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Boil Water Notices


Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

  • Current Boil Water Notices

     


     

    Updated 9/30/2023 at 12:25 PM


    Please note: The website does not automatically update when notices are sent. Please use Everbridge phone, text, and email communications as your primary source for boil water notices and rescind communications. If you need to update your contact information in our system, please contact Lakeland Electric Customer Service at (863) 834-9535.


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    Planned Outages:

    • The City of Lakeland Water Utilities is scheduling a temporary water outage for addresses 749 - 853 North Grady Ave and 1917 West Parker Street from 10-02-2023 09:00 AM through 10-02-2023 03:00 PM. This notice is associated with order number 4722974.
    • The City of Lakeland Water Utilities is scheduling a temporary water outage for addresses 3334 - 3205 J and J Manor Road, 3338 - 3204 Roy Burt Road, and 2615 - 2605 Sutton Road from 09-27-2023 09:00 AM through 09-27-2023 03:00 PM. This notice is associated with order number 4603634.

      Following this temporary water outage, the City of Lakeland Water Utilities will issue a precautionary boil water notification. During this time, we advise that all water used for consumption be boiled prior to consumption. A rolling boil of one minute is sufficient. As an alternative, bottled water may be used. 

     


    PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

    Date Issued

    Street Name

    Address Range

    Work Order

    Date Rescinded

    9/30/2023

    Garden Drive South

    470-615

    4725194

     

    9/30/2023

    Olive Street

    1307

    4725192

     

    9/30/2023

    Dixon Street

    1310

    4725192

     

    9/29/2023

    Waterview Blvd.

    All

    4724125

     

    9/29/2023

    Waterview Point

    All

    4724125

     

    9/29/2023

    Water's Edge

    All

    4724125

     

    9/29/2023

    Captiva Point

    All

    4724125

     

    9/29/2023

    Anchor Way

    All

    4724125

     

    9/29/2023

    Buccaneer Drive

    All

    4724125

     

    9/29/2023

    Pirate's Way

    All

    4724125

     

    9/28/2023

    Shelley Court

    5003-5027

    4723604

    September 29, 2023

    9/26/2023

    Otter Creek Court

    3102-3202

    4722843

    September 27, 2023

    9/25/2023

    Chestnut Woods Dr.

    2458-2584

    4722821

    September 27, 2023

    9/24/2023

    North Florida Ave

    3334

    4722179

    September 27, 2023

    9/24/2023

    Hennessee Street

    110-420

    4722179

    September 27, 2023

    9/23/2023

    Edith Ave

    1400-1414

    4722614

    September 27, 2023

    9/23/2023

    North Davis Ave

    1408-1475

    4722614

    September 27, 2023

    9/21/2023

    Lunar Circle

    2922-2962

    4719886

    September 23, 2023

    9/21/2023

    Jupiter Street

    1911-1922

    4719886

    September 23, 2023

    9/20/2023

    Rocky Pointe Drive

    1697-1846

    4719743

    September 22, 2023

    9/19/2023

    Irby Lane West

    6119

    4719423

    September 21, 2023

    9/19/2023

    Stoneway Drive

    3414-3431

    4719304

    September 21, 2023

    9/19/2023

    Baird Avenue

    3525

    4718306

    September 20. 2023

    9/19/2023

    West Crescent Drive

    116-627

    4718306

    September 20. 2023

    9/16/2023

    Wisteria Ln.

    2020-2048

    4717099

    September 18, 2023

    9/16/2023

    Inverness Court

    4210-4315

    4717099

    September 18, 2023

    9/16/2023

    Inverness Dr.

    1816-1916

    4717099

    September 18, 2023

    9/15/2023

    Hallam View Lane

    4547

    4717256

    September 17, 2023

    9/13/2023

    Crevasse Street

    117-623

    4716144

    September 15, 2023

    9/9/2023

    Great Bear Drive

    6501-6649

    4713726

    September 10, 2023

    9/8/2023

    Chabett Ave.

