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Water Utilities Emergency Numbers:

Water Emergencies Call:

M-F, 7:30 AM - 4:30 PM: 863.834.8714
After Hours & Weekends: 863.834.4248

Wastewater Emergencies Call:

24 Hours: 863.834.8277

Ultra Low Flow Toilet Rebate Program for Residential & Commercial Customers

Water Utilities is currently offering rebates to our customers that replace old high flow toilets using 3.5 gallons per flush or more with new Ultra Low Flow 1.28 gallons per flush WaterSense® toilets (NOT the 1.6 gallons per flush).  To see if you qualify check out our Conservation page for details.  Funding is limited so don't delay.

Complimentary Conservation Kits

Water Utilities is currently offering Complimentary Conservation Kits to our customers.   To see if you qualify check out our Conservation page for details.



Water Smart Grid Program

Over the next five years (starting in December 2017), Water Utilities will be installing Smart Water meters. To learn more about our Water Smart Grid project, Click Here.


Check For Service Availability

Use this Services link to determine availability at a Lakeland address.

About Lakeland Water Utilities

Lakeland Water Utilities is responsible for providing potable water and wastewater reclamation to residential, commercial and industrial customers. We are proud to serve the greater Lakeland area and we welcome any questions or comments concerning our services!

Water & Wastewater Service Availability

Our Water service territory covers about 132 square miles of the greater Lakeland area. The Wastewater Service territory covers about 149 square miles.


Are you considering buying or building in the Lakeland area?

Do you want to know if Lakeland Water or Wastewater Services are available in a specific area?

Lakeland Water Utilities can assist you in determining if our services are available. We will need the street address and possibly the Parcel Identification number. Please have this information ready and contact the office using the link in the navigation panel or email us at WaterUtilityQuestions@lakelandgov.net

Lakeland's Water Plants

T.B. Williams Plant

Lakeland's municipal water supply has always come from our own wells. The City's water system has been continually improved since the first well was drilled in 1905. As part of a major system upgrade, the Williams Water Plant went into continuous operation in April of 1983. Thirteen wells drilled 750 feet (on average) into the Floridan aquifer provide the raw (untreated) water to the 51 million gallon per day capacity split-treatment plant.

Ricky Jaynes - Chief Operator
Email: WaterPlantQuestions@lakelandgov.net

C. Wayne Combee Plant

Built in 2005 the C. Wayne Combee Plant has a treatment capacity of 8 Million Gallons Per Day. There are six wells that can withdraw water from the Floridan Aquifer and deliver it to the plant.  

Eric Campbell - Chief Operator 
Email: WaterPlantQuestions@lakelandgov.net