Boil Water Notices | City of Lakeland

Current Boil Water Notices

Updated 11/25/2022 at 3:34 PM

Please note: Website does not automatically update when notices are sent, please use Everbridge phone, text, and email communications as your primary source for boil water notices and rescind communications.

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PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

Date Issued	Street Name	Address Range	Work Order	Date Rescinded
11/24/2022	Concordia Ct	3501-3522	4557480
11/24/2022	Danes Ct	1906-2051	4557480
11/23/2022	Arrow Wood Drive	3422-3476	4555599	November 24, 2022
11/21/2022	Leisure Place	419-531	4556965	November 23, 2022
11/21/2022	Berknor Drive	519-527	4556965	November 23, 2022
11/21/2022	Lazy Lake Drive East	521-533	4556965	November 23, 2022
11/21/2022	Lazy Lake Drive South	3527-3681	4556965	November 23, 2022
11/21/2022	Lazy Lake Drive West	419-535	4556965	November 23, 2022
11/21/2022	Oak Ridge East	402-546	4556965	November 23, 2022
11/21/2022	Oak Ridge West	403-547	4556965	November 23, 2022
11/21/2022	West Lake Parker Dr	1104-1220	4557027	November 24, 2022
11/21/2022	Myrtle Hill Dr West	5811-5930	4550723	November 23, 2022
11/18/2022	Grandbury Grove Rd	2699-2751	4555611	November 21, 2022
11/18/2022	South Fern Rd	106-110	4555734	November 20, 2022
11/18/2022	Lake Bonny Dr West	1400-1438	4555734	November 20, 2022
11/18/2022	East Main St	1401-1421 (Odd only)	4555734	November 20. 2022
11/18/2022	East Memorial Blvd	2930-2940	4555660	November 23, 2022
11/17/2022	Josephine St	1207-1248	4555616	November 20, 2022
11/17/2022	Parkland Ct	5205-5260	4555412	November 18, 2022
11/16/2022	Laurel Hill	503-535	4555383	November 19, 2022
11/16/2022	Whitman Dr	3403-3440	4555314	November 18, 2022
11/15/2022	Reynolds Rd	1610, Lots 101-160	4554877	November 17, 2022
11/14/2022	Normandy St	ALL	4554863	November 16, 2022
11/14/2022	West Highland St	314-524	4554630	November 16, 2022
11/13/2022	Robson St	410	4554610	November 14, 2022
11/13/2022	Hennessee St	420	4554610	November 14, 2022
11/13/2022	West Carver St	421, 501	4554610	November 14, 2022
11/10/2022	Hilton Dr	3404	4552611	November 11, 2022
11/10/2022	Stoneway Dr	3402, 3408	4552611	November 11, 2022
11/9/2022	Easton Dr	805	4552544	November 11, 2022
11/9/2022	Lake Hollingsworth Dr	940-950	4552544	November 11, 2022
11/9/2022	Coventry Ave	2203-2814	4552544	November 11, 2022
11/8/2022	Feather Dr	3810-3878	4552353	November 12, 2022
11/4/2022	West Carole St	853-938	4470235	November 7, 2022
11/3/2022	East Lemon St	1043, 1101, 1113, 1120, 1140	4549505	November 5, 2022
11/2/2022	Kiwanis Ave	2512-2624	4549247	November 4, 2022
11/2/2022	Forest Hills Dr	4200-4242	4549295	November 4, 2022
11/2/2022	South Florida Ave	2104	4549132	November 3, 2022
11/2/2022	East Beacon Rd	117-421	4549132	November 3, 2022
10/31/2022	Antigua Ct.	5101-5118	4548827	November 2, 2022
10/31/2022	Saint Vincent Terrace	3314-3322	4548827	November 2, 2022
10/30/2022	Hibiscus Dr. E	115-420	4545921	November 3, 2022
10/29/2022	Carolina Ave.	2515-2103-2120	4545921	November 3, 2022
10/29/2022	East Beacon Rd.	503	4545921	November 3, 2022
10/28/2022	1610 Reynolds Rd.	21-80	4545847	October 29, 2022
10/27/2022	Whitten Rd.	3025	4545652	October 29, 2022
10/27/2022	Gateway Blvd.	5001-5030	4545652	October 29, 2022
10/26/2022	Geneva Dr.	2290-2333	4544610	October 27,2022
10/24/2022	Saddle Creek Rd.	2730, 2805	4544043	October 27, 2022
10/24/2022	Sandford Rd.	2015-2120	4544043	October 27, 2022
10/24/2022	East Palmetto St.	1015-1131	4544044	October 27, 2022
10/23/2022	Jungle St.	2228-2248	4544031	October 25, 2022
10/23/2022	United Dr.	2315-2335	4544031	October 25, 2022
10/23/2022	Lake View St.	2180-2235	4544031	October 25, 2022
10/23/2022	Lake Parker Dr. East	913-1201	4544031	October 25, 2022
10/23/2022	Sandford Rd.	2015-2120	4544027	October 27, 2022
10/23/2022	Saddle Creek Rd.	2805	4544027	October 27, 2022
10/23/2022	Southern Ave.	1005-1047	4544019	October 24, 2022
10/23/2022	West Patterson St.	1003-1104	4544019	October 24, 2022
10/23/2022	South Terry Ave.	1104, 1013-1149	4544019	October 24, 2022
10/21/2022	Wildwood West	1003-1034	4542970	October 23, 2022
10/20/2022	Fern Place	1403-1539 (Odd Only)	4542769	October 22, 2022
10/20/2022	Redwood Ave.	2903-3027	4541851	October 22, 2022
10/20/2022	Mabel Ave.	610-621	4541804	October 21, 2022
10/19/2022	Drane Field Rd.	4860	4541592	October 21, 2022
10/19/2022	North Stella Avenue	601-618	4541720	October 22, 2022
10/15/2022	West 8th St.	636-646	4500068	October 17, 2022