    2806-3012

    4603634

    September 10, 2023

    9/7/2023

    Jeremy Avenue

    331-356

    4713713

    September 9, 2023

    9/5/2023

    Barnie Lane

    2802-2831

    4704023

    September 7, 2023

    9/3/2023

    Waterview Boulevard West

    1114-1239

    4711468

    September 6, 2023

    9/3/2023

    English Drive

    5277-5364

    4711457

    September 5, 2023

    9/1/2023

    3625 New Jersey Rd

    Units 117-148

    4710271

    September 3, 2023

    8/28/2023

    Shelly Pl

    1502-1508

    4708972

    August 30, 2023

    8/28/2023

    Kipling Ln

    1504-1518

    4708972

    August 30, 2023

    8/28/2023

    Kilmer Dr

    3302-3391

    4708972

    August 30, 2023

    8/28/2023

    Williamsburg Square

    1515-1666

    4708972

    August 30, 2023

    8/28/2023

    Shorewood Ct

    1476-1492

    4708972

    August 30, 2023

    8/28/2023

    Shorewood Dr

    1404-1497

    4708972

    August 30, 2023

    8/26/2023

    940 Fenton Ln

    Units 3-16

    4708960

    August 28, 2023

    8/25/2023

    Buttercup Dr

    902-922

    4706608

    August 30, 2023

    8/25/2023

    N Frontage Rd

    4343

    4706368

    August 28, 2023

    8/25/2023

    Swindle Rd

    4660-4949

    4706368

    August 28, 2023

    8/24/2023

    S Florida Ave

    4620-4710

    4705455

    August 27, 2023

    8/24/2023

    S Florida Ave

    4505-4719

    4705455

    Augst 27, 2023

    8/24/2023

    E Alamo Dr

    105-215

    4705455

    August 27, 2023

    8/23/2023

    Birchwood Lp

    1666-1729

    4705433

    August 25, 2023

    8/23/2023

    Ariana St

    121

    4705140

    August 25, 2023

    8/22/2023

    Cumberland St

    906-957

    4695543

    August 25, 2023

    8/22/2023

    Winfree Ave

    702-758

    4695543

    August 25, 2023

    8/20/2023

    Highlands Place Cr

    4709-4781

    4703995

    August 21, 2023

    8/20/2023

    Highlands Place Dr

    4602-4871

    4703995

    August 21, 2023

    8/20/2023

    Highlands Place Ct

    4701-4732

    4703995

    August 21, 2023

    8/20/2023

    Highlands Place Blvd

    724-734

    4703995

    August 21, 2023

    8/20/2023

    Windchime Ln

    3973-4078

    4703996

    August 22, 2023

    8/18/2023

    N Brunnell Pkwy

    709-842

    4702992

    August 21, 2023

    8/18/2023

    George Jenkins Blvd

    1325-1601

    4702814

    August 20, 2023

    8/18/2023

    N Brunnell Prkwy

    215-303

    4702814

    August 20, 2023

    8/16/2023

    Gateway Blvd

    5001 and 5030

    4701708

    August 18, 2023

    8/16/2023

    Tahoe Dr

    2487-2521

    4700709

    August 18, 2023

    8/15/2023

    Great Bear Dr

    6505-6568

    4700527

    August 17, 2023

    8/15/2023

    Crystal Park Cr

    1604-1624

    4700111

    August 18, 2023

    8/15/2023

