatment

  A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

• Household Treatment Tips

  Boil water for one minute and cool before use. Follow these tips:

  • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
  • Discard any ice from automatic ice-makers.
  • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
  • Allow the water to run until it is clear before washing clothes.
• Notice Delivery

  Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you received a notice on your door that an advisory has been issued, you also will receive a hand-delivered notice when the alert has been lifted. If you heard the news through the media, the lift notice will be issued the same way.