10/13/2022	Fairway Dr.	1150-1386	4539030	October 16, 2022
10/13/2022	5,6,7,8 and 9 Iron Dr.	All	4539030	October 16, 2022
10/13/2022	West Carole St.	903-932	4507530	October 17, 2022
10/12/2022	East Beacon Rd.	503	4539103	October 15, 2022
10/12/2022	Carolina Ave.	2112 and 2120	4539103	October 15, 2022
10/11/2022	Lake in the Wood Court	All	4538798	October 14, 2022
10/11/2022	Lake in the Woods Blvd.	All	4538798	October 14, 2022
10/11/2022	Wildwood West	103-104	4538770	October 14, 2022
10/10/2022	2600 Harden Blvd. (Janet St.)	320-331	4538704	October 12, 2022
10/10/2022	2600 Harden Blvd. (Justine Ave.)	354-373	4538704	October 12, 2022
10/8/2022	Carolina Avenue	2112-2120	4536787	October 9, 2022
10/8/2022	East Beacon Rd.	503	4536787	October 9, 2022
10/7/2022	Colonnades Circle North	1503-1548	4536364	October 8, 2022
10/7/2022	Colonnades Circle South	1404-1444	4536364	October 8, 2022
10/7/2022	Colonnades Circle East	4802-4978	4536364	October 8, 2022
10/7/2022	Colonnades Club Blvd.	4803-4972	4536364	October 8, 2022
10/7/2022	Goldenview Lane	4801-4960	4536364	October 8, 2022
10/7/2022	East Crawford St.	519-623	4536517	October 8, 2022
10/7/2022	Lakehurst St.	701-748	4536517	October 8, 2022
10/5/2022	Schooner Avenue	4552-4577	4535182	October 7, 2022
10/5/2022	Lakeland Harbor Circle	4740-4754	4535182	October 7, 2022
10/4/2022	Shawnee Trail	All	4534948	October 7, 2022
10/4/2022	Rhino Rd.	2845-2861	4526425	October 6, 2022
10/4/2022	Mine and Mill Rd	2824-2860	4526425	October 6, 2022
10/4/2022	Sea Oats Circle East	1202-1258	4534802	October 6, 2022
10/4/2022	Sea Oats Circle South	2519-2547	4534802	October 6, 2022
10/4/2022	1610 Reynolds Road	161-373	4534788	October 5, 2022
10/3/2022	Antigua Court	5101-5118	4534379	October 4, 2022
10/3/2022	Saint Vincent Terrace	3307-3385	4534379	October 4, 2022
10/3/2022	Dan Unie Lane	3603-3622	4534393	October 5, 2022
10/3/2022	Colbert Rd	5018-5130	4534393	October 5, 2022
10/3/2022	Lakeview St	2180-2192	4534453	October 5, 2022
10/3/2022	East Lake Parker Dr	913-1201	4534453	October 5, 2022
9/29/2022	Virginia Court	703-1727	4532936	October 2, 2022
9/29/2022	Strain Blvd	710-731	4532860	October 2, 2022
9/29/2022	Emma St	804-905	4532860	October 2, 2022
9/29/2022	Royal Court South	3616-3617	4532893	October 1, 2022
9/29/2022	Royal Court North	3605-3618	4532893	October 1, 2022
9/28/2022	Brighton Way	1124-1303	4532899	October 2, 2022
9/28/2022	Crystal Park North	2310-2331	4532896	October 1, 2022
9/28/2022	Crystal Park South	2302-2322	4532896	October 1, 2022
9/28/2022	Crystal Park Circle	1603-1617	4532896	October 1, 2022
9/27/2022	Whitman Dr	3403-3440	4532610	September 28, 2022
9/24/2022	Hollingsworth Hills Ave	2210-2626	4532255	September 27, 2022
9/24/2022	Kettles Ave	1502-1537	4532238	September 26, 2022
9/24/2022	West Thomas St	630-729	4532238	September 26, 2022
9/24/2022	Tillery Road	5245-5345	4530021	September 25, 2022
9/23/2022	Carleton Place	3201-3234	4529925	September 24, 2022
9/23/2022	Lori Lane West	1807-1905	4529930	September 25, 2022
9/23/2022	Lori Lane North	All	4529930	September 25, 2022
9/23/2022	Lisa Lane	All	4529930	September 25, 2022
9/21/2022	East Main Street	1002-1145	4528707	September 24, 2022
9/21/2022	Arlington River Dr	5403-5440	4528606	September 23, 2022
9/20/2022	North Vermont Ave	802-940	4528328	September 23, 2022
9/19/2022	West Lake Parker Dr	1938	4524041	September 21, 2022
9/19/2022	East Bella Vista St	801-939	4524041	September 21, 2022
9/19/2022	Groveland Lane	1205-1254	4528197	September 21, 2022
9/19/2022	Azalea St	110-207	4528092	September 20, 2022
9/19/2022	Carolyn Dr	102	4528092	September 20, 2022
9/14/2022	S Florida Ave	3434	4526419	September 17, 2022
9/14/2022	High View Lane	215-403	4526419	September 17, 2022
9/13/2022	Kiwanis Ave	2402-2429	4526043	September 16, 2022
9/13/2022	Optimist Dr	1717-1829	4526043	September 16, 2022
9/13/2022	South Civitan Ave	1707-1837	4526043	September 16, 2022
9/12/2022	Yarbrough Lane	6028	4525763	September 15, 2022
9/12/2022	Featherwood Trail	3704-3875	4525763	September 15, 2022
9/12/2022	Rosshire Ct	1703-1744	4525739	September 14, 2022
9/10/2022	Oakview Ln	6220-6330	4524312	September 12, 2022
9/9/2022	1610 Reynolds Road	# 220-251	4523985	September 10, 2022
9/8/2022	Browning Road	935-1030	4522950	September 9, 2022
9/6/2022	Monroe Springs Way	5701-5765	4522280	September 7, 2022
9/6/2022	Micanope Crescent Dr	4457-4514	4522273	September 8, 2022
9/2/2022	East Memorial Blvd.	1115	4520594	September 4, 2022
9/1/2022	West Oak Dr	536-551	4520636	September 3, 2022