    S Crystal Lake Dr

    2238-2337

    4700111

    August 18, 2023

    8/12/2023

    Oak Ridge E

    402-449

    4698357

    August 15, 2023

    8/12/2023

    Oak Ridge W

    403-448

    4698357

    August 15, 2023

    8/11/2023

    Region Ct

    5300

    4698085

    August 14, 2023

    8/9/2023

    Bridgefield Dr

    3504

    4696763

    August 11, 2023

    8/9/2023

    Whitestone Ct

    804, 807, 812, 820, 828

    4696763

    August 11, 2023

    8/8/2023

    Royal Glen Dr

    705-742

    4695482

    August 9, 2023

    8/4/2023

    Periwinkle Ct

    1302-1440

    4692888

    August 6, 2023

    8/3/2023

    Interstate Dr

    2400

    4692245

    August 5, 2023

    8/3/2023

    Ellerby Wy

    520-707

    4649727

    August 5, 2023

    8/1/2023

    Primrose Ct

    All

    4691902

    August 3, 2023

    8/1/2023

    Periwinkle Ct

    All

    4691902

    August 3, 2023

    8/1/2023

    Wildflower Dr

    4817-4955

    4691902

    August 3, 2023

    7/31/2023

    Josephine St

    1802-1940

    4691608

    August 2, 2023

    7/31/2023

    Plateau Av

    926

    4691608

    August 2, 2023

    7/31/2023

    W Greenwood St

    953

    4691608

    August 2, 2023

    7/31/2023

    Ruby St

    1802-1838

    4691608

    August 2, 2023

    7/31/2023

    Oakhill St

    1802-1834

    4691608

    August 2, 2023

    7/31/2023

    Marjorie St

    1806-1832

    4691608

    August 2, 2023

    7/31/2023

    Dorthey St

    1802-1838

    4691608

    August 2, 2023

    7/31/2023

    Southern Ave

    956-702

    4691608

    August 2, 2023

    7/30/2023

    W Lake Parker Dr

    1104-1220

    4690980

    August 2, 2023

    7/28/2023

    Mallard Dr

    5754-5825

    4689256

    July 30, 2023

    7/27/2023

    Dovehollow Drive

    3702 - 3867

    4687092

    July 28, 2023

    7/26/2023

    Pinedale Ave

    ALL

    4686705

    July 28, 2023

    7/26/2023

    Maplewood Ave

    ALL

    4686705

    July 28, 2023

    7/26/2023

    Redwood Ave

    ALL

    4686705

    July 28, 2023

    7/26/2023

    Warrington Ave

    ALL

    4686705

    July 28, 2023

    7/26/2023

    Oxford Ave

    ALL

    4686705

    July 28, 2023

    7/26/2023

    East Edgewood

    837 - 1526

    4686705

    July 28, 2023

    7/25/2023

    Bryan Avenue

    ALL

    4686152

    July 26, 2023

    7/25/2023

    Charlotte Circle East

    ALL

    4686152

    July 26, 2023

    7/25/2023

    Charlotte Circle North

    ALL

    4686152

    July 26, 2023

    7/24/2023

    Cumberland Street

    923 - 959

    4686105

    July 26, 2023

    7/24/2023

    Angelina Lane

    704 - 732

    4686105

    July 26, 2023

    7/24/2023

    Winfree Avenue

    702 -770

    4686105

    July 26, 2023

    7/24/2023

    Brandy Place

    2209 -2231 (odd numbers only)

