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Boil Water Notices


Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

  • Current Boil Water Notices

    Updated 2/20/2020 at 4:06 PM
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    PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

    Date Issued Street Address (Range) Number Connections Work Order Date Rescinded
    February 20, 2020 N Ohio Av 630 1 4048794  
    February 20, 2020 W Memorial Bl 730 1 4048794  
    February 20, 2020 Crystal Lake Acres Dr 2619-2669 14 4051045  
    February 19, 2020 N Vermont Av 609-719 9 4050652  
    February 18, 2020 Nottingham Rd 2211-2227 12 4043989 February 20, 2020
    February 18, 2020 Hallmark Ct 2003-2018 12 4043989 February 20, 2020
    February 17, 2020 Savannah Av 802-934 20 4049952 February 19, 2020
    February 17, 2020 Nansemond Av 502-536 26 4049898 February 20, 2020
    February 17, 2020 Freemason St 2331-2335 26 4049898 February 20, 2020
    February 17, 2020 Hampton Av 533 1 4049898 February 20, 2020 
    February 17, 2020 4th St SE 5459 1 4049765 February 19, 2020 
    February 14, 2020 Valley High Dr 3101-3169 28 4048861 February 16, 2020 
    February 14, 2020 Hanover Ln 5136-5160 8 4048554 February 16, 2020 
    February 13, 2020 Chabett Av 2705-3012 28 4048466 February 16, 2020
    February 10. 2020 Memorial Bl 2320-2304 16 4046012 February 13, 2020 
    February 10, 2020 Wassena Av 906-937 16 4046012 February 13, 2020
    February 10, 2020 S Wilson Av 433-532 13 4044381 February 13, 2020 
    February 6, 2020 W Marjorie St 1111-1140 15 3971166 February 8, 2020
    February 4, 2020 Carpenters Way 707 (1-60) 86 4043302 February 6, 2020 
    February 4, 2020 Staffordshire Dr 4101-4228 86 4043302 February 6, 2020 
    February 4, 2020 Worchester Ct 505-529 6 4043237 February 6, 2020 
    January 30, 2020 S New York Ave 1404 1 4041095 February 1, 2020 
    January 30, 2020 Garden Chase Dr 2255-2321 20 4040921 February 1, 2020
    January 28, 2020 Garden Chase Dr 2255-2321 20 4040686 February 1, 2020 

     

  • What is a Boil Water Notice?

    You may receive a "hang tag" or other form of written notice on your front door, or hear a news report on the radio, television, or through social media that a precautionary boil water notice has been issued for your neighborhood. Specific details about the event will be listed on the notice left at your door.  A contact number is also provided for additional information if needed.

  • What is a Precautionary Notice?

    The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

  • Water Treatment

    A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

  • Household Treatment Tips

    Boil water for one minute and cool before use. Follow these tips:

    • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
    • Discard any ice from automatic ice-makers.
    • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
    • Allow the water to run until it is clear before washing clothes.
  • Notice Delivery

    Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you received a notice on your door that an advisory has been issued, you also will receive a hand-delivered notice when the alert has been lifted. If you heard the news through the media, the lift notice will be issued the same way.