What is a Boil Water Notice?

On April 30th, 2021, City of Lakeland Water Utilities implemented a new way that embraces technology to notify customers when important events happen like: Precautionary Boil Water Notices, Planned Water Outages, etc.

For the past several decades, City of Lakeland crews would manually hang a notice called a door hanger on the front doors of impacted customers. This system is antiquated and a common complaint from customers is that they don’t typically use the front door and may enter through the garage or a side door. Those types of notifications are now being sent directly to the customer through a phone call, text message, or email that is associated with the customer’s Water Utility account.

Bill Anderson, Director of Water Utilities said, “Notification systems using the latest technology have been around and used by some of our neighboring communities for years. I’m excited that we will be adopting this type of direct contact method going forward. We want our customers to be safe and know the issues that may be impacting them. A direct contact method almost like the reverse 911 systems is a much better way to keep our citizens informed compared to a door hanger that oftentimes is missed by the customer.”

To ensure utility customers continue to receive important notifications, it is critical that each customer provide Lakeland Electric Customer Service with their contact information and update it when necessary. This can be done through the Customer Portal at LakelandElectric.com or by contacting Lakeland Electric Customer Service at 863.834.9535.

Customers impacted by a notification message will receive it in the following order:

1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

During this notification process, customers will be asked to confirm receipt of the message. If a customer does not confirm receipt of the notification, their next contact method will be used to inform them of this notification. Once a customer confirms, the system will stop and recognize receipt of the notification.

These important messages will inform the impacted customer of the situation and reason for notification. At no time, will these notifications ask for any personal information or request payment. Customers reached by phone or text will be asked to respond by pressing a confirmation code so the system recognizes the customer was reached and the notification message was delivered.

What is a Precautionary Notice?

The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

Water Treatment

A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

Household Treatment Tips

Boil water for one minute and cool before use. Follow these tips:

Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
Discard any ice from automatic ice-makers.
Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
Allow the water to run until it is clear before washing clothes.

Notice Delivery

Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants.

Customers impacted by a notification message will receive the lift notice in the same manner. Precautionary Boil Water notices and Lift notices will be delivered in the following order:

1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

For additional Precautionary Boil Water Notice or Water Quality questions please call (863) 834-6802.