    4680538

    July 26, 2023

    7/21/2023

    Valley High Drive

    3101 - 3170

    4623714

    July 23, 2023

    7/19/2023

    Regatta Avenue

    4415 - 4417

    4683034

    July 21, 2023

    7/19/2023

    Lakeland Harbor Circle

    4704 - 4734

    4683034

    July 21, 2023

    7/19/2023

    Mershon Street

    2123 - 2131

    4682986

    July 27, 2023

    7/18/2023

    Meadow Lane

    2413 - 2535

    4649727

    July 22, 2023

    7/18/2023

    Coral Way

    2411 - 2525

    4649727

    July 22, 2023

    7/18/2023

    Ellerbe Way

    707 - 833

    4649727

    July 22, 2023

    7/18/2023

    Lawndale Road

    2528 - 2414

    4649727

    July 22, 2023

    7/17/2023

    Allium Drive

    All

    4681061

    July 19, 2023

    7/17/2023

    Bloom Drive

    All

    4681061

    July 19, 2023

    7/17/2023

    Cactus Drive

    All

    4681061

    July 19, 2023

    7/17/2023

    Resx Lane

    All

    4681061

    July 19, 2023

    7/17/2023

    Ember Drive

    All

    4681061

    July 19, 2023

    7/17/2023

    Fir Drive

    All

    4681061

    July 19, 2023

    7/17/2023

    Gladiola Drive

    All

    4681061

    July 19, 2023

    7/17/2023

    Hawk Drive

    All

    4681061

    July 19, 2023

    7/17/2023

    Indigo Drive

    All

    4681061

    July 19, 2023

    7/17/2023

    Juniper Drive

    All

    4681061

    July 19, 2023

    7/17/2023

    Samurai Drive

    All

    4681061

    July 19, 2023

    7/15/2023

    East 540-A

    2129 - 2165

    4681059

    July 17, 2023

    7/14/2023

    Captiva Point

    903 - 1064

    4680581

    July 17, 2023

    7/11/2023

    Crystal Park South

    2301 - 2307

    4678239

    July 14, 2023

    7/11/2023

    Crystal Park Circle

    1677 - 1683

    4678239

    July 14, 2023

    7/11/2023

    Crystal Grove Drive

    1691 - 1796

    4678239

    July 14, 2023

    7/11/2023

    Alameda Drive South

    1202 - 1421

    4678219

    July 14, 2023

    7/10/2023

    Valley High Drive

    ALL

    4623714

    July 13, 2023

    7/9/2023

    Collins Ave

    2601 - 2728

    4677581

    July 11, 2023

    7/7/2023

    Bartow Road

    4725 - 4729

    4676158

    July 11, 2023

    7/7/2023

    Longview Lane

    3540 - 3581

    4676159

    July 11, 2023

    7/7/2023

    Doc Gay Road

    ALL

    4675706

    July 12, 2023

    7/7/2023

    Country Ridge Lane

    2905 - 3000

    4675730

    July 9, 2023

    7/7/2023

    Lakeland Harbor Loop

    4604 - 4564

    4675782

    July 9, 2023

    7/6/2023

    Sandy Hook

    2105 - 2150

    4675373

    July 8, 2023

    6/30/2023

    Great Oak Dr

    5311-5361

    4669251

    July 4, 2023

    6/29/2023

    Airside Center Dr

    3135

    4430949

    July 1, 2023

    6/29/2023

    Aircraft Dr

    3170

    4430949

    July 1, 2023

    6/29/2023

    Idlewild St

    2308-2541

    4670065

    July 2, 2023

    6/29/2023

    Leslie Dr

    ALL

    4670065

    July 2, 2023

    6/29/2023

    Stacy Dr

    ALL

    4670065

    July 2, 2023

    6/29/2023

    Station St

    1037-1051

    4670664

    July 1, 2023

    6/27/2023

    Ellerbe Wy

    703, 545, 541, 535, 531, 523, 519, 540, 536, 530, 524, 520 

    4649727

    June 29, 2023

    6/27/2023

    Sandy Hook

    2105-2150

    4669753

    June 29, 2023

    6/27/2023

    Royal Dr

    All

    4669043

    June 28, 2023

    6/27/2023

    Industrial Park Dr

    All

    4669043

    June 28, 2023

    6/27/2023

    South Combee Rd

    Exchange Ave-Skyview Dr

    4669043

    June 28, 2023

    6/26/2023

    Cheverly Dr E

    3802-3823

    4669354

    June 28, 2023

    6/25/2023

    Heritage Estates Dr

    1949-1981, 2305

    4668794

    June 28, 2023

    6/24/2023

    Temple Place E

    121-140

    4666617

    June 28, 2023

    6/24/2023

    Temple Place W

    81-100

    4666617

    June 28, 2023

    6/23/2023

    Sterling Dr

    1811, 1815, 1819, 1825

    4666342

    June 25, 2023

    6/22/2023

    Windward Pass

    2001-2092

    4665310

    June 23, 2023

    6/21/2023

    2020 East Edgewood Dr

    Units 29-60

    4664591

    June 24, 2023

    6/19/2023

    Kirkswood Ct

    All

    4663736

    June 22, 2023

    6/19/2023

    Shady Lake Ln

    All

    4663736

    June 22, 2023

    6/19/2023

    Whiteoak Dr E and Whiteoak Dr W

    All

    4663736

    June 22, 20323

    6/19/2023

    Market Square

    All

    4663736

    June 22, 2023

    6/19/2023

    West Pipkin Rd

    438-726

    4663736

    June 22, 2023

    6/19/2023

    Shawnee Trl

    1912-1932

    4663750

    June 22, 2023

    6/19/2023

    Skyview Cove

    1202-1335

    4657004

    June 22, 2023

