Boil Water Notices

Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

• Current Boil Water Notices

  Updated 2/20/2020 at 4:06 PM
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  PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

  Date Issued	Street	Address (Range)	Number Connections	Work Order	Date Rescinded
  February 20, 2020	N Ohio Av	630	1	4048794
  February 20, 2020	W Memorial Bl	730	1	4048794
  February 20, 2020	Crystal Lake Acres Dr	2619-2669	14	4051045
  February 19, 2020	N Vermont Av	609-719	9	4050652
  February 18, 2020	Nottingham Rd	2211-2227	12	4043989	February 20, 2020
  February 18, 2020	Hallmark Ct	2003-2018	12	4043989	February 20, 2020
  February 17, 2020	Savannah Av	802-934	20	4049952	February 19, 2020
  February 17, 2020	Nansemond Av	502-536	26	4049898	February 20, 2020
  February 17, 2020	Freemason St	2331-2335	26	4049898	February 20, 2020
  February 17, 2020	Hampton Av	533	1	4049898	February 20, 2020
  February 17, 2020	4th St SE	5459	1	4049765	February 19, 2020
  February 14, 2020	Valley High Dr	3101-3169	28	4048861	February 16, 2020
  February 14, 2020	Hanover Ln	5136-5160	8	4048554	February 16, 2020
  February 13, 2020	Chabett Av	2705-3012	28	4048466	February 16, 2020
  February 10. 2020	Memorial Bl	2320-2304	16	4046012	February 13, 2020
  February 10, 2020	Wassena Av	906-937	16	4046012	February 13, 2020
  February 10, 2020	S Wilson Av	433-532	13	4044381	February 13, 2020
  February 6, 2020	W Marjorie St	1111-1140	15	3971166	February 8, 2020
  February 4, 2020	Carpenters Way	707 (1-60)	86	4043302	February 6, 2020
  February 4, 2020	Staffordshire Dr	4101-4228	86	4043302	February 6, 2020
  February 4, 2020	Worchester Ct	505-529	6	4043237	February 6, 2020
  January 30, 2020	S New York Ave	1404	1	4041095	February 1, 2020
  January 30, 2020	Garden Chase Dr	2255-2321	20	4040921	February 1, 2020
  January 28, 2020	Garden Chase Dr	2255-2321	20	4040686	February 1, 2020

   

• What is a Boil Water Notice?

  You may receive a "hang tag" or other form of written notice on your front door, or hear a news report on the radio, television, or through social media that a precautionary boil water notice has been issued for your neighborhood. Specific details about the event will be listed on the notice left at your door.  A contact number is also provided for additional information if needed.

• What is a Precautionary Notice?

  The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

• Water Treatment

  A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

• Household Treatment Tips

  Boil water for one minute and cool before use. Follow these tips:

  • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
  • Discard any ice from automatic ice-makers.
  • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
  • Allow the water to run until it is clear before washing clothes.
• Notice Delivery

  Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you received a notice on your door that an advisory has been issued, you also will receive a hand-delivered notice when the alert has been lifted. If you heard the news through the media, the lift notice will be issued the same way.