    6/18/2023

    White Ibis Rd

    3901-3997

    4662191

    June 19, 2023

    6/17/2023

    Moonlite Dr

    1406-1533

    4662253

    June 18, 2023

    6/16/2023

    Buckingham Ave

    2605-2811

    4603205

    June 18, 2023

    6/16/2023

    Sandy Hook

    2105-2150

    4660963

    June 18, 2023

    6/15/2023

    Heatherpoint Dr

    105-141

    4660818

    June 17, 2023

    6/8/2023

    W 14th St

    635-724

    4657282

    June 10, 2023

    6/6/2023

    Lunar Cr

    2923-2963

    4656442

    June 9, 2023

    6/6/2023

    Tahoe Dr

    2427-2476

    4656226

    June 8, 2023

    6/6/2023

    Park Hill Ave

    802-820

    4656259

    June 9, 2023

    6/5/2023

    Forestgreen Dr S

    2920

    4642038

    June 8, 2023

    6/5/2023

    Forestbrook Dr E

    5210

    4642038

    June 8, 2023

    6/5/2023

    Forestbrook Dr N

    2805-2935

    4642038

    June 8, 2023

    6/3/2023

    Concordia Ct

    3516-3503

    4656028

    June 7, 2023

    6/2/2023

    Chabett Ave

    2705-3012

    4603634

    June 3, 2023

     

  • What is a Boil Water Notice?

    On April 30th, 2021, City of Lakeland Water Utilities implemented a new way that embraces technology to notify customers when important events happen like: Precautionary Boil Water Notices, Planned Water Outages, etc.

    For the past several decades, City of Lakeland crews would manually hang a notice called a door hanger on the front doors of impacted customers. This system is antiquated and a common complaint from customers is that they don’t typically use the front door and may enter through the garage or a side door. Those types of notifications are now being sent directly to the customer through a phone call, text message, or email that is associated with the customer’s Water Utility account.

    Bill Anderson, Director of Water Utilities said, “Notification systems using the latest technology have been around and used by some of our neighboring communities for years. I’m excited that we will be adopting this type of direct contact method going forward. We want our customers to be safe and know the issues that may be impacting them. A direct contact method almost like the reverse 911 systems is a much better way to keep our citizens informed compared to a door hanger that oftentimes is missed by the customer.”

    To ensure utility customers continue to receive important notifications, it is critical that each customer provide Lakeland Electric Customer Service with their contact information and update it when necessary. This can be done through the Customer Portal at LakelandElectric.com or by contacting Lakeland Electric Customer Service at 863.834.9535.

    Customers impacted by a notification message will receive it in the following order:

    1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
    2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
    3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.


    During this notification process, customers will be asked to confirm receipt of the message. If a customer does not confirm receipt of the notification, their next contact method will be used to inform them of this notification. Once a customer confirms, the system will stop and recognize receipt of the notification.

    These important messages will inform the impacted customer of the situation and reason for notification. At no time, will these notifications ask for any personal information or request payment. Customers reached by phone or text will be asked to respond by pressing a confirmation code so the system recognizes the customer was reached and the notification message was delivered.

     

  • What is a Precautionary Notice?

    The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

  • Water Treatment

    A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

  • Household Treatment Tips

    Boil water for one minute and cool before use. Follow these tips:

    • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
    • Discard any ice from automatic ice-makers.
    • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
    • Allow the water to run until it is clear before washing clothes.
  • Notice Delivery

    Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants.

    Customers impacted by a notification message will receive the lift notice in the same manner.  Precautionary Boil Water notices and Lift notices will be delivered in the following order:

    1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
    2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
    3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

    For additional Precautionary Boil Water Notice or Water Quality questions please call (863) 834